Cleartrip — Not reliable on Indian railways timings

kavyarani7

from Mumbai, Maharashtra

Address:

Karnataka

I had booked 6 tickets from Hospet to Markapur road for 13th Aug 2013. I got 3 tickets confirmed, 3 tickets RAC. Then got a news that there is Thelangana problem on the other end and we cannot travel. So checked on Cleartrip website to cancel tickets. They told we can cancel ticket only online and only after the train departs. Train departure was at 11.30.

These great intelligent people put a notification on there website exactly at 111.30 saying that we cannot cancel ticket from there website till 00:30. Anyway I had time till 3.30 to cancel my ticket. I waited till 00:30, link did not open to cancel ticket but still said cancellation closed till 00:30. Then I waited till 1:30, same again. The same continued till 2.30 and 3.30. I waited till 3.45, still they did open link to cancel. If I cancel tickets after that there was no use. So had to lose my money completely.

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Comments

Keshav Nathani

from Mumbai, Maharashtra

Railways — No availability

I am a student of class 11. I had came to Mumbai for enjoying my vacations, but now I can not return to Patna because of no avalibility of tickts. I have a valid ticket but it is in waiting list. this ticket is of second class ac. My returning back to patna is really important.please help me.this is the case of my studies. thanks

balasub22003

ClearTrip — short refund

I booked my ticket thorugh Cleartrip on[protected] for Rs9050.
However transaction was not properly processed and some pop up came that transaction was not PROCESSED.On receiving statement from HDFC credit card department I was surprised to find Rs 9050 debited to my account whereas only Rs8663 is credited to my account by Clear Trip on[protected]..I request you to refund Rs387/ also.

R.BALASUBRAMANIAN