Cleartrip — Refund of cancelled ticket pending from 2 months

Address:

Mumbai City, Maharashtra

Trip I'd:-[protected] Flight no.G8-396 Pnr:-KNYUH2 This tkt was booked in August and cancelled on 1st September via airlines directly I was not aware that I need to separately inform to cleartrip also for the refund so I informed them after 10 days.earlier these ppl were claiming that they are not getting any revert from the airlines so they are not able to process the refund on 8th of October these people have given the same reason on mail to me on the same mail I have mailed to go air with cc to cleartrip to check the status and the revert which I have got from the airlines was With reference to your email, we would like to inform you that as per our record refund Rs 11684/- already processed to invoice dtd 1st Sep 2012... Now after this mail I have written a mail to clear trip again that as per airlien's mail it's already processed frm their end more than a month bak so clear trip has asked me to wait for 8 days which was over on 18th oct till today I havn't received my refund in my account cleartrip has stopped responding on mails and when I m calling on customer care they are either asking me to send the bank statement or wait for another 5 days....plz advice