[Resolved]  COMFORT FURNITURE HUB — BAD QUALITY FURNITURE, CHEATS

Address:Pune, Maharashtra

Please don't buy anything from COMFORT FURNITURE HUB , Pune ( Karve Road, aundh). BIG CHEATS.
I am an NRI and bought 1.5 lacs worth of brand new furniture from them recently in 2010( sofaset, 2 full bedroom sets with wardrobes ,beds everything, shoe racks).Within one year , before the warranty expired, we found the furniture laminates peeling from all sides, WOOD BORER insects in some of the items and also a lot of fungus collecting repeatedly on all the items.
The company owner MR. MAHESH DESHPANDE and his Staff sales girl ASHA , both even after our continous follow up refused to do anything about this problem, even though the warranty still is valid. They have just ignored the whole matter and even told us do not bother to call us up anymore.The owner promised to come and take a look at the furniture himself but never bothered to call up again or even show up at all.
They are the BIGGEST FRAUD SHOPS of Pune that I have come across. Please do not make any purchases from this shop.Their furniture is of BAD quality & SERVICE is of CHEATS.
If they are CHEATING people and making money - I hope all their shops & business closes down.Nobody can suceed by cheating other people of their hard earned money. FRAUDS.Mr. MAHESH DESHPANDE - LIAR, CHEAT - you will suffer.
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Aug 13, 2020
Complaint marked as Resolved 
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Please don't buy from comfort furniture situated at aunth. After finalizing sofa set cost more than 80k then told me that I have to pay cash we don't accept card or cheque. If you want to pay via card or cheque then I have to pay 12.5% tax extra which then dont told us at time of finalizing the sofa set. Even after paying that much cash they are not even ready to give us valid bill. They said that we are not provide printed bill or valid bill for that I have pay tax extra. They provide only receipt on local bill paper which even not having any value if you try to file complain against them.
COMFORT FURNITURE HUB Aundh PUNE

Beware of being cheated.

WORST EXPERIENCE and UNPROFESSIONAL CUSTOMER SUPPORT

I bought furniture from Comfort Furniture hub Aundh Pune worth nearly Rs.70, 000. With in 5 months the soft materials on them started weathering. When I requested service as it is with in warranty period, they refused and asked me to pay nearly 14000 to replace the soft top of few furniture items. Their explanation was my shock. "Only hard wooden parts are covered under warranty"!!! In the name of long warranty they cheat with selling the furniture with sub-standard soft materials. According to me it is completely unprofessional and cheating the customer. I feel I am cheated.

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    Pune
    Maharashtra
    India
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