[Resolved]  Corporation Bank — Non receipt of Debit Card

I K. S. Mani Mohan, Savings A/c Holder of Corporation Bank, Egmore Branch, Chennai, Tamil Nadu and my A/c No. is 1298. My Debit card has been captured in ATM Machine at White Road, Royapetta Branch when I attempted to draw cash in Nov.08. Hence I made complaint on 10.12.08 to Corporation Bank, Egmore Branch ( ie my savings account operation Branch) and simultaneously applied for Duplicate Debit card. But I have been informed by the said Bank Branch after 2 months ie in Feb.09 that my debit card Validity period is over and advised me to apply renewal of fresh card. As advised I submitted application for fresh card. But I have not been issued debit card so far after lapse of 3 months. The Ladies staff sitting in Egmore Branch are not at all co-operative and they have not given properly reply to the Bank customers. I request to kindly arrange to provide Dedbit card for my A/c No.1298 at the earliest.
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Aug 13, 2020
Complaint marked as Resolved 
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I would like to sumbmit that:


My wife is having an saving account bearing no. 2031 with Corporation Bank, K.G. Marg, Cannaught Place, New Delhi-110 001. In May, 2009 her ATM card captured infront of Super Bazar ATM Machine. I immediately contacted the branch and there is Mr. Vijay he said that there is no need to worry and within one week your ATM card will reach our branch but till date I have not received the Card. I reqularly contacting with branch either by phnne or in person and request Mr. Vijay and Mr. Kriplani, Manager but no result. Mr Vijay informed me that we have sent a mail to the department concerned in this regard. As & when I met branch the Manager and Mr. Vijay has always said that we have already sent your request but we can not do nothing. In this connection, I contacted over phone on their toll free numbers but the person who picked the phone said you ask your bank and keep the receiver.

My submission is that when a Manager is showing that he can not resolve my problem and he is wholly dependent on other department. Neither he can not take any action nor can resolve the problems of the customer than what is his duty?

I request that the matter may be taken on priority basis so that my ATM card card I could get recieved because I am residing at Durga Puri, Shahdara, Delhi and it is very difficult for me to withdraw the amount because for withdrawal of amout I have to go to the branch.

An early action in this regard is highly appreciated.

thanking you,

yours faithfully,


(hemant Kumar Kaushik
Kindly Att. to HOD, Accounts : Please adjust my amount, it was going to past of one year
To
The Branch Manager, Date :[protected]
CorpBank, ATM
Durgapur
Saturday, 13 November, 2010 6:24 PM

Ref. Letter No. 'CaseID=[protected]', dated : Friday, 27 August, 2010 9:27 PM
Sub :- Amount not refund against non-payment dedicating amount from ATM,
CITY CENTRE, DURGAPUR, COBN057602 .
Dear Sir,
I, Sumit Kumar Mondal, State Bank of India, Saving A/c No. [protected], ATM No.[protected], SBI – DVC, MTPS, Bankura, West Bengal, Mejia Branch .
I was entered my ATM’s twice in CorpBank – ATM, CITY CENTRE, DURGAPUR, COBN057602 on 22/09/2009, time:10:47 am ., first time ATM has been looked and nothing has given response, after few minutes Cards has come out but no payment has made and balance has not printout . Next again after I was enter the Card and same things was happed but no response has got .
After that I went to near SBI ATMs, displayed the balance has been deducting my money Rs. 2000.00 .
I went to The Branch Manager, CorpBank, Banachity, Durgapur . The manager was told sir, don’t worry within 48 hours your money will be adjusted . But still I have not returned my money, and also I am busy my own jobs . But every day I am checking my ATM Balance amount still was same as.
Sir, please see the matter and do the need fully to me .
Thanking you,
Yours faithfully,
Sumit Kumar Mondal,
State Bank of India,
Saving A/c No. [protected],
ATM No.[protected],
SBI – DVC, MTPS, Bankura,
West Bengal,
Mejia Branch .
services.[protected]@ge.co

[protected]@sbi.co.in
THE BRANCH MANAGER Date: 06-Mar-2013
CORPORATION BANK
PALARIVATTOM

I am Antony Francis having salary account (699 / SB/ 01/ 009008)in your bank. I am writing theis mail due to financial problem, mental tension and anxiety which I am facing due to one of your Corporation Bank ATM situated near Ravipuram branch.

On 6the March 2013 when i was trying to withedraw my whole salary from my Salary Account to my personal account which is also a Corporation bank having net banking facility.While fulfilling all thee usual procedure to withedraw cash from my saving account I saw my transaction was cancelled after showing transaction processing message for a while during theat time I have got a sms in my mobile theat your withedrawal of Rs 15000/- was done from your account.Few second later my ATM card came out from ATM machine.

Same day I have informed theis issue to Ravipuram Corporation bank Staff also gave written complaint to my home Branch Palarivattom after calling to Corporation customer care.

Today already five days are over since theis happened.My hard earned money is blocked in your bank.During theis five days i have gone therough lots of mental tension and anxiety.I cant hold myself anymore

I hope Corporation Bank will understand my concern and take immediate action

I am attaching complaint letter which I had given to Corporation bank, Palarivattom for your reference.

Regards,
Antony Francis
[protected]

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