[Resolved]  Country Club — Country Club is Fraud

I took Country Vacations membership on[protected]. I paid the full amount by Credit Card on same day. My membership no. is DTB00180 and the Receipt No. for the payment is 7160.
When I took this membership I was told that I will be getting a 33x33 sq. ft. plot, 5% cash back on the amount paid and my permanent membership cards within 30-45 days.
It has been more than two and half months now and I did not get anything, neither the plot nor the cash back and not even the permanent membership cards. Without the permanent cards, I can’t use any of the clubs or any of the facilities.
I have tried to contact the customer care guys many times in this regard, but they don’t take me seriously. Whenever I call them up, they say that I will get my membership cards within 2-3 days, but that has never happened. When I ask them about the plot and the cash back, they don’t say anything and cut the call. I have wasted lot of money and time to call up the good for nothing customer care guys.
When I took this membership, everybody was nice and good to me. Some manager named Hawama assisted me in filling up my forms and told me that her mobile no. is same for past 5 years as many customers contact her over mobile, so her number is never going to change. The next day itself she changed her no. Till date, I have never been able to talk to her. When I ask her colleagues who just sit next to her, they say they don’t know her no.


I am really tired of calling and wasting my money in calling the customer care guys. More than that I feel that I have a big amount of money for nothing. Country Club/Country Vacations is responsible for mental agony that I am going through presently. I want my money back from them with suitable interest.
Can somebody help me in that?