Country Vacations Customer Care
Country Club India Ltd
Customer satisfaction rating: 31%
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512
COMPLAINTS

Country Vacations Customer Care

Country Club India Ltd

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Address
Country Club Kool, #6-3-1219/A- 2nd Floor, Begumpet
Hyderabad
Hyderabad District
Andhra Pradesh
India - 500016

Customer Care Phone Numbers and Contacts


Customer satisfaction rating
31%
Complaints
512
Pending
30
Resolved
148
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So far so good - The company responded to our notifications and is working on resolving complaints.

Country Vacations related photos (37)

Country Vacations Complaints & Reviews

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Country Vacations — need refund immediately : services not upto the mark

 DSingh31186 on Mar 26, 2019
I have been going to office and calling representatives who made me the member since one month and there is no positive response to anything promised. And even after whatever they said, we asked to get our travel booking done as our app is still not working even after full payment, but whenever we go to their office they just have one excuse : Some renovation is going on Or Customer Care people are facing some issue hence the delay Or most of their team members met with an accident and are hospital for some reason or the other whenever I have tried to reach them in last one month.
The last...
Complaint comments  Read comments Complaint category Travel & Vacations

Country Vacations — wrong promises, not addressing concerns

 Harpal 1979 on Mar 26, 2019
Dear team,

I attended one session with country vacations and purchased membership with understanding that i will be billed 4000 inr emi for 3 years. However, manager mr. Abdul swiped card for 2 years and have made me pay 7031 inr emi every month. Also, he said i will be getting 5% cash back as offer from citi bank if i used my citi credit card. Also, he mentioned i will get 10 days international trip and he will arrange for it. Since day 1 i have been calling mr. Abdul for resolution and he has been telling will sort this out. He routed me to talk to mr. By reddy, spoke to mr. Reddy...
Complaint comments  Read comments [1]Complaint category Travel & Vacations

Country Vacations — refund of membership money after deduction of amc etc

 Ajit das hengul on Mar 19, 2019
My membership no is cvgw1v5lb172786 and is going to be expired 5 yrs term on 6th april, 2019. But due to health and acute financial problems for my ward's higher education outside the state, i could not avail the facility of holiday vacations. As such please refund balance amount after deducting amc charges etc. As legally admissible without rendering service to the customer by the company till today. Furrher no response from your local branch on it saying only again deposit some money for renewal (???)...
Complaint comments  Read comments Complaint category Travel & Vacations

Country Vacations — about blackmailing by cc to pay amc on last day booking when i do not have money he is asking 35000 to give one day booking

 Sushil banthiya on Mar 16, 2019
Dear all,
Why don't you give me 21 st booking if it is available
You already have received extra money towards amc
So please confirm and send new volucher
Thanks
Hide quoted text

On sat, mar 16, 2019, 19:23 sushil banthiya we will reactivate your all expired holidays.
> we will provide extra 2 nights complimentary holidays which you can utilize any of domestic properties (Utility charges applicable)
>emi facilities available on credit cards

Note-offer is valid only till today only

http://www.countryclubworld.com/checkout/
Complaint comments  Read comments Complaint category Travel & Vacations

Country Vacations — refund of fees as per agreement

 Rounak C on Mar 16, 2019
Cotunrty club vacations invited us to join their membership for 75k 24th february 2019. They made fake promises. I paid 25k and after i came out i read reviews and complaints in consumer court forum and quora. I was in a shock. I went forward to discontinue the agreement further as per clause 27 in the agreement. I mailed with 10 days of cooling period. I was asked by self acclaimed manager mr. Harshavardhana m to meet mrs rebecca self acclaimed karnataka belt customer care manager. She initially told part payment is not entitled to cancellation. On asking where it is written she mentioned that...
Complaint comments  Read comments [1]Complaint category Entertainment and Recreation

Country Vacations — payment done but unable to book vacations from last one year

 Arun nath sr on Mar 15, 2019
Payment done but unable to book vacations from last one year.
When i requested for a cancellation & reimbursement, i am not getting any feedback.
These people cheated in the same as they did to others, i mean they called me and brain washed that i got a gift voucher.
I dont want to give any personal infor here, but i can share if required in the future.
Branch: calicut, kerala...
Complaint comments  Read comments Complaint category Travel & Vacations

Country Vacations — sell my country vacation membership card

 jp444ster on Mar 25, 2019
Hi, As i am not Using my CV card since i am Member, do let us know if any one Interested to by, i can transfer the Card with CV Formalities, Fees can be negotaible, accordingly i am facing finacial issue right now, i wont be able to travel or utlilize this card, , hence anyone whoa re interest kindly Email Me with you contact number for further discussion on trasnfer, Thanks...
Complaint comments  Read comments Complaint category Business & Finances

Country Vacations — we have occupancy of 4 adults and 2 kids and always enjoy 2 studio rooms now they r saying ur rooms is for one 1 room vacation

 JennyCookie on Mar 11, 2019
Every year we face the same situation then have to share our agreement with reservations team.. More ice mr vivek. K from amc dept had called for getting payments of amc in advance up-to 2022 and he promised to book holiday rooms as per dates, it is every time that a customer has to bend in front of hyd reservation team and they always give false promises after receiving payments they don't give booking always and wvrytine this is the same story.. And then no one helps too when asked what to do, plus offers some bogus meals voucher we go on vacation to stay in hofel rooms or to roam out of hotels......
Complaint comments  Read comments Complaint category Entertainment and Recreation

Country Vacations — not responding to movie vouchers. cheating people by not responding to calls & blocking numbers.

 [email protected]@123 on Mar 10, 2019
I got a free movie voucher from country vacations and i was told to send details to the number raju/viswa ([protected]). I texted him on whatsapp but i haven't got any response.

The number above is always switched off and no response on whatsapp too.

It is rely frustating as the concerned persons give no response at all when i went to office. They are saying unnecessary reasons.

Please urgently resolve these. If not i may file a cheating case against country vacations.

Please respond asap to the number ([protected]) which is mine....
Complaint comments  Read comments Complaint category Entertainment and Recreation

Country Vacations — refund not received - country vacations

 Raghav79 on Mar 6, 2019
I have paid an amount of rs.70, 000/- towards club membership on feb 2017, membership id is: cvhyd7tclub232692, i have requested for the cancellation of membership within 2 days due to the fake commitments. They have agreed for the refund and paid part payment of rs.20, 000/- through dd in feb 2018 and told me that the remaining rs.50000/- will be given withing 3 to 4 months, however they have not paid me the remaining balance amount till the date and not responding to my calls. Please help me to get the remaining amount. I am attaching the proof of the letter which they have paid part payment and...
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Country Vacations — country vacation membership scam

 satishorion on Feb 17, 2019
The below is the email i sent to country vacations and asked for cancellation of the membership.

Hi,
This is satish from bangalore. I became a member in your country vacations (Cv) on 9th december 2017. I want to cancel my membership [membership number cvbg1sclub5lb245699 (Sliver club + 5 yrs 6n7d blue u12)] with immediate effect due to your company fraudulent practices that i am taking time to explain here.

I along with my wife were called to the country vacations office near forum mall, koramangala, bangalore on the pretext that i have won a gift in lucky...
Complaint comments  Read comments Complaint category Travel & Vacations

Country Vacations — product information withheld - unauthorized charges deducted

 Anirban Purkayastha on Feb 12, 2019
I had though i got a good deal when me and my wife got a 5 year vacation membership for only rs. 60, 000/- however i had underestimated how shrewd and cunning these people would turn out to be.

I was planning and saving money for an international trip for a long time and decided that my 1st international vacation would through country club. I got a call from amc team and they informed me that i had to pay amc of r. 9775/- 1st before booking. I went to their office in kolkata and was offered a deal that if i paid rs. 25, 000/- upfront then i would not have to pay amc anymore else...
Complaint comments  Read comments Complaint category Unauthorized charges

Country Vacations — cancel the membership and refund the amount

 hardikratnotar on Feb 11, 2019
Please note that kindly stop all process regarding my membership in country vacations and based on my cooling period kindly start process of refund the amount which i have already paid.

Date of Registration: 3rd January, 2019
Date of cancellation: 04 January 2019 14:43
Membership No: CVRKIVSLB260485
Location of Registration : Rajkot - Gujarat (India)
Amount Paid: Rs.15000
Reason for Discontinue: Not much requirement this product or service as of now and in future also and financial problem....
Complaint comments  Read comments Complaint category Travel Agents

Country Vacations — membership fraud country vacation

 Mamta Soni Sandhu on Feb 8, 2019
I took my membership in 2013 and i was told that i can book my holiday anytime. I was not able to book a holiday when i wanted in oct

Then i asked for refund and they did not give me any refund. One of the manager told i will help you sell this. Its been and 4 years now, they keep on saying that we are trying and now they have stopped picking my calls and and they even do not tell me how can i avail my benefits or membership...
Complaint comments  Read comments Complaint category Travel & Vacations

Country Vacations — never got a booking

 Sukant Tarai on Feb 7, 2019
My wife enrolled membership years back in country vacation, every year the said company representative used to call during the payment of yearly maintainace fee. But we still did not get any benefit as the club never gave any booking after repeated requests.

Following is the membership detail :

Member name rasmirekha pradhan
Contact number [protected]...
Complaint comments  Read comments Complaint category Entertainment and Recreation

Country Vacations — membership cancellation amount not refunded

 asgpana on Feb 6, 2019
On 14th april, 2018, i had taken a membership in country club hospitality and holidays ltd, kolkata for a payment of rs. 75, 000/-. Though the membership price is too expensive for us, we have paid the entire membership amount of rs 75, 000/- (Rs. Seventy five thousand only) with much difficulties.
But after giving a thought we have decided that this fund be better utilised for our child's education and opted for the cancellation of membership within 10 days cool-off period (As per contry club sale agreement terms and conditions clause no. 26.). I have been following up regularly for the...
Complaint comments  Read comments Complaint category Travel & Vacations

Country Vacations — cancel membership and issue complete refund

 rameshp01 on Jan 26, 2019
Dear sir/madam
I am ramesh perumal, i had signed up for country vacation membership at s. V towers, krishnanagar industrial layout, hosur road, koramangala, bangaluru in october of 2017, paid 2.3 lakhs for life time membership. Country vacations executives made lot of false promises, forced me to take membership and asked to pay the amount on the spot. Once the payment is done then they will not respond for any queries, received the membership cards after 3 months. I was shocked going through the membership agreement and lot of false promises were made to trap us. When i tried to call them...
Complaint comments  Read comments Complaint category Travel & Vacations

Country Vacations — plot offer along with membership not fulfilled.

 PPKUSHA2011 on Jan 16, 2019
In june2008, cv pune offered us plot bearing 2000 sq feet at kolad, and so we become a member by paying 2.25 lacs. Later after one year cv informed us that kolad project is cancelled and they offer plot at kodaikanal and demanded registration fee additionally. We confirmed that we did not want plot outside from maharashtra and asked to refund my entire amount as we are not interested in plot andalso in membership. We did not paid amc since inception as not to avail any facility. However even after 10 years follow up they did not returned our hard earned money....
Complaint comments  Read comments Complaint category Travel & Vacations

Country Vacations — free movie voucher

 Mansi_33 on Jan 9, 2019
I got a free movi voucher from country vacations and i was told to send details to[protected]. I texted details on 7th jan but till date i have got no response.

When i went to the theatre, they said its invalid code. The number above is always switched off and no response on whatsapp too.

It is rely frustating as the concerned persons give no response at all

Please urgently resolve...
Complaint comments  Read comments Complaint category Cinema

Country Vacations — membership amount

 Krishan Gopal Meena on Jan 7, 2019
My member ship no cvjp2club5lb220107
Name krishan gopalmeena
My member ship start from 09/05/2016, i have summit complet fee of club member ship, but i have not recived my members cards. I have contect time to time in jaipur branch office. So we are not availed facilities of club. It is your fault. Club thought is not positive with me. I have not believe to your company. So please reback my member ship amount with interest....
Complaint comments  Read comments [1]Complaint category Utility Services

Recently Discussed

16 days ago
Country Vacations
wrong promises, not addressing concerns
Country Vacations
refund of fees as per agreement
Country Vacations
about blackmailing by cc to pay amc on last day booking when i do not have money he is asking 35000 to give one day booking
Country Vacations
we have occupancy of 4 adults and 2 kids and always enjoy 2 studio rooms now they r saying ur rooms is for one 1 room vacation
Country Vacations
product information withheld - unauthorized charges deducted

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