[Resolved]  Country Club — FRAUD CLUB COUNTRY CLUB

Address:

Maharashtra

Dar sir,

This is to bring to your kind attention the experience your prospective customer went through at your countryclubvacations.

As a couple we were invited for your 50 mins presentation which clearly exceeded the time limit.I got SEVERAL CALLS FOR ATTENDING YOUR presentation we ,as a couple were promised 3 vouchers.One was VACATION VOUCHER ,FOOD VOUCHER & SOME SURPRISE KITCHEN VALUABLE HOUSEHOLD ITEM.

Amidst heavy traffic on SUNDAY 11th AUGUST ,2012 we reached your COUNTRY CLUB.A sales representative named ANITA explained us all the details and offer for the same day .She told there is no force for anything whatsoever .If you like then join it or else not needed.We heard her out in detail .Later your manager explained us few things too as Anita signalled her hand up .

She convinced us to the core to become members .Since were getting late we mentioned to her we need little time for the same .She asked us several times if we were interested in either membership of the CLUB OR VACATIONS or BOTH.At the time of leaving we were given the SURPRISE GIFT VALUABLE for KITCHEN ,nevertheless in a broken condition.We even got the VACATION VOUCHER AS PROMISED.ANITA failed to given us the FOOD VOUCHER .She in company of her manager mentioned to us that since it has been
committed to you we shall email it to you .They even jotted down our email ids for THE SAME.

Your manager was clearly upset and tensed to finish her targets & got very upset when we told her we would need time.Earlier she told us theres no force whatsoever.

I clearly mentioned to ANITA I shallnot follow up for the voucher and that it is her responsibility to send me .
Anita also told me that we would have to come to her again to gettin the same STAMPED .So another trip there for the whole PROCESS OF STAMPING.

Since the voucher was not sent to me I called ANITA to check for the same .She kept AVOIDING MY CALLS ALL THE WAY .I tried several times as committed and promised to us .When she picked up the call ,she told me the server was down .Another person there too ,Sammeer mentioned the server was down .I have not got any follow up call from there rather I called up to check for the same .This is clearly the behaviour of your people to the customers which is highly disgraceful .I understand this is the kind of training given to them ALL THE WAY .

ANITA has switched of the mobile as a mode of ESCAPISM .What has been promised has not been delivered.It not about the FOOD VOUCHER ,MORESO ABOUT THE ATTITUDE.

I was shocked at the DESPERATE CALLS I WAS GETTING FROM YOU'LL TO COME ATTEND THE PRESENTATION.I am sure i am writing to the customer care ,but how much do u really care & VALUE YOUR CUSTOMER AND KEEP THEM HAPPY .IS THE WHOLE LOT LIKE THAT ???

I hope something comes out of this cause this is just a MONEY MAKING SCAM WHICH ALL SAY AND KNOW .

The XPERIENCE HAS BEEN EXTREMELY TROUBLESOME AND HARROWING .YOU CAN VERY WELL FIT IN OUR SHOES FOR ONCE.I HOPE YOUR CUSTOMER CARE LISTENS LOUDLY AND CLEARLY.

SO WHAT ABOUT THE COMMITTMENT OF YOUR COMPANY ,IS THE CUSTOMER CARE DEPARTMENT LISTENING TO THIS ??OR LET PEOPLE SUFFER??
ANITA is main sales executive AT VEERA SESAI ROAD WHO IS FOOLING PEOPLE .HER NUMBER IS [protected].GUYS BEWARE OF HER AND OTHER GUY CALLED SAMMER AT COUNTRY CLUB.CHEATING RUNS IN THE BLOOD OF COUNTRY CLUB PEOPLE .ROOBING PEOPLE OF THEIR HARD EARNED MONEY .