[Resolved]  Country Club Hyderabad — fraud by country club and request for refund of money

Address:

North Delhi, Delhi

1. I have deposited Rs.10,000/- on 03.03.2012 through my debit card for getting membership of your Country Club in the name of my wife Mrs. Kavita Sakkarwal and myself co-applicant Subhash Sakkarwal (Copy attached).
2. Said amount was deposited by me at Country Club’s office at Metro Mall, Sector-10, Rohini, Delhi - 110085. The total amount of the membership fee was told to me was Rs.1.20 Lacs.
3. The offer of membership was given to me at the time of offering me a gift voucher by and a meeting/demonstration of the Country Club at at Metro Mall, Sector-10, Rohini, Delhi – 110085 (Copy attached).
4. The representatives of the Country Club have apprised me the exciting features and schemes of the club and tried to compel to avail the membership on the pretext that the Company has several clubs and entertainment centres in Delhi and particularly in the vicinity of Rohini and Pitampura locations of Delhi which are very much near to my residence as I am living in Sector-5, Rohini, Delhi.
5. I asked them to show me the detail of these clubs in Rohini and Pitampura during the above said meeting on 03.03.2012. They told me that the information brochure and information regarding location of these clubs are not available at this moment as we are offering these schemes only to shortlisted people and you were among the shortlisted people. Further, they were told me that all the brochures are out of stock due to huge response received by the Company because everybody is willing to avail this opportunity. They had assured me to make available the information brochure as and when they received the same from their Head office, locate at Hyderabad. They had assured me also that the entire information on the various schemes of the Company and location of the clubs at Rohini and Pitampura, Delhi are available on the Company’s website. Further, they had told me that the information and other relevant documents will be sent to my residence by their head office, stationed at Hyderabad.
6. When I visited the Company’s website for getting the information, I surprised to see that whatever, the representatives told me during the meetings, were almost 90% false. Further, there is no club in the entire Delhi and not also in Rohini and Pitampura for which I made the payment. There are two clubs are available in NOIDA (Uttar Pradesh) and another is in Surajkund (Haryana). Both of these Clubs are in NCR which are very much far away from my residence.
7. I have not received any information or documents neither from Company’s Delhi office nor Hyderabad office.
8. Despite solving my problems, either on several telephonic talks and personal visits to the Company’s office at Metro Walk, Sector-10, Rohini, Delhi, the representatives are insisting me to pay the remaining amount. Otherwise, the amount of Rs.10,000/- deposited by me will be forfeited.
9. I have submitted my grievance through e-mail (4 times) to the Customer care of the Country Club and through Speed Post to the Central Office, Banjara Hills, Hyderabad (Copies attached).
10. Till date, nothing has been heard from the Country Club. Such type of gesture by the Company is a matter of non-co-operation, concealing the facts amounting to initiate a legal suit against the Country Club.
11. I am to request kindly to look into the matter and help me to get refund of my payment towards membership fee. Further, a legal



Yours sincerely


Subhash sakkarwal
Mob.no.[protected]