[Resolved] Country Club India — no response to mails | |||
I went to the Hyderabad office of Country Vacations and submitted a written request to carry forward my weeks to the next year but now after they have upgraded to online status, that week shows as expired and when I try to seek clarifications through numerous emails, they do not respond. They do not pick up the phone and the last time I spoke to someone they said that they will call back. i told them that they had made this promise earlier also. She said that this time she will definitely call back and never did. i think that is what these guys are paid for at the call center. I do not get periodicals nor do they bother to diligently do anything except collecting maintenance fees, one rupee of that, they dont let go. Apart from that everything else they will make you cry. The requests for collecting the fee, reminders etc make it to me but my requests do not make it to them. If I ask them to attend to my previous requests first, they just ask me to send an email. DO NOT get fooled by these guys, I have had a very bad experience, all they sell is false promises and things that do not exist. If you have a lot of black money, these guys can take it off in a flash if you want and if you have a lot of white money, they will squeeze you until you are left with nothing... I would like to file a consumer complaint and take whatever means necessary to bring these people to account even if it means taking legal action as I have had enough of their high handedness. My membership was sold to me by Mr Faseehuddin and Chaitanya at the Amrutha Castle at Hyderabad in 2008. Mannan was the sales tech who had lied without measure and sold this crap to me. If there is someone interested to sue these guys collectively, please let me know. Adil Ahmed VLM6018 Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved Country Club India customer support has been notified about the posted complaint. | |||
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6-3-1219/A, Country Club Kool, Begumpet, Hyderabad, Andhra Pradesh, India - 500016