[Resolved] Country Club India Limited — Country Club India Double Payment for AMC charges | |||
I have taken memebership of Country Club Vaccation in May-2010 . I have to Memebership AMC charges on Nov -11 . So i have received call from Country Club Ltd for Payment of AMC charges . So i have paid this charges from Online to Country Club Ltd Account[protected] of Rs.3981 on 07/12/2011 at morning 12.00 pm , from ICICI bank Website from My NEFT account , but the transaction was failed 3 times . So i decided to call country club executive Mr. Sridhar .K who have called me & was continously following up with me regarding AMC charges . So he provided me the Country club Website from where i can make direct payment to their Accounthttp://www.countryvacationsindia.com/ . So made the payment by loging on the website and it was succesful & i have received an recipt for that payment from Country Club Ltd. from mail confirmation was done . But on next day i have received an SMS alert that another Online payment was been debited from my account on the same day 07/12/2011 in the evening against reference no.NEFT transaction , reference no.[protected] for Rs.3981.00 at 07/12/2011 at time 20.06.15. from ICICI bank transaction .So the both payment were credited to Country Club India LTD Account . When i loggge on to my ICICI bank online account . I saw to debit amount OF RS.3981.00 to my account one which was failed at 12o Clock morning it was cleared in the evening from ICICI bank account . From that time as on 08/12/2011 i am following up with COuntry club LTD on their online customer care at least 3 to 4 times a week , but they told me that we have received double payment fro your Account , but it will take time to Revese back the money at least 3 days , but since it is last one month they are not responding to my mail & now they are saying that your money is already credited & reversal done . but i have not received such kind of payment from them in my ICICI bank account till date. My Mobile no [protected] Was this information helpful? | |||
Complaint marked as Resolved
Verified Support May 25, 2012 Country Club India Customer Care's response "Dear Sir/Ma'am, The inconvenience is regretted.Kindly mail the complete details of Your membership & issues to response.[protected]@countryvacationsmail.com, so as to help you and understand the issue better." | |||
 2 Comments | |||
Comments
I agree with the Coplaints they are very cheater
Reply
CCIL is a big cheater. Beware of the tricks to collect hard earned money of I ndians. They already collected crores of rupees and now they are above the law.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
29%
Complaints
1351
Pending
0
Resolved
390
+91 40 4433 1360 [Hyderabad]
+91 22 4295 2913 [Mumbai]
+91 11 3097 3608 [Delhi]
6-3-1219/A, Country Club Kool, Begumpet, Hyderabad, Andhra Pradesh, India - 500016