[Resolved] Country Club Resorts — Cheating Dome/Refund | |||
Dear Sir/Madam, Through your team , I request you to help me in getting my money back from Country Club People. The details are I got regular calls from Country Club Delhi Office people to attend there session at Chandigarh. I went there & attended with my family where they give me one Online Voucher Code to avail complimentary stay at one of their resorts with family. I took it, ater some days calls came again from their Delhi office to avail this Code for their location of Goa. I was not interested for Goa but one of their Executive Abhishek insisted upon that you avail this BUT BEFORE THAT I NEED TO DEPOSIT Rs. 3500 in their Axis Bank which I did. I booked Train Tickets for Goa but at the time of Dates given to me , tickets never got confirmed, I requested them to give me stay in any other resort in North India but they never agreed. I was given again Dates from 1st June to 4th June. But Goa sector is always busy. I got my tickets booked One & Half Month before these dates. I started my journey through Taxi for Delhi as we were hopeful Tickets will get confirmed but sadly Only One Passenger was confirmed in Rajdhani & OTHER PASSENGERS WAITLISTED. I immediately informed Country Club People , they assured me no issue you will get the changed dates. I requested to give stay in any other resort of North India as I have deposited Rs. 3500.00 but they told me it can be only for Goa. I have called them several times after that, Abhishek kept on saying you will get the changed dates. But today he informed me that now we cannot give you any dates. I will request you to help me in getting refund of Rs. 3500.00 plus my Travel charges of Rs. 5,000 as I travelled to Delhi & the amount for which I have been tortured by them. Their Delhi Office Nos. are: Abhishek: [protected] &[protected]. My Mobile No. is [protected] Waiting for your help. Thanks & Regards, Naresh Jandial Regional Manager Ranbaxy Mob:[protected] Was this information helpful? | |||
Aug 9, 2021 Complaint marked as Resolved | |||
1 Comment | |||
Comments
Dear Sir, The inconvenience in regards to reservation is regretted. Kindly mail the complete details of your membership & issues, along with the dates & destinations desired, to response.[protected]@countryvacationsmail.com, so as to help you and understand the issue better.
Reply
29%
Complaints
1352
Pending
0
Resolved
390
+91 40 4433 1360 [Hyderabad]
+91 22 4295 2913 [Mumbai]
+91 11 3097 3608 [Delhi]
6-3-1219/A, Country Club Kool, Begumpet, Hyderabad, Andhra Pradesh, India - 500016