[Resolved] Croma — Defects on speaker

[Resolved] Croma — Defects on speaker

G Gianfranco Di Bonaventura from Mumbai, Maharashtra Feb 16, 2009

To whom who may convern: My name is Gianfranco Di Bonaventura and I am the Managing Director of an IT Company based in Pune. I have bought a nokia E71, ( 20, 199 INR) from CROMA, and I have received a really bad custom service from the Shop. The mobile had some defects, and after only 3 days I went back to the shop in order to ask for a replacement. The staff there game differnt version on their policy on replacements and still I have not resolved my issue. I am a good customer, and I spend but at the same time I expect a service from the seller. The Croma store is not knowing what customer service is and I am surprice that a provider like Nokia is having a dealer like them. I Will keep going on this issue and use all the people I know In order to make them feel what a customer which has suffered can do. Thanking You Best Reagrds Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
3 Comments	Share
Submit Close

Related Croma reviews

View all 3236 Croma Reviews

Comments

anil

from Mumbai, Maharashtra

Apr 7, 2009

I suffere same service with nokia care link road, chinchwad

joe smith

Sep 20, 2009

plz mail me details of the gold dust that u want. my email address is apc.[protected]@gmail.com

Rohan Nayyar

from Delhi, Delhi

Mar 23, 2010

I am also sick and tired of calling these Croma rascals and I assure you guys at Croma that you will have a very hard time when I'll eventually park myself at Croma center come this weekend. My new Vdeocon LCD has burnt and neither Videocon nor Croma has been helping me out. The most absurd thing that I have come across is when I call the Croma center from where i've made that purchase, they disconnect the call post the Internal Voice Recording gets over and the call connects. They just pick the phone and disconnect. My Gosh!! this is a Tata enterprise for you... the standard of this customer service is poorer than I guess anything that I've cum across in my life. I wish them all the failures for frustrating a customer so so much. They will pay.