[Resolved]  Croma — Croma Washing Machine not working

Address:Pune, Maharashtra

We have purchased a Croma Washing Machine in Feb 2011. Machine worked fine intially for 3 month, but after that are conitnious problems. Dryer vibration is tremendous. Spin ceased and did not work. The complaint was also attended after 15 days as they could not register the complaint because server was down. After attending the complaint, we were responded that spares we not availble for 15-20 days.

Also the local employees didnt answer calls for many days and then we had to go there and complain.

Now we are completely fed up and want our money back.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

I biught washing m/c before 4 months i.e. May 2008 from A deler in Lucknow, tahkurgang( M/s Golden Electronics, Thakurganj, Lucknow.) It Is in warrenty period .My Phone No. Iis( [protected] ).
And Invoice No. is 15579 Dt. 15/5/2008.
Please Sand any one to repair this and oblige me.
Thanks !
Noopur mangal

washing m/c — not working

i have purchased one microvawe from dass electrical pimperi pune at the time of demostretion oven was not working then i haved exchanged oven and taken wasing m/c simi automatic that is also not working in and glass crack while demostreting then have contected to dass eletrical pimpri he is not entertening and not replacing this is for your informetion .and action please

Washing Machine — Machine Not working

The washing machines (IFB Senator 6 KG) purchased about 6 months back are not working. Please send your service engineer

Washing Machine — not attend after a month

i have a amc of ifb washung machine , i have loged complaint of this in under amc on 17 jan 2012 comp.id is 8087168
my compaint is still not atended till now.
Dear Umesh Patil,

Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.

We would like to get in touch with you. Request you to share with us your contact details (phone number or e-mail id) to allow us to get back to you.

Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.

Sincerely,
Team Croma

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Croma
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    76%
    Complaints
    3223
    Pending
    401
    Resolved
    2293
    Croma Phone
    +91 22 6761 3600 [Support Office]
    +91 72 0766 6000 [Helpline]
    +91 40 6722 6870 [International Helpline]
    Croma Address
    Unit no.201, 2nd Floor, Akruti Center Point, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
    View all Croma contact information