[Resolved]  Croma — gift voucher not redeemed

Address:Faridabad, Haryana

I purchased a Sony camera under the scheme of free photo printing (one album) within one month. When I went to redeem the coupon at the end of one month, they denied and said that it is a third party service and Croma doesn't have a control. They wasted my more than 2 hours in calling one person or another but none of them attended to their phone. finally the person disappeared leaving me waiting at the customer care room. This is an act of cheating to customers and Croma is responsible for the FRAUD.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Croma
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    76%
    Complaints
    3223
    Pending
    402
    Resolved
    2292
    Croma Phone
    +91 22 6761 3600 [Support Office]
    +91 72 0766 6000 [Helpline]
    +91 40 6722 6870 [International Helpline]
    Croma Address
    Unit no.201, 2nd Floor, Akruti Center Point, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
    View all Croma contact information