[Resolved]  Croma Retail — Worst support

Address:Bangalore, Karnataka

I bought my 42' LED tv last week from Croma, Kammanahalli, Bangalore and there was a delay in delivery. i also purchased their 2 yr extended warranty. tried to contact the hotline and the guys answered the phone were the worst i have ever seen. The supervisor was super worst. These people are not fit to even run a platform shop. I sent a mail and also tried to escalate with no responce from their end. If you expect to get a better support from Croma just because its from TATA, you are very mistaken. This place is .
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Aug 7, 2021
Complaint marked as Resolved 
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Dear vrattlesnake,

We would like to get in touch with you. Request you to share with us your contact details (phone number or e-mail id) to allow us to get back to you.

Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.

Sincerely,
Team Croma
Dear vrattlesnake,

We are waiting for your details. Request you to share with us your contact details (phone number or e-mail id) to allow us to get back to you.

Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.

Sincerely,
Team Croma
Dear Vrattlesnake,

We are still waiting for your details. Do feel free to call us on[protected] or e-mail us at [protected]@cromaretail.com

Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.

Sincerely,
Team Croma

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    Croma Phone
    +91 22 6761 3600 [Support Office]
    +91 72 0766 6000 [Helpline]
    +91 40 6722 6870 [International Helpline]
    Croma Address
    Unit no.201, 2nd Floor, Akruti Center Point, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
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