Croma Store — no response after sales service

Address:

Mumbai City, Maharashtra

hi, i have parches one split air condition of croma made from croma store on 13th march 2012 by bill no SLF02A[protected] on the name of my company Gipsy Entertainment Pvt.Ltd. was suppose to get install in 48 hours as per their nomes but got installed after one week i was shocked.
after installation ac was working OK but all of a sudden on 2nd April indoor unit has started leakage of water and i have given complain but since from that day i am calling everyday to [protected] number and complaining but no response form there end some one is calling sometime and taking address where to come and no one is turning up for complain i have got many reference numbers of complain but no use finally i have asked them to remove ac from my place and refund my money or i will go to consumer court.
thanking you
amit chheda
[protected]