[Resolved]  DASS ELECTRONICS, KOTHRUD — NOT REPLACING DEFECTIVE WASHING MACHINE

Hi Gentle Man,

I bought a semi automatic wash machine from DASS ELECTRONICS KOTHRUD, when it was opened it was defective, and when i asked for a replacement they are sending there stupid technicians, who wanted to sell some stolen products from DASS to me...

After discussion with DASS KOTHRUD manager he was trying to convince me to get repair the washing machine and use, not agree to replace defective piece. Actually they use to play a game with customers, they say that its a company defect and when called in company call center they tell that ask your dealer (Dass) to replace the washing machine, we don't have any option.

MAKING CUSTOMERS FOOL WITH HIGH COST...Please compare the price with other dealers and never buy any product from DASS.
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Aug 14, 2020
Complaint marked as Resolved 
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I brought an emergency back-up light (Make:Panasonic) from DASS Kothrud in July-2008. But after 3-4 months the light was able to provide stand-by light for only 1/2 hr. The lighy was taken to the showroom & it got me repaired back after 2-3 weeks. Again now in May-09, the same problem arised. The DASS showroom Manager was not able to solve the problem. What is the use of such stand-by light which is not stays more than 20 mins. I am having one kid & also my wife is pregnant. I asked the Manager to provide temporary substitute for stand-by light till it gets repairs but he denied. He told that the light will get repair within 2 days & it will be home delivered. But after 4 days i received the phone that it is repaired & to collect it from showroom. This is the worst service given by DASS Kothrud. So i appeal not to purchase anything from DASS showrooms.

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