Panasonic India Customer Care
Panasonic India Pvt. Ltd.
Customer satisfaction rating: 3%
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1505
COMPLAINTS

Panasonic India Customer Care

Panasonic India Pvt. Ltd.

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Address
No 88, 6Th Floor, Consumer Sales Div, Spic Building Annexe, Mount Road, Guindy
Chennai
Chennai District
Tamil Nadu
India - 600032

Customer Care Phone Numbers and Contacts

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222
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Customer satisfaction rating
3%
Complaints
1505
Pending
24
Resolved
30
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Panasonic India Complaints & Reviews

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Panasonic — defective tv remote

 pratish1981 on Mar 17, 2019
My name is pratish chavan and want to inform you that, i have bought new led tv on 17th may 2018 as per below details.
Make – panasonic led
Model – th-43es480dx
Sr no – 182psd023s00162

I am staying in ambernath west and was searching to buy new tv. I had finalized the sony tv but one of my cousin suggested me to buy panasonic tv. I had searched many showrooms in kalyan, ulhasnagar and ambernath area but not found suitable retailer who deals with panasonic brand. As suggested by my cousin i have bought new led panasonic tv all the way from kurla (West). The...
Complaint comments  Read comments Complaint category Electronics & Appliances

Panasonic — refrigerator nr bu343 not cooling

 Rahul S Gurav on Mar 2, 2019
Refrigerator was not cooling properly, called customer care/ toll free no, they gave reference of s k enterprises in gurgaon saying these are authorised service agents of panasonic. These people came and said there is some pcb problem they took it and got it back the next day saying it's repaired, charged us rs 4430/-, next day itself the fridge was not cooling again. Again we call this sk enterprises they brought some other technician he did something and cooling seemed ok. It was winter time in delhi so generally temperatures were cold, now since one month we are noticing the cooling again is...
Complaint comments  Read comments Complaint category Refrigerators

Panasonic — mixie ac400slr

 sathishdch on Feb 20, 2019
Sir /madam

We Purchased BEA Electronics salem they recommended very good product mixie 1000 w . but not proper quality and waste of time . Company called they send service man told this product already complaint and not buy back . i will change blade told. but Blade changed also same problem raised . more time taken for prepare grind but worst fine. kindly take this issue regarding after any body foolishness this product avoid only.

Thanks by

K.Sathish
[protected]...
Complaint comments  Read comments Complaint category Electronics & Appliances

Panasonic — purchasing tv issued 3rd class products quality.

 bhavyasmartnetwork4gs reliance on Feb 8, 2019
Dear sir

We are purchasing the panasonic t. V
Model no. Th-32c200dx, serial no 161pbos00078.

Date of purchase :05/04/16
Rs. 25, 500/-
Shop name : shree maruti electronic
Add: thx 55 ; shop no 4, maitri road, adipur - kutch

We are purchase the tv 05/04/16. And we are safring the lot the problem the shop shree maruti electronic give ne the demo tv sale me. And tv is already open it and 10/05/17. Tv is spoilage we are going to customer care but. No one responded me last 2 yaer we are safaring the problem and tv cost is rs...
Complaint comments  Read comments [2]Complaint category Electronics & Appliances

Panasonic — tv automatically getting off and on

 Mogiligari Dhan Raju on Feb 7, 2019
4l i had broight 4k led 43ex600d panasonic tv. Within a year the tv is getting automatically off and on every two days in a week. I had given a xomplaing tkbthe customer care. They came and changed the board. But the problem coulndt solved again the tv is getting autimatically off and on every two days in a week i had again given a complaint to the service center. They took the tv since 10 days the authorized service centre is unable to find the defect. So please replace the tv immediately. Other wise i have to approach consumer court....
Complaint comments  Read comments [2]Complaint category TVs

Panasonic — panasonic india refused to replace my washing machine

 NitinBAgrawal on Feb 6, 2019
I have purchased the panasonic washing machine model na-w78h4rrb bearing serial # 173dmsr00010 on 5th of june 2017. The day i purchased the washing machine it started giving me trouble every 15-20 days. Every time i complaint about the same there mechanic comes and starts the machine then after 15-20 days washing machine brakes down. Now 20 months have passed and i am fed up with this problematic washing machine. I wrote to panasonic india that after so many repairs the problem of brake down is still there so requested them to replace the machine. For this they said that they will carry out the...
Complaint comments  Read comments [1]Complaint category Washing Machines

Panasonic — 4k 43ex600d smart tv automatically getting off and on regarding

 Mogiligari Dhan Raju on Feb 6, 2019
I am to inform that i had purchased 4k 43 ex600d smart tv. Within one year the tv is automatically getting off for one or two days and then restarting after one or two days when switched on. The problem was i formed to the authorized service centre they had changed the panel but still the same problem is going on. Now the warranty has completed the service centre has informed that we have to bear the charges for repair i had agreed. I has been 10 days the service centre has took the tv but could not find the defect. I request the panasonic india please replace the tv immediately. From 10 days we...
Complaint comments  Read comments [1]Complaint category TVs

Panasonic — motherboard problem under warranty

 venkatesuluravuru on Feb 5, 2019
I team,

I bought my tv 7 months back, tv got mother board problem. I am requesting to replace the tv. Technical person visited and he said mother board problem, hence we are raising request to replace the tv. I was facing issues from panasonic side also. They will not responding for calls and complaints.

Thank you,
Venkatesulu ravuru.
[protected]....
Complaint comments  Read comments Complaint category TVs

Panasonic — video door phone

 VishalJain12345 on Feb 5, 2019
In december 2018, i had purchased a video door phone. About 10-15 days it works well when open the door with this phone but after it stops working properly. I had also complained on panasonic toll free number under complaint number r[protected] which doesn't attend by any service center till now. I regularly complained on toll free number they always said we raised your request on priority basis but doesn't attend by anyone....
Complaint comments  Read comments Complaint category Landline & Home Phone Provider

Panasonic — complaining about panasonic service center jaipur ie (raj associates)

 hotelgauravjaipur on Jan 25, 2019
I had purchased a panasonic refrigerator in 2012. Yesterday suddenly its stop working after a noise. I complained to panasonic they send a technician and checked the refrigerator. He said its compressor is not working its must be change. He told me the estimate rs 6000. When i asked him about warranty, he said no warranty for any spare part.
I would like to know how it is possible that a multinational company does not give warranty for spare parts and its not a small part its a compressor..
I would like to mention here that a local technician giving one year warranty for compressor...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Panasonic — panasonic ac service issue

 Henna Rafique on Jan 12, 2019
Hello panasonic, we have bought panasonic ac on jan 1st, 2018. We are residing in perungudi, chennai. We had done only 2 general free service so far. For 3rd service we registered in customer care on jan 11th, 2019. Today 12th jan, the technician came and said the coil has rust and there are several leakage inside the indoor unit, and would charge rs 4000/. Just because our warranty has ended on jan 1st 2019 which is 10days before. When we escalated to customer care, since rusting wouldn't have caused in last 10days and to cover it under warranty they are deviating the reason. Now they are saying...
Complaint comments  Read comments [1]Complaint category Appliances

Panasonic — unprofessional service [Resolved]

 stasgaonkar on Jan 11, 2019
We had purchased a commercial plasma display panel (Tv) for our office about a 1-2 months back. About 20 days back, the display panel stopped working and we put up a service request. And, come to think of it - this is a commercial product that is supposed to run almost 24 x 7

Whilst the service guys were prompt in coming to the office to checkout, the tv is yet to be repaired. The reason they give is that the mother board has gone bad and needs replacement, but the part is not available.

I am very surprised, being such a big company and that too japanese, how come they...
Complaint comments  Read comments Complaint category TVs

Panasonic — complaining about authorized service center guntur a. p.

 Nasheediya on Dec 29, 2018
I went to guntur authorized service center to fix double lock safety mixture jar handle set. They collected total payment for handle set. But 2 days later when i went for collect it they fixed old parts like lock sets, base plate etc. Event they didn't inform the customers they fixing the remaining old parts. Without customer intimation how could they approach to fix remaining old parts, when they collection full payment for the set?...
Complaint comments  Read comments Complaint category Appliances

Panasonic — panasonic th-32es500d led television

 Brijesh Kotecha on Dec 27, 2018
We had purchased panasonic th-32es500d on 16th july 2017 from vijay sales, but almost when our warranty was getting over we started facing issue where intermittently sound goes off. Hence we had launched complaint and technician had visited and post checking he informed that it is cable issue and informed us to change the code used to connect setup box and tv. Hence we bought new cable but issue persisted. Also we have other tv at our home we interchanged the code same works fine in other tv but in panasonic tv we face issue....
Complaint comments  Read comments [2]Complaint category TVs

Panasonic — inverter air conditioner, ewc - fake

 jprabhu_505 on Dec 20, 2018
Panasonic never bother about customer after sales service, they very much interested to pullout money from customer. Once you paid they never turn back and not even here your words. One person virendra singh bisht, voc - customer service - the name only available in mail, but never share any phone or contact details, just that mail says to advice to contact local area manager. What he will say, he never get any feedback from his office or ask ourselves to contact who written mail - person.
Very worst network and worst service, total net network. They simply move the ball to another, but...
Complaint comments  Read comments Complaint category Electronics & Appliances

Panasonic — panasonic washing machine breaking down frequently

 Shardul Bhatt on Dec 17, 2018
I purchased a panasonic washing machine model: na-127vb3w01 bearing serial # 460654 on 11.2.2015

Last year, the machine broke down and it required replacement of the pcb. I paid over inr 12, 000.00 to get the pcb replaced. I was not returned the old pcb which was replaced and i did not receive any documentation that proved that the pcb was actually replaced.

The machine again broke down early this year and the repair engineer from the panasonic authorized service center again cited the same issue and mentioned that the pcb had to be replaced.

This was...
Complaint comments  Read comments Complaint category Washing Machines

Panasonic — non replacement of defective parts of semi auto washing machine model-w68b3 under warranty

 Sus Paul on Dec 12, 2018
I had purchased above 6.8 kg washing machine on 25.01.2017.
This Panasonic product is under warranty for a period of 2 years from date of purchase. On 26th Nov this year I lodged a compliant for non functioning of spinning unit. Their technician came on 27th Nov and after checking he issued call report that spinning motor needs to be replaced. But even after 12 days, the same is not done. Their service desk in Kolkata has offered verbally to me that if I deposit RS. 3500/- they will give another washing machine, as the defective parts is not available with them. Service request id with customer...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Panasonic — regarding panasonic led to.

 Nasreen siddiqui on Dec 4, 2018
Mene flipkart second 43 inch panasonic led to 43ex480dx purchase kiya that flipkart near defective piece bheja or me bar bar iske regarding phone krti hu brand ko bhi or flipkart ko bhi na to yeh log ise return kr the hai or na hi replace. Bar bar daily phone krke preshan krte hai mere paas flipkart ki sari phone details or panasonic ki phone details or message hai. Order id od[protected]....
Complaint comments  Read comments Complaint category TVs

Panasonic — panasonic television

 ads.parthi on Dec 3, 2018
We bought panasonic led television in 2016 (Model no th32cs510d) from darling digital world at, vellore, tamilnadu, and now it got repaired and checked its motherboard, we have to change the motherboard but is not available, anywhere else what is the solution for that please provide any service center details so that we will buy motherboard from there......
Complaint comments  Read comments [1]Complaint category TVs

Panasonic — I am complaining about my hdmi display

 bunty jhamtani on Nov 29, 2018
Store product display). But suddenly it's not working. Whenever we turn on the hdmi it'd power light is glowing continuously with deem red color. So we want your executive visit at our shop.

Our correspondence address: shop no. 221, aashirwad balak 2nd floor crystal court malviya nagar jaipur - 302017.

Cont #: [protected] or [protected].

Please provide your executive as soon as possible.

Thank you very much...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

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