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Panasonic India Complaints & Reviews

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Last updated May 10, 2022
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No 88, 6Th Floor, Consumer Sales Div, Spic Building Annexe, Mount Road, Guindy
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Tamil Nadu
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Panasonic India reviews & complaints(1899)

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One month ago your repair / service team visited and repair / service the ac, but again same problem, not colling
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    I registered my Grievance on the customer care portal on 12 April 2022 through my Mobile Number, for the non-cooling of the Split AC installed on my premises. As per the Job Sheet ( Copy attached), one engineer visited to my premises on 14/04/2022, and only detected Gas Leak ( R-410 A), and was paid visit Charges for the detection of the Defect "GAS LEAK", and assured us that REQUIRED GAS WILL BE FILLED ON THE NEXT DAY. Thereafter, again...
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    I bought an AC on Flipkart on[protected]Order ID: OD[protected], Invoice Number # FADJ[protected]. Invoice attached herewith.

    Defective product received, stopped working after 1 month. Service request registered on[protected]. Job ID is R[protected]
    Still now there is no solution.

    Panasonic Odisha customer support (+91-[protected]) is not responding at all. They are saying they forwarded...
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    I bought AC on 2nd May, 2022. It's installation happened on 3rd May. Since the time of installation it wasn't working well and after pointing that out to installlation person, he said first time it takes some time and he left.
    After some time on the same day it stopped working and has not been cooling at all since then.
    I have been raising constant complaint on service center number, but there is not resolution provided and...
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    I am calling since last 6 days
    And they are not caring to send person for servicing
    Pathetic service in real sense
    Panasonic India customer support has been notified about the posted complaint.
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      Purchase Details:
      Panasonic Viera TH-55ES500D on 23/02/2018 for Rs 53905 from seller - Rahul Electronics Private Limited, Mumbai, and online through PayTM. Extended warranty (warranty number - [protected]) for TV for period 15/08/2021 to 14/08/2021.

      Incident Details:
      Problem: TV Screen issue - screen blinking and black screen

      Complaint history -
      Complain number - R[protected] - Date...
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      A complaint about the split ac service done in jul 21
      . Your technician attended asked for
      capacitor replacement. Gas charging after capacitor sequantially informing us to replace the compressor and motor. Finally gas replacement. Totally I incurred rs 21K charges for replacement . Finally got my ac outdoor repaired, working with a heavy rattling noise. When enquired, he said let it run for a month, this noise will go. Again...
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      Product # Split Inverter 1 Ton AC
      Problem # Repeated Gas leak from warranty.
      Date of purchase from authorized panasonic dealer # 04 June 2018
      Problem # Since warranty there is Gas leak in AC. First time in warranty, they observe Gas leak & they fill the gas withouting checking gas leak source.
      Again after few moths, same problem repeated, so paid nearly 4500/- & temporary problem resolved.
      3rd time, again...
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      I'm writing to express my dissatisfaction with your company. You have the worst customer service team, and I've never regretted a purchase so much.
      On June 18, 2021, I purchased two split air conditioners from Baljee Electronics in Tagore Garden.
      Since then, I've had constant problems with one of the air conditioners, which I've had fixed four times by your team.
      I even had my gas refilled in 9 months and still...
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      I bought a Panasonic 2 ton AC on 9th April. Installation done on 11 th April. since last 4 days water has been coming from the indoor unit. Which damaged my TV and computer table due to water leakage.
      How can the new AC get water from an indoor unit?
      I registered a complaint 4 days ago and no one came yet. I don't want a Panasonic AC anymore and want to return it. I am not satisfied with service and installation from Panasonic.br...
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      I had purchased a Panasonic Invertor AC from Sargam Electronics, Model Town, Delhi with Sargam's extended warranty of 04 years. My AC is not working as it is not cooling. I have tried so many time the Sargam's number but no response. On visit, the person sitting there asked to send my complaint through Whatsap number provided by him. The complaint along with copy of bill sent on the number but no response so far. Plz. look in the matter and...
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      I purchased Panasonic split 1 ton ac in Nov, 2021 and after 1st free service it's changing temperature, speed automatically regarding this several times complaint given from feb-2022 but without attending complaint they are closing status of my complaint.
      I am forcing people not to buy Panasonic products as they're not giving after sales service.
      My no. [protected]
      Panasonic India customer support has been notified about the posted complaint.
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        Dear team,
        I am user of Panasonic product I have purchased a Air conditioner last year 11 April, previous month when we have called a mechanic to install the AC again there were few problems found as it was in warranty period we called to customer care 2 times executive came to solve but still it is not resolved yet now warranty is over we are very disappointed from your side, why we are facing the problem from customer care service...
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        I have complained about my refigretor on 12th April 2022 and today is 15th April 2022 but I didn't get any engineer visit at my place you guys have very poor customer service... If I didn't get engineer visit by tomorrow I'll go to the consumer form....
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        I had registered call (R[protected]) with Panasonic customer care[protected] or[protected] for repair of Panasonic split AC (cooling not working). Post registration of my service call, I received call from technician ([protected]-Arbaz) for making visit at my residence for repair.

        The technician informed my mother that gas needs to be filled for which he charged 2700. In total he charged[protected] for gas and 600...
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        I have bought 2 ton Panasonic 5 star AC and waiting for the installation for almost three days now. We haven't got a proper schedule from the service person. Need this to be addressed at the earliest.
        Panasonic India customer support has been notified about the posted complaint.
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          This is Dr.Usha from Chennai and I am escalating my problem to your level since all my efforts through your service lanes have proved on no use.

          I bought a PANASONIC TK-AS80-DA 6-Litre Alkaline, RO + UV Water Purifier for Rs. 21990 in Feb 2020 (copy attached) to tide over the water problems during covid times from Rathna Cools pvt Ltd, Chennai.

          Then I took an AMC from SKY ELECTRONICS, Chennai for Rs5500 on Feb...
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          I have AC buy just two day ago. Now AC colling like nothing, for example AC colling temp. 16' and 24' have zero temperature difference. Local service center said coling is working but any difference between 24 and 16, yes or no.
          2 day ago installation time compression vibration problem start and engineers is fixed but now is starting again.
          I told engineers, local service centers but is not answering properly. He said everything...
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          WISH TO GET SERVICED MY SPLIT AC. YOUR ENGINEERS AND CUSTOMER SERVICE PERSON DENIED FOR WET SERVICE OF AC.
          YOUR ENGINEER ASKED ME PAYMENT FOR WET SERVICE AND HIS BEHAVIOR WAS ALSO RUDE AND FURSTATING
          registered sevice call on 2/4/2022 and engineer contacted me on 04/04/2022...
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          Purchased AC on 27th March.
          Delivered on 29th march.
          Got a call from Panasonic team on 29th and told that Friday 1st April installation will process. But
          Till today no installation was done.
          No response from anyone till now
          When I am trying to reach the number which I got on Tuesday. No response.
          Panasonic India customer support has been notified about the posted complaint.
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