Panasonic India Customer Care
Panasonic India Pvt. Ltd.
Customer satisfaction rating: 3%
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1373
COMPLAINTS

Panasonic India Customer Care

Panasonic India Pvt. Ltd.

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Address
No 88, 6Th Floor, Consumer Sales Div, Spic Building Annexe, Mount Road, Guindy
Chennai
Chennai District
Tamil Nadu
India - 600032

Customer Care Phone Numbers and Contacts

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Customer satisfaction rating
3%
Complaints
1373
Pending
44
Resolved
24
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Panasonic India Complaints & Reviews

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Panasonic — defective product

 Adwait Srivastava on Oct 24, 2017
Order id: OD110434110491132000
A defective product received through Flipkart runied the Diwali festival. Local service provider updated installation done without visiting the address. Replacement request raised rejected without any technician visit scheduled on 23rd oct @Flipkart
Very disappointed and dishearten with services.

Request for replacement of product....
Complaint comments  Read comments Complaint category TVs

Panasonic — charging problem in mobile phone

 zvc on Oct 23, 2017
We purchased mobile phone of Panasonic Eluga Ray Max on dt. 16/05/2017 (Bill attached), we face problem in charging so we send it to service center (AXE telecom faridabad) SR attached. They said that they want one week to repair it but after 20 days they are not able to give it to me in OK condition they said that mobile is send to company and call to panasonic customer care. When we call to customer care they said that the part is come from china and they are not able to confirm a date for my phone dispatch date( complaint no.- C-181017037665). Due to this i purchased a new phone. Now i want my...
Complaint comments  Read comments Complaint category Mobile Handsets

Panasonic — defective product

 Sunilaug on Oct 23, 2017
Dear Sir/Madam,

This is to inform you about the inconvenience faced by us because of poor working conditions of Panasonic Ac Model No.CU-KC18SKY3R-1/6996300901, Inspite of repeated verbal complaints about the air conditioning in panasonic customer care centre have yielded no results.This is in reference to the air conditioner I purchased from one of the company dealer (Great eastern- kolkata) on April-2017. After one month the air-conditioner was stop cooling and shutted down automaticaly, I raised a complaint in company customer care. The service man came and told its a problem...
Complaint comments  Read comments Complaint category Electronics & Appliances

Panasonic — panasonic led hd ready tv panel complaint within 1 week time of installation

 Shans4033 on Oct 19, 2017
I purchased panasonic led tv th32e200dx 32 " led hd ready tv on 25th september and company installed on oct 6th and very disappointed to say that within 1 week time my tv started showing complaints like panel with different colours and i need to restart to overcome the issue.
Very disappointing that when i contacted they have logged complaint and even they are not ready to replace the unit and one service guy visited and infirmed me that led panel is faulty and need to be replaced and it will take 1 month time. What a pathetic product and there is no proper response from service guys and...
Complaint comments  Read comments Complaint category TVs

Panasonic — under warranty repaired mobile not getting yet.

 Vivek Shete on Oct 19, 2017
Panasonic mobile-eluga a2 was given to repair on 15 sep 2017 due to optimising problem at switch on the mobile data at your authorised service centre hari balaji electronics, kolhar, ahmednagar.

Company replay dt - 29 sep 2017 that "your sr rvsrn1709hbe00019 has repaired. Pls. Visit service centre within 5 days to collect your device."

But after many visits & communications the firm has told that, the said mobile was still awaiting from company & hence not delivered yet.

Hence you are requested to trace & return my repaired mobile as earliest....
Complaint comments  Read comments Complaint category Mobile Handsets

Panasonic — new mobile receiving problem

 sud786 on Oct 20, 2017
We gave our Panasonic eluga a2 for repairing to DIYA TELECOM, after 10 days they told us that this phone cannot be repaired and told that give it to the place from where you bought it and take your new mobile .
when we went to the shop they asked for a monogram letter which was not given to us because of this we could not give a new device
So pls help us in receiving our new device....
Complaint comments  Read comments Complaint category Mobile Handsets

Panasonic — battery connector problem

 Milind govind kulkarni on Oct 15, 2017
Reference against ro no rvsrn1710ccp00009,
My mobile problem not connect to charging pin but service center said to my mobile sent to delhi for diagnostic if any after that dignost battery problem, battery will get rs 1525 as per discuss with service center i agree to pay this but battery is not available in stock,
Please check first battery connector also i think battery is ok condition if battery not ok please sent me report...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Panasonic — service and money return

 Aveek Chakraborty on Oct 15, 2017
Mr ajoy ghosh of panasonic, promised us a service of rs 750 before puja. It's almost over by 1 month we haven't received any kind of service and mr. Ajoy promised again to refund the money on 9th oct but there isn't any response from him ever since. This is the worst possible service by such a reputed company.in this era of consumerism, this is not expected....
Complaint comments  Read comments Complaint category Electronics & Appliances

Panasonic — panasonic p55max

 Fazervinod on Oct 13, 2017
Hi flipkart delivered the phone panasonic p55 max on 12/sep/2017,
I had a problem of phone getting restarted while on call, at times in mid night approx in a day it used to get restarted around 8-10times, i had gone to my native on 30th of sep 2017 when i saw the phone it was switched off, i tried to switch it on but it didn't get switched on, i tried charging with the original charger & tried switching it on again but nothing changed. On 2nd of october 2017 before leaving back to bangalore i tried switching on the phone it got switched on and battery was around 20% and i plugged the charger...
Complaint comments  Read comments Complaint category Mobile Handsets

Panasonic — defective led tv supplied

 surajmannu on Oct 13, 2017
I’m writing this mail with a huge disappointment and i never expected such a cheating from panasonic.
I purchased your 40 inch led tv from flipkart on 24.12.2016 and gifted to my brother in law. After the installation to till date your tv has been malfunctioned 3 times.
Every time you service center executive come and repair that but i want to know that is it really worth of 28 thousand for such a garbage.

I never expected this thing from panasonic. I have enclosed the invoice copy for your reference and i wann my money back.
Pls. Take back your garbage and...
Complaint comments  Read comments [1]Complaint category TVs

Panasonic — smartphone eluga ray max model

 sathiyabal on Oct 13, 2017
I have bought a panasonic smart phone eluga ray max model on line through flipkart on 16-06-2017. When i make a call to some one or receive a call the speaker volume is very feeble;even when the loudspeaker is on. This complaint has been persisting even after i went to "settings" and kept the speaker volume at its maximum level. So after great difficulty i had located a panasonic authorized service centre viz. M/s. Rk communications in my home city madurai, tamilnadu. So i gave it to that service centre 0n 03/10/2017 with the specific complaint about the speaker and loudspeaker. After about 10 days...
Complaint comments  Read comments Complaint category Mobile Handsets

Panasonic — air conditioner 1.5 ton

 gagan1947 on Oct 13, 2017
Purchased window ac1.5 ton on 3rd of may 2017 model no. Cw-pc1817ya/1016100684 from electronic store in faridabad after installation we found a huge vibration with bad smell coming out of unit 4 times customer service came to check the unit after the complain but the problem remain the same. 4th time quality control from panasonic came to check and found huge vibration and they make the video to record the sound after the inspection they informed us this unit has to be replaced and we will inform you within a week today 12 of october 2017 i received a call from company that we are going to replace...
Complaint comments  Read comments Complaint category Electronics & Appliances

Panasonic — alkaline water purifier

 Archana Mane Mishra on Oct 12, 2017
Panasonic alkaline water purifier was bought in may 2017 after v got to know that alkaline water helps in cancer patient n so v got this for our daughter. Installation time technician didnt hv ph meter. Last month v bought ph paper n found that all the three outlets provide water of same ph. Alkaline 1 & 2 outlets should provide high ph water, as marketed by panasonic but thats not the reality in our case. Since a month v have been calling customer care but our problem is still unresolved. Kindly look into this asap....
Complaint comments  Read comments Complaint category Electronics & Appliances

Panasonic — panasonic tv not working well under warranty person visited twice no success

 ojeel86 on Oct 12, 2017
My panasonic tv not getting on itself and its pending for almost two weeks (Since oct 3rd) and the panasonic person visited twice, first (Oct 7th) circuit board is faulty and need to be replaced and the next time the engineer came (Oct 11th) with new board and for my shock it is also faulty as per the engineer. I do not know why it was not tested before coming to customer location. It is compete time waste and as per them they will come with new board this weekend and no one gives assurance even the asm i contacted whether it will work or not but no assurance. Im struggling to get this done since...
Complaint comments  Read comments Complaint category Electronics & Appliances

Panasonic — panasonic lcd 32 inches

 harifkhan on Oct 11, 2017
Dear anand,

Thank you for your prompt response on this. I would like to speak to your senior authority if possible because panasonic product is spoiling its brand image.

As i mentioned earlier, i have also been using toshiba lcd for last 3 years but never faced a single problem then why panasonic got faulty within 1.5 years though it's costly than toshiba.

Now my simple request is either replaced your faulty product or accept that the quality of panasonic products is inferior than toshiba.

I want immediate solution on this.
Complaint comments  Read comments [2]Complaint category Electronics & Appliances

Panasonic — mobile internet connection issue using panasonic eluga turbo handset

 bappasaha on Oct 7, 2017
I have a panasonic eluga turbo handset.
Since last 3-4 days i started using a vodafone karnataka prepaid sim connection. I have 1 gb data usage limit per day. But i am not able to use the mobile internet as it goes off suddenly and then i am not able to connect again after all kinds of troubleshooting.
Issue started happening from 6th oct 2017 within 3-4 days of usage.

I didn't face similar issue even once when i used the same sim in nokia lumia 720.

Please look into this asap....
Complaint comments  Read comments Complaint category Mobile Handsets

Panasonic — worst customer service

 Anamikaverma4 on Oct 7, 2017
I have given my panasonic eluga note mobile in normal physical condition to dombivli service center acs sun enterprises o 25th sep 2017 under warranty period. There was touch screen issue in hand set. Work oder no is dbd/ps/17/00409. On 6th i have recieved my mobile but mobile was got locked after inserting sim. They unlock the mobile but on off button was broken by them. Actually they have broken the on off button during repair of mobile but have fixed temprarery from inside when i told them on off button is not working the concerned person told that on off button lies like that only, it has not...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Panasonic — mobile defective piece

 Anil Vekariya on Oct 6, 2017
Dear sir/madam,

I have purchased mobile phone from flipkart panasonic eluga 700, have received on time, once i have insert simcard and keep on charge then start using phone but the temperature was 44 c' also take one snap shots through camera and the photo shows with yellow shades then call to customer care, they provide techno person from jeeva, he has download one apps and check all technically specification but in temperature part it shows 40 c and 44 c,
Whenever i call to some one within 5 minutes it gives too much heat even i can't talk properly.
The worst part...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Panasonic — repairing/servicing of panasonic tv

 mm113 on Oct 5, 2017
In this regard i would like to bring your kind attention that i already made complaint regarding reparing/serving of panasonic tv model number-panasonic led-th-40a400dx sr. No. 14rdj00915 which was purchased from dreams electronics, sector.11, gandhinagar, gujrat on 05/09/2016. However, the reply on my complaint is yet to be received from your side. Moreover, the technical staff of panasonic company came to residence three days to rectify the defects on th complaint of the panasonic tv. Further, the technician has also change some accessories in the tv. But the same has not been functioning even...
Complaint comments  Read comments [1]Complaint category Credit Cards

Panasonic — complaint against mobile phone

 Bhat Iqbal on Oct 5, 2017
Hi sir this side arun from noida 63 by mistake i buy panasonic eluga pulse mobile phone till date of 29 aug. 2017 with this imei no. I. E 357248090144839 under my name arun sharma contact no.7889367854 i call 50 times in cuatomer care i call 15 times manangers i visit 5 times panasonic service centre i sumbit my mobile for repair but no one help me out to rapair my mobile i am so confussed no one try to do understand my problem till today i have submitted my mobile date of 27 of september 2017 in neil commnication in noida sir its my last hope i am gonna raise this compaint in your wall hope so...
Complaint comments  Read comments Complaint category Mobile Handsets

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