Claimed

Panasonic India Complaints & Reviews

www.panasonic.co.in

1

Updated: May 7, 2024

Complaints 2015

Resolved

280

Unresolved

1735

So far, so good. Panasonic India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Panasonic India will keep up the work and continue to help more customers with their concerns even better 🤝

Complaints

Contacts

File a complaint to Panasonic India

Having problems with Panasonic India?

File a complaint and get it resolved by Panasonic India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Mobile Handsets

Panasonic India

Recently resolved complaints

View all complaints

Complain for fully automatic washing machine

Service issue & Refrigerator Compressor Replacement

Part not available scam

Washing Machine part not available within 3 years of purchase

Irrespondible customer service team

Most useful reviews

Overcharging service charge for ac installation

panasonic 43 inch led tv :- burning mode problem

Charges claimed after extended warranty (Ewc) done

Carelessness, irresponsible, negligence in the services and POOR QUALITY of Panasonic co. reputed brand.?- REMINDER

Delayed Installation of AC scheduled for 24-April-2023

air conditioner not working on generator

Featured stories

Worst service and worst product

Panasonic to service the air conditioner after 1 year Appeal to replace the one whose service engineer illiterate has damaged so r

Badly unhappy with panasonic service

Panasonic India reviews & complaints(2015)

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: 12th Floor, Ambience Tower Ambience Island, NH-8 Gurgaon Gurgaon HR 122001 IN

Greetings,
On May 3rd, myself wrote to service head of Panasonic India regarding non-performance of captioned air conditioner model CS-ZU24ZKYF, product code-POS-AC INVERTER W/O PCB 4Y, set serial no 233PRJEDZU01733, AIRCON INVERTER 2.0 TON, purchase date 17/06/23.
Also having extended warranty coverage for 48 months. Vide contract no P12103729.
Myself is not satisfied with the performance of the product this summer....

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Address: vadakkedathu

On March 31, 2024, I purchased a Panasonic 7-in-1 inverter AC on Flipkart from the seller. The product was delivered within two days and installed by the technician. However, the product stopped working the same day. I then filed a complaint with Flipkart via their customer support line. After a day, a technician came to check the product and informed me that the compressor of the AC was damaged. I was told that I should contact the seller...

+1 photos

Helpful

Found this helpful?

Write a comment

Address: Sakchi, Jamshedpur, Jharkhand

My name is Pritpal Singh, I bought this one on 06/04/2023 whose shop name is Sargam Electronic which is in Jharkhand Jamshedpur. Service has been done 10-12 times since 06/04/2023, I am still not satisfied with this service, my air conditioner is still not working and My air conditioner is not cooling and making strange noises.

My warranty is also about to end and no solution has been found till now. I have to change this air...

Helpful

Found this helpful?

Write a comment

Address: Sobha Dream Acres, Balegere Road, Panathur Main Road

I bought a 6.5 kg fully automatic washing machine few months back.
Since yesterday the spin option is not working....

Helpful

Found this helpful?

Write a comment

Address: AliveSkypark 1101 Main Baner Road Opp Orchid school

Panasonic team is unable to provide me with the EWC for the Panasonic Microwave Oven. Also they failed to provide me with an alert before the expiry of the first year warranty. Additionally, they refuse to consider my GST number for taxation purposes. They are not replying my calls for the correction in the address. Where do I purchase warranty...

+1 photos

Helpful

Found this helpful?

Write a comment

The mixer MX-AC-400 I bought is not working within 5 months. It was procured through Vasant & Co, Chennai, a dealer but warranty card is without the dealer seal. Though the serial number clearly indicates the manufacturing year as 2023 and the scan code clearly shows that the product is registered in their website, the mixer is not being serviced. I am being charged for spare part replacement. Ridiculous. First of all the product is bad and...

Helpful

Found this helpful?

Write a comment

Invoice No: FS/RAP/12231
Invoice Date: 09/Jan/2023
StTE CODE:33

We have bought 43 inches Smart TV from the Girias, RA puram Chennai showroom in the month of January. Within one week we had issue in the audio. Service person came to fix the issue and the issue was not resolved but we have got the a line in the panel which is additional issue. Again we have raised the issue the service person changed the panel and...

Helpful

Found this helpful?

Write a comment

I have purchased Panasonic Split AC 1.5 ton (HU18ZKFF5) on 22 june 2023 Invoice No - 729 from Unique Enterprises Malviya Nagar New Delhi -10017.
After the installation I have been facing the issue of Noises from the AC and have made many complaints regarding this issue to your service centre . After multiple visits from your service centre there has been no action taken till date. On the last visit I was told that the outer cover and...

Helpful

Found this helpful?

Write a comment

Address: Yavatmal

I am writing to express my extreme frustration with the anchor Penta switches I purchased. It's disappointing to report that these switches have consistently been defective, breaking down every three months. This recurring issue has not only inconvenienced me but has also resulted in additional expenses for replacements and repairs.

I had expected better quality and longevity from anchor products, and the constant malfunctioning...

Helpful

Found this helpful?

Write a comment

Address: 600023

We bought a Panasonic 2 Ton AC from Rathna Fan House, Tnagar last
April(Purchased on 23/4/22). After installation we had been facing so
many issues: water draining inside the room and noises more when we
reduce AC temperature...

Helpful

Found this helpful?

Write a comment

This complaint is with regards to the fraud and liars in Panasonic Call centre team. Specially Mr.Babloo Jaiswal and Mr.Devrath Mongia who denied help and cooperation and when asked to transfer the call to seniors, they lied that position of the senior is vacant, also told that other senior had left the job, which is utter lies and such annoying behavior in service industry is not at allacceptable.
Mr.Babloo Jaiswal and Mr.Devrath...

Helpful

Found this helpful?

Write a comment

Address: 12 floor ambience tower1 , ambience island nh 8 ,gurgaon, haryana 122002

I purchased a Panasonic Air conditioner from Diamond Electronics, Aishbagh road Lucknow showroomon March 2022. Here are all the basic details of the product and its purchase:

Date of purchase: 16 mar 2022
Model Number: CS-KU18WKYF1
Name of the Product: Panasonic 1.5 ton AC
Bill Number: 2198

I am facing problems with the product from starting, its started issue in its 1st year under warranty...

Helpful

Found this helpful?

Write a comment

Address: 48 Punjabi Chawl Mahant Road Vile parle East Mumbai 400057

Hi Team,

With regards to my Panasonic TV 43 inch which we bought on 18th Aug 2020. There was an issue in the tv display in the month of 28th Dec 2021. The TV was replaced because we had warranty till 18th Aug 2023.We are highly disappointed with the TV service and your customer support.
We requested an extended warranty but they denied.Your panasonic team had not updated the new serial number.We have raised case R[protected]...

+2 photos

Helpful

Found this helpful?

Address: 48 Punjabi Chawl Mahant Road opp Rani Sati Temple Vile parle East Mumbai 400057 land mark B. L. Ruia Highschool

Hi Team,

With regards to my Panasonic TV 43 inch which we bought on 18th Aug 2020. There was an issue in the tv display in the month of 28th Dec 2021. The TV was replaced because we had warranty till 18th Aug 2023.We are highly disappointed with the TV service and your customer support.
We requested an extended warranty but they denied.Your panasonic team had not updated the new serial number.We have raised case R[protected]...

+2 photos

Helpful

Found this helpful?

Write a comment

On 16th June i Purchase one Air Conditioneer from World Voice Raadio( Reg)
Pay Full in cash and 1500 Also for instalation fee but till not its not install properly no one is hear my complaint no dealer no panasonic...

+2 photos

+1 videos

Helpful

Found this helpful?

Write a comment

Dear i Buy an air conditioner with exchange from my old air conditioner plese see to it and resolve the same....

+2 photos

+1 videos

Helpful

Found this helpful?

Write a comment

I Buy an Air conditioner on 16th june 2023 Panasonic with exchange of my voltas ac buy from 16th June to till date its not install properly panasonic person says this is work of dealer and dealer says its work of Panasonic
kindly resolve the issue...

+1 photos

+1 videos

Helpful

Found this helpful?

Write a comment

I purchased a fully automatic washing machine around November 2020. Recently I am facing issues with hanging and stopping the machine. I have filed many complaints and time by time-resolved but again new issue arise. My last complaint starts on July 25th, 2023 with the status that some parts to change, and till today, that work is not completed.

Whenever we call, the concerned person only says that once the part will be delivered,...

Helpful

Found this helpful?

Write a comment

I purchased a MW Oven which was delivered on 24/Jul/23.

I called [protected] for a demo & they provided me request number D[protected].
Shortly a technician called me and informed me that the product is not under free demo, and of i need a demo they will charge for ₹300/-.
I agreed to pay the charge & asked for the chargeable demo.
Now I am receiving the feedback in the Panasonic Whatsapp...

+1 photos

Helpful

Found this helpful?

Write a comment

Address: Dhubri

Very pathetic service waiting from last 10 days to get AC serviced no one comes even talked to the manager still nothing happened guess leadership has no control over field workers. Worst decision to buy Panasonic product, there is no after sale service altlest in assam....

Helpful

Found this helpful?

Write a comment