dealsandyou — Dealsandyou sells fake vouchers that you can't redeem

Address:

Mumbai City, Maharashtra

Dear Consumer Forum,

I bought two vouchers worth Rs 1600 in September 2011 for Sindabd Yatch Services from Deals and You (Deals in Mumbai | Best Daily Deals in Thane & Central Mumbai - Deals and You). The Order no. is 245371; and ticket number of this same complaint raised with them but not resolved is # 76735.‏

I have been following up since a long time either with Dealsandyou or with the vendor, in an attempt to use the vouchers. But everything that has happened so far make me feel that I have been cheated, trapped, conned, and scammed.

The vendor does NOT respond or pick up calls. I have tried several numbers to reach them. Only twice has the phone been picked up. One to tell me to call some other number. The second time to tell me that the company has dissolved and asked me to never to call him again. I talked to DealsandYou customer support. Each time, they said they will make the vendor call me, or that vendor has already called me. But the vendor has NEVER actually called me. I have sent them several sms, missed calls, actual calls, etc. But they never have called me. They are perhaps not interested in running the business, and my money is trapped. I had paid the full amount as advance in the last September.

DealsandYou customer support also promised me several times that someone will call me and resolve it by refund or store credit in the next 48 hours. 48 hour time period was promised several times, but never met. I am so angry about sites such as these harassing innocent customers. They just want to sit there on the pile of money we customers pay online.

Any action taken against Dealsandyou will be a great help!

From,
A disgruntled, dissapointed customer conned at Dealsandyou site!