[Resolved] Delhi Jal Board — Bill sent includes arrears though no arrears are due. | |
I am consumer of Delhi Jal Board. Details of my water connection are as under: Area 8/NZ-2, Sub-Area Code : A-2 Water Connection No:5030-CL-II Bill Cycle : 1/2009 Bill Period : 18/01/09 to 4/05/09 Bill No:6025 dated 20/10/2008. The above bill contains arrears of Rs.323/ whereas I am paying all my bills in time. Previous month also had some arrears shown in the bill, I had to go to the Jal Board office get it corrected and then only I could pay the Bill. This is the seventh time I had to go and got my bill corrected for making payment. For correction I had to go personally to the concerned Jal Board Office everytime. If correct bill is sent I can make payment anywhere through collecting banks/post office. This is nothing but harrasment of a consumer who nevery delays payment of bills. Shall be grate ful if it could be looked into and the bills are sent correctly Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 2 Comments | |
Comments
Dear Sir,
I have a water connection No. A[protected]; Meter Reader Code 204 and K. No. [protected]. The last bill which I received was in the month of June bearing bill No. 37538 dated 18/6/09 and payment was made on 10/7/09 for an amount of Rs.1499/-. Thereafter, I have not received any bill. May I request you to kindly look into it and send the bill at the earliest.
Jaya Chandran
B-8/ SLG-1, H No.3,
Dilshad Colony
New Delhi-110 095
I have a water connection No. A[protected]; Meter Reader Code 204 and K. No. [protected]. The last bill which I received was in the month of June bearing bill No. 37538 dated 18/6/09 and payment was made on 10/7/09 for an amount of Rs.1499/-. Thereafter, I have not received any bill. May I request you to kindly look into it and send the bill at the earliest.
Jaya Chandran
B-8/ SLG-1, H No.3,
Dilshad Colony
New Delhi-110 095
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Varunalaya Ph-II, Jhandewalan, Karol Bagh, New Delhi, Delhi, India - 110005
View all Delhi Jal Board contact information
07 JULY 2009
TO,
DELHI JAL BOARD
NEW DELHI
RE: KNO. [protected] AREA : 19/WZ-1 SUB AREA CODE: A-19
BILLING CYCLE 2/2007 MTR READER CODE: 308
WATER CONNECTION NUMBER: 34818-II
BILL NO. 416135 DATED 18 MARCH 2009 FOR RS. 1802/-
SUBJECT : AGAIN AREARS SHOWN
EXCESS BILL DUE TO WRONG CALCULATIONS
DEAR SIR,
I HAD AGAIN RECEIVED A NEW BILL REFLECTING OLD AREARS WHICH WERE DUE TO WRONG CALCULATIONS IN EARLIER BILL YOU WERE REQUESTED TO ISSUE BILL WITH CORRECT CALCULATIONS.
MY EARLIER REQUEST WAS AS UNDER: -
I WAS SURPRIESED TO SEE YOUR ABOVE MENTIONED BILL OF RS. 1802/- FROM 13/09/2007 TO 18/02/2009 SHOWING METER READING FROM 419 TO 22 STATING TOTAL CONSUMPTION OF 410 UNITS.
I WOULD LIKE TO INFORM YOU THAT I AM HAVING A SMALL FAMILY LIVING AT 10/52, BACK SIDE, 3RD FLOOR SUBHASH NAGAR, NEW DELHI HAVING A AVERAGE CONUMPTION LESS THAN 10 UNIT PER MONTH. MY AVERAGE WATER CONSUMPTION IS 6 – 8 UNITS PER MONTH AS PER LAST 3-6 YEARS, WHICH YOU CAN CHECK FROM YOUR RECORD ALSO.
I WOULD LIKE TO INFORM YOU THAT MY WATER METER WAS STOLEN ON 21 DEC 2008 AND WE GOT INSTALLED NEW WATER METER ON 21 DEC 2008.
SO THE WATER METER READING SHOULD BE AS UNDER: -
READING AS ON 13/09/2007 METER READING - 419 UNIT
READING FROM 13/09/2007 - 90 UNITS METER READING 509 UNITS
TO 21 DEC 2008 ( 15 MONTHS) OR
AVERAGE 6 UNITS – 8 UNITS 120 UNIT
PER MONTH
RADING FROM 21 DEC 2008 TO 22 UNITS METER READING 22 UNITS
18 FEB 2009
TOTAL UNIT CONSUMED SHOULD BE UNIT 90 + UNIT 22 = UNIT 112 or MAXIMUM 142 UNITS WHERAS YOU ARE CHARGING 410 UNIT AS CONSUPTION, WHICH IS WRONG.
YOU ARE REQUESTED TO RECHECK THE CALCULATION O[censored]NIT CONSUMED AND ISSUE A FRESH BILL WITH CORRECT UNIT CONSUMED.
I WOULD LIKE TO INFORM YOU THAT RS. 400/- WAS ALREAD PAID ON ADHOC BASIS, FOR WHICH ADJUSTMENT WAS REFLECTED IN BILL..
I REQUESTED YOUR OFFICE TO ISSUE FRESH BILL LAST TIME BUT ON YOUR REQUEST WE DEPOSITED AMOUNT AS SUGGESTED BY YOU BUT NOW AGAIN THE AMOUNT IS SHOWN IN ARREAR. YOU ARE REQUESTED TO UNDERSTAND AND DO THE NEEDFULL CORRECTION IN BILL ENABLE ME TO DEPOSIT SAME BY CASH INORDER TO SAVE LATE CHARGES PAYMENT.
THANKING YOU,
LALITA / JAGMOHAN
10/52, BACK PORTION
THIRD FLOOR
SUBHASH NAGAR, NEW DELHI – 1100027
PS: I HAVE BEEN CHARGED 410 UNIT CONSUMPTION INSTAED OF 112 UNIT CONSUMPTION JUST DUE TO CALCULATION ERROR AND NOT ABLE TO RECTEFY BILL . ASSURANCE RECEIVED LAST TIME BUT NOW AGAIN THE OUTSTANDING IS REFLECTED FOR WATER NEVER CONSUMED.