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Delhi Jal Board Complaints & Reviews

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Updated: Mar 15, 2026

Complaints 5217

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517

Unresolved

4700

So far, so good. Delhi Jal Board is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Delhi Jal Board will keep up the work and continue to help more customers with their concerns even better 🤝

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Delhi Jal Board reviews & complaints(5217)

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Address: Tâ€‘40, Private Colony, Shri Niwas Puri, New Delhi â€“ 110065

Dear Sir/Madam,
My water meter has been stolen from my premises. Please register my complaint and arrange for a replacement.
- KNO No.: [protected]
- Address: T‑40, Private Colony, Shri Niwas Puri, New Delhi – 110065
Kindly take necessary action at the earliest.
Thank you,
Om Prakash Rai...

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Address: B-248/A (New No B946) New Ashok Nagar, New Delhi 110096

Sewer at my location has been choked and overflowing due to which washroom is also overflowing....

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Address: 1/2686, First Floor, Gali No.5, Ramnagar, Loni Road, Shahdara, Delhi 110032

Dear DJB Customer Care,
I am writing to bring to your attention an issue regarding an incorrect meter and bill being generated under KNO: [protected] for several months. This meter is not related to me, and as confirmed, no such meter exists at my premises. Despite making several complaints to the meter readers, the issue remains unresolved.
Please note that my actual and valid KNO is [protected]. I request you to kindly investigate...

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Address: C3A/136A

Respected Sir,
I am a senior citizen of block C3A Janakpuri who is staying in very unhygienic condition due to chocked sever line just outside my house and despite complaints to DJB complaint No. DJB[protected] Dated11/12/2025 1029 hrs.is not being solved the area incharges kindly help us I will be highly grateful to you.

Kamal Kumar, C3A/136A Janakpuri New Delhi 110058 ([protected], [protected])...

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Address: Delhi Jal Board (HQ), Public Relations Office, Room No.306, 3rd Floor, Varunalaya Ph-II, Jhandewalan, Karol Bagh, New Delhi-110005

I am writing to report a serious issue of water contamination in our locality. For the past few days, the tap water supplied to our homes has a foul smell and a yellowish-brown color. Many residents have experienced health issues, including stomach infections and skin rashes, likely due to this contaminated water.

Despite regular payment of water bills, we are receiving unclean and unsafe water, which is not only unhygienic...

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Address: SULTANPURI

Delhi Jal Board,
OHT, Jalebi Chowk, Sultan Puri,
New Delhi - 110086
Ph. 25476298,
e-mail - [protected]@gmail.com
e-mail - [protected]@delhi.gov.in

Subject: Complaint Regarding Wrong Arrear Amount in Current Water Bill – KNO [protected]

Dear Sir/Madam,

I am writing to bring to your kind notice an error in my current water bill.

I, Hema Arya W/o...

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Water connection (K No. [protected])

I want to inform that Meter reader has not come to our premises & now we have received a bill dated 29-July 2025 amounting to Rs.9321/- for the period of 31-MAR-2024 to 16-JUN-2025 due for payment on 18 Aug 2025.

The consumption has been averaged and Reading/Meter status has been shown as MLOC (Meter locked). The status of Reading is shocking to me as out of 5 persons 3 persons...

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Address: Zonal Revenue Office Delhi Jal Board Kewal Park

They have corrupt officer who harasses people to get money out of them, especially the guy called akash saini, who manages majlis park area and his 2 subordinates too, who takes meter reading, they find unnecessary faults in meter reading, demands money, to rectify it, kindly take action against them . he don't have manners to talk and behave also, this type of people don't deserve to work in government department like that ....

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Respected Sir/Madam,

I am writing to lodge a complaint regarding the persistent issue of OTP not being generated through the DJB MSeva app. Despite multiple attempts over the past month, I have been unable to receive the OTP needed for authentication and registration of MSeva app.

Additionally, I have reached out to DJB’s customer care multiple times, but have not received any meaningful assistance or...

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Address: SAME AS ABOVE

Myself DHARAM PAL SINGH RAWAT, resident of H.no.247 kh no. 53, e-2 pradhan enclave burari village, new delhi - 110084. owner of my house. jal board k no. is [protected]. our water meter has been stolen by thieves . kindly lodge my fir complaint so that i can apply for a new water meter.
This complaint is for burari thana new delhi 84

DHARAMPAL SINGH RAWAT
[protected]...

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Since past 4days There is no water supply in the Okhla vihar area, tired of requesting for the tanker or making arrangements to correct the situation, but nobody is there to resolve the issues, no responsibility for the work, Kindly look into this matter seriously and do the needful....

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Delhi Jal Board - MLOC Status and water Bill Generated Water connection (K No. [protected]) Meter reader has not come to our premises & now we found a bill dated 22-march 2024 amounting to Rs.2310/- (for the period from 03-July-23 to 12th Jan 2024 with 20KL consumption) due for payment on... Water connection (K No. [protected]) Meter reader has not come to our premises & now we found a bill dated 21-March 2024 amounting to Rs.2310/- (for the...

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Address: E-Block 190b, Street no.07, Shastri park, Delhi 110053

Meter generated without taking reading with the status as MLOC but the meter is working totally fine and Bill amount is also generated Rs.642 (Bill no.[protected] Bill Date 31-JAN-2024.
Last meter reading was 417/OK nut now it came as / MLOC but as we can see in our meter it has the reading 432 at the time I am writing this message (05-FEB-2024). I am also attaching the photo of the meter with these message. Please take the needful...

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Sir, We have received an excessive water bill during the period of Pandemic, since then, we have raised the complaint different forum but no response was received. Again, in the month of November' 2023, the excessive water bill received. RTI also filed in this regard, we have not received positive response.
Even, we visited the office of Delhi Jal Board, Burari district, and as no person was entertained our complaint.
we request...

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Address: a-822 shastri nagar

I got my water bill from Delhi jal board and there meter status is showing as MLOC but no one has come to our premise to check the bill and my meter is not locked at premise.
Here is the details of my bill

Name(नाम): SH. MURARI PARSHAD Address(पता): A-822, SHASTRI NAGAR, Delhi, 110052
Mobile No. . (मोबाइल): [protected] Zone/Loc (केत / सथान): / Rajendra Nagar Area Code (एिरया...

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Address: J-78 UG-3 Dilshad Colony Delhi 110095

Dear Sir,

Following are my details on Delhi Jal board water bill -
Name(नाम): SH.WARINGTON DAVID
S/O G.DAVID
Address(पता): J-78/ UG-3, DILSHAD
COLONY SHAHDARA, Delhi
Mobile No. (मोबाइल): [protected]
Meter No, - M[protected]

My home is vacant since March 2023.
Why have you deliberately changed the status of meter as UNMT? There is no actual...

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Address: SPS HILL VIEW APPARTMENT VASANT VIHAR SOUTH WEST DELHI 57

मेरा नाम पर्दीप है, मेरी कंप्लेंट दिल्ली जल बोर्ड के डिपार्टमेंट से है! मैंने दिल्ली जल बोर्ड मे 2साल से कंट्रैक् बेस पर काम किया है!
मेरे ऑफिस का एड्रेस SPS Hill view appartment vasant vihar south...

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Both my previous and current month's bills indicate an incorrect status (MLOC) which does not align with the actual condition of my DJB meter. I have attached a photo of my DJB meter for your reference, affirming that its status is perfectly functional.

As of my latest meter reading, the recorded figure stands at (1176) only. However, the bill generated displays an erroneous amount. It is important to note that my water consumption...

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Hi
I am kapil, lives in wz-1390/12E, nangal raya extension, near bank of baroda, new delhi-110046, water supply is very dirty and smelly from last week in morning and evening time, kindly take action on it....

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Dear sir,

I am a resident of mahaveer enclave palam rz-i block . There is a Flat in my building, where i see twice everyday water is being wasted due to overflowing overhead tank. I contacted the Tenant and owner of the Flat to inform him about the issue of wastage of water, but still the problem persists...

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