Delhi Jal Board Customer Care
Delhi Jal Board
Customer satisfaction rating: 1%
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1598
COMPLAINTS

Delhi Jal Board Customer Care

Delhi Jal Board

Address
Varunalaya Ph-II, Jhandewalan, Karol Bagh
New Delhi
New Delhi District
Delhi
India - 110005

Customer Care Phone Numbers and Contacts

Phone:
Phone:
407
154

Fax:
Fax:
+91 11 2351 6261

Customer satisfaction rating
1%
Complaints
1598
Pending
0
Resolved
15
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Delhi Jal Board Customer Care related pictures (164)

Delhi Jal Board Complaints & Reviews

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Delhi Jal Board — Water shortage in block 12 West Patel Nagar

 Varun Bammi on Jan 19, 2017
Hi,
I am resident of 12/30 West Patel Nagar, New Delhi.
We are facing extensive water shortage problem. Now the problem is so much that we didn't get water from last 5 days. The same is situation with few houses around us as well. We are buying water from outside.
Request you attention at the earliest.
Regards,
Varun Bammi
phone: 9811334485...
Complaint comments  Read comments Complaint category Municipal Corporation

Delhi Jal Board — Regarding high amount of bill

 Sulekha Goswami on Jan 17, 2017
This is Subhash Chander Goswami. My present address is A-63 Anand Vihar, Uttam Nagar, New Delhi-59.My consumption of units are very low and comes under subsidy. even then the water bill comes of Rs 200.The K No of meter is-6348591000. and it coomes under nagloi water service.
Kindly pay attention towards it and resolve my issue.
I have compaint about it several times before also....
Complaint comments  Read comments Complaint category Unauthorized charges

Delhi Jal Board — Water consumption 1KL per day

 Manak Bisht on Jan 17, 2017
To complaint officer
Delhi Jal Board
Lajpat Nagar
New Delhi

I would like to complain regarding my excessive water bill. We are a family of three people and my house's area is 50 sq. yard only. How can then the daily water consumption be 1KL. I would also like to mention that we live on the third floor and therefore have to turn on the motor in order to get water. Our this month electricity bill which is just Rs. 420 clearly shows that such excessive water consumption by us is not possible.
This time I have duly paid the bill, please investigate the...
Complaint comments  Read comments Complaint category Government Organizations

Delhi Jal Board — Smelly, dirty water

 paaliaunty on Jan 17, 2017
Dirty and smelly water has become a perennial problem of Bali Nagar area. Once in a month or a couple, the water that flows in the pipelines is highly dirty and smelly. It is yellowish to brown in color and smells of dead animals and sewage. It is unfit for all purposes, and may also lead to diseases and skin ailments. Request the concerned authorities to take some action...
Complaint comments  Read comments Complaint category Municipal Corporation

Delhi Jal Board — Dirty water in shahdara

 arun78gupta on Jan 17, 2017
I am Arun Gupta. I m from Naveen Shahdara. In my flat building water is coming very dirty from motor. Please resolve this problem. Because this water is not for drinkable . My family become will ill after drink this water. We are facing this problem from one week. I was trying to do complain but was not possible to do. That's why I m doing this complain here. there very dirty water comes from direct motor tap....
Complaint comments  Read comments Complaint category Other

Delhi Jal Board — Problem facing water bill

 vipin bharti on Jan 16, 2017
Respected sir,

I resides at ".354-C, MANDAWALI FAZALPUR, ASHA RAM GALI NO - 3, DELHI My Kno is 8598810000.
From the last 2 months I am receiving excessive water bill. There are 5 members in my family and water consumption ia not so high . The meter reader is not taking the correct meter read and we are being charged for incorrect meter read.
kindly I Requested you to SOLVE THIS PROBLEM...

THANKING YOU
VIPIN BHARTI...
Complaint comments  Read comments Complaint category Electronics & Appliances

Delhi Jal Board — Incorrectly Bill Generated

 Ashutosh645 on Jan 15, 2017
Dear All,
Please resolve the Issue of water bill, which is incorrectly Generated, again and again in KNO- 7505629437. how is it possible if govt. of Delhi has Exempted 20k ltr of water in Months.Bill Generated without reading the meter also K.no not mentioned on Bill.
last time we have also paid 3872.70p in the months of 28th june16. afater that we are using water bell, I sure about there is no any extra water misuse in my place Everything's done under 10k ltr water in months.
So I Must humble request & I hope you that please resolve the issue as soon as possible.
Regards...
Complaint comments  Read comments Complaint category Utility Services

Delhi Jal Board — Intentionally sending incorrect bills.

 skk160955 on Jan 14, 2017
We husband and wife are staying at 565, Pocket-E, Mayur Vihar-II, New Delhi-110091 and therefore our water bill at above K.No. start coming to Rs.0. We also keep traveling nationally and internationally and therefore even lesser use of water. This fact could be proved from our passport. The then Meter reader approached us and told your bill is coming 0 and in response we told him probably we are consuming less water then the threshold limit. It appears that the intention of the meter reader was doubtful and next month a bill with very high reading with one digit higher in hundredth digit brought...
Complaint comments  Read comments [2]Complaint category Government Organizations

Delhi Jal Board — Discrepancy in Bill

 cragarwal on Jan 13, 2017
Name : S C Bose
K No. 628210000
Bill Id 626826921678
Address:- U-13, 352 MIG Flat, Prasad Nagar, Delhi,
Jurisdiction:- Rajendra Nagar 122/A-5
Very much regret to point out that you are raising water bill with out taking the reading of the meter. The earlier payable amount up to July-16 was in negative but now it is accumulated huge amount with in 3-4 months. It seems that either the meter is faulty & not giving correct reading or bill raised without reading. We are only three members in family & the consumption beyond the threshold free limit is very unlikely....
Complaint comments  Read comments [1]Complaint category Municipal Corporation

Delhi Jal Board — Flow of dirty water from seaver more then 10 days

 amar dev on Jan 12, 2017
-I am sick of DJB
-more then 3 complaints no action
-where is the DJB staff
-living and breathing in a ###### atmosphere
-difficult to cook and eat food
-honorable JE not picking my phone
-assuranment is giving that tomorow we will do something
whome should i apporach
is any body kind in DJB who will listen
For God sake please do something
thanks...
Complaint comments  Read comments [1]Complaint category Municipal Corporation

Delhi Jal Board — Water problem for every 4 days in a week

 Srujana K on Jan 9, 2017
Im a resident of old rajender nagar new delhi house no : 27/4.since from past 1 week we are facing the water problem.lodged many complaints but no response from authorities.we are facing the problem from past 2 years.everytime jal board says pipe repairing works going on.they were saying the same.4 days we are not getting water for every 2 weeks.kindly resolve the issue...
Complaint comments  Read comments [1]Complaint category Utility Services

Delhi Jal Board — Wrong bill of. 3916.

 pawan kumar lal das on Jan 7, 2017
Kno no.7162811000.actually no water supply in pipe since 2012.now in aap govt.provide new system. Free of 20 k liters water.i ve not got benefit due to no supply of water. But bill generated 1200
0 rs.i ve complaints many times. Then did less 4000.again i ve complaints many times then less 4000.again i ve complaints many times. But not giving response. While i ve no got supply of water since 22012.Why i ll pay 3916.?...
Complaint comments  Read comments [1]Complaint category Unauthorized charges

Delhi Jal Board — Blockage in sewer line

 amar dev on Jan 6, 2017
Complaint on2nd january customer care says its pendingon 5th jan iput my complaint on grievancecell (no-2017949)but still pending it is more then 5 days our locality is living and breathibng in a polluited atmosphire with our small kids requesting and giving somany reminders DJb is least bother even their did not came toserve thelocality
ONLY GOD MAY HELP US...
Complaint comments  Read comments Complaint category Other

Delhi Jal Board — Dirty and smelly water in Subhash Nagar block 1

 Kajal Rajput on Jan 3, 2017
I am a resident of Subhash Nagar block 1 and till last month everyone here is facing the problem of dirty and smelly water., which is not fit for any kind of work. It seems it has not been treated properly before the supply. It is unhygienic which may lead to a lot of diseases. Kindly look into the matter as a lot of time has passed.

Kajal Rani...
Complaint comments  Read comments Complaint category Government Organizations

Delhi Jal Board — Payment of rs 15272 on 11.5.2015 vide cash receipt no.393553162780 not deducted in the bill dt 23.9.16 (k. no 3935531000)

 Kailash Vigg on Jan 3, 2017
Please refer to my letter dated 14.10.16 submitted personally to your office in gk -5.10 / a-zo duly receipted & stamped on 14.10.16. No reply has been given to me so far. On top of that, i get reminders directing me to pay rs 17187 vide bill dated 23.9.16 without giving adjustment / credit for rs 15272 already paid in cash on 11.5.2015 against bill dated 29.4.2015.
So please go through the arrears of rs 15238 as mentioned in your bill dated 23.9.16 & adjust the amount of rs 15272 already paid in cash on 11.5.15...
Complaint comments  Read comments Complaint category Municipal Corporation

Delhi Jal Board — Leakage of pipeline at j4/79a khirki extn.

 Vimal Singh Rana on Jan 3, 2017
Sir, i regret to bring to your notice that the new pipeline installed by d. j. b staff while changing the old water connection is leaking at j4/79a khirki ext. i would like to mention here that the way the new connections are being made by your staff is wrong. somewhere in the middle which has resulted in this leakage and wastage of of the water everywhere. i would therefore request you to remedy the situation urgently. thanking you.. your faithfully.. swami pranavanand..#9891479914...
Complaint comments  Read comments Complaint category Other

Delhi Jal Board — Bill without reading

 Paani on Jan 2, 2017
Dear,
My name is Rahul & I stay at Uttam Nagar, my K No. is 40911651000
My current bill is showing 15, 462 rs., here i stay alone & as per govt. law 666 ltr. water free for a day.how is it possible my bill would be 15K+.
My water tank capicity is only 500 ltr. & also i finish this water in 2 days.

Please support.

Thanks
Rahul Khare
9289221161...
Complaint comments  Read comments Complaint category Work at Home, Part Time Jobs

Delhi Jal Board — Faulty meter and extremely high bill

 Poonam1510 on Jan 2, 2017
This regarding my high water bill and faulty meter. I'm a senior citizen and my high water bill is accumulating every month. Inspite of complaining 100 times but nobody is bother to solve this. My meter is showing correct reading and DJB is putting guessed reading every month. I'm not liable to pay the bill which I haven't consumed.
Kindly solve this matter at earliest....
Complaint comments  Read comments [1]Complaint category Municipal Corporation

Delhi Jal Board — Low water pressure

 Ijeet on Jan 1, 2017
I made a complaint on 24 Dec vide Ref No. 201612240749 on 1916 and was assured corrective action within 48 hrs. On 27 Dec i got sms the matter is under process and will be resolved by 3rd Jan 2017. Again received msg on 30th Dec that issue has been resolved. I am shocked to read the msg, since no one has contacted us/visited our place and problem stands intact. It reflects that entire process is carried in deptt files i.e registration of complaint and its disposal. Practically nothing is done and complaints reported to be resolved. Matter require thorough enquiry and immediate action for resolve...
Complaint comments  Read comments [1]Complaint category Government Organizations

Delhi Jal Board — Excess water bill problem

 shahnawaz vickey on Jan 1, 2017
Respected sir,
This is regarding my water bill with k.No.2457741000. I am a renter since Oct 2015 to till now and have not got any water bill till now . But now i am getting messages of more than Rs. 64000 i.e., showing bill of approximately Rs 4000 to Rs 5000 per month which is not possible in my case as for two persons we draw water through motor in 750 litre tank in a day and also we sometimes don't require it everyday .
I want the proper solution for this problem as soon as possible because i need to change the flat and have to pay all my bills. And i don't think i have to pay...
Complaint comments  Read comments Complaint category Government Organizations

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