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Delhi Jal Board Complaints & Reviews

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Updated: Mar 15, 2026
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Delhi Jal Board reviews & complaints(5217)

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S
Satish199025
Mar 15, 2026
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Dear Sir/Madam, My water meter has been stolen from my premises. Please register my complaint and arrange for a replacement. - KNO

Address: T‑40, Private Colony, Shri Niwas Puri, New Delhi – 110065

Dear Sir/Madam,
My water meter has been stolen from my premises. Please register my complaint and arrange for a replacement.
- KNO No.: [protected]
- Address: T‑40, Private Colony, Shri Niwas Puri, New Delhi – 110065
Kindly take necessary action at the earliest.
Thank you,
Om Prakash Rai...
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R
Ramhans1962
from New Delhi, Delhi
Dec 29, 2025
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Sewer Choked and overflowing

Address: B-248/A (New No B946) New Ashok Nagar, New Delhi 110096

Sewer at my location has been choked and overflowing due to which washroom is also overflowing....
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P
Praveenattree
from Delhi, Delhi
Dec 29, 2025
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Request to Remove Incorrect Meter/Bill KNO: 8527833891

Address: 1/2686, First Floor, Gali No.5, Ramnagar, Loni Road, Shahdara, Delhi 110032

Dear DJB Customer Care,
I am writing to bring to your attention an issue regarding an incorrect meter and bill being generated under KNO: [protected] for several months. This meter is not related to me, and as confirmed, no such meter exists at my premises. Despite making several complaints to the meter readers, the issue remains unresolved.
Please note that my actual and valid KNO is [protected]. I request you to kindly investigate...
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K
kamal & Beena
Dec 22, 2025
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Sewer Line Chocked

Address: C3A/136A

Respected Sir,
I am a senior citizen of block C3A Janakpuri who is staying in very unhygienic condition due to chocked sever line just outside my house and despite complaints to DJB complaint No. DJB[protected] Dated11/12/2025 1029 hrs.is not being solved the area incharges kindly help us I will be highly grateful to you.

Kamal Kumar, C3A/136A Janakpuri New Delhi 110058 ([protected], [protected])...
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J
Jashan22
from Delhi, Delhi
Sep 4, 2025
Sep 4, 2025
This thread was updated on Sep 4, 2025
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severe water contamination in our area

Address: Delhi Jal Board (HQ), Public Relations Office, Room No.306, 3rd Floor, Varunalaya Ph-II, Jhandewalan, Karol Bagh, New Delhi-110005

I am writing to report a serious issue of water contamination in our locality. For the past few days, the tap water supplied to our homes has a foul smell and a yellowish-brown color. Many residents have experienced health issues, including stomach infections and skin rashes, likely due to this contaminated water.

Despite regular payment of water bills, we are receiving unclean and unsafe water, which is not only unhygienic...
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H
Hema6778
from Delhi, Delhi
Sep 3, 2025
Sep 18, 2025
This thread was updated on Sep 18, 2025
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complaint regarding wrong arrear amount in current water bill kno 6778160000

Address: SULTANPURI

Delhi Jal Board,
OHT, Jalebi Chowk, Sultan Puri,
New Delhi - 110086
Ph. 25476298,
e-mail - [protected]@gmail.com
e-mail - [protected]@delhi.gov.in

Subject: Complaint Regarding Wrong Arrear Amount in Current Water Bill – KNO [protected]

Dear Sir/Madam,

I am writing to bring to your kind notice an error in my current water bill.

I, Hema Arya W/o...
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C
C_rvi
from New Delhi, Delhi
Jul 30, 2025
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Wrong meter reading DJB - Rajendra Nagar

Water connection (K No. [protected])

I want to inform that Meter reader has not come to our premises & now we have received a bill dated 29-July 2025 amounting to Rs.9321/- for the period of 31-MAR-2024 to 16-JUN-2025 due for payment on 18 Aug 2025.

The consumption has been averaged and Reading/Meter status has been shown as MLOC (Meter locked). The status of Reading is shocking to me as out of 5 persons 3 persons...
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R
Rohit15
May 25, 2025
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Corrupt officer

Address: Zonal Revenue Office Delhi Jal Board Kewal Park

They have corrupt officer who harasses people to get money out of them, especially the guy called akash saini, who manages majlis park area and his 2 subordinates too, who takes meter reading, they find unnecessary faults in meter reading, demands money, to rectify it, kindly take action against them . he don't have manners to talk and behave also, this type of people don't deserve to work in government department like that ....
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A
aparna_sethuraman
May 21, 2025
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Incorrect bill not fixed

There was an incorrect meter reading entered for DJB in May 2021. Due to this, a 74330 bill was generated. I filed multiple complaints and even went ahead and paid Rs. 74330 in September. But the next bill was based on average and was again for Rs. 80000. Despite multiple complaints the bills continue to be marked on average and the latest bill is 211800 due to recurring late fees. 7 complaints have been filed online and 2 visits made to...
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N
Narinder Malik123
from Mumbai, Maharashtra
May 3, 2025
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To,
The executive engineer
Delhi jal board
Dr. Mukherji nagar, delhi

Dear sir,
Your kind attention is drawn to the following for your kind perusal and necessary action.

In continuation of my complaint on 17th Aug 2019 (ID: 2426103).

Initially we were told that pay the amount then it would be corrected so we paid around 13000 rupees in february 2019. After the meter checking, it was found that there was problem with the meter but bill hasnt been adjusted. After the meter correction the meter is running around 5 times slower. But they havent replaced the meter. Current outstanding is 53000. We are senior citizen and can't pay this inflated bill. There is no satisfactory response from the delhi jal board office as they just say that you have to pay bill. They very well agree that bill is unjustified but they say they can't do anything about it. Please get this corrected.

I will earnestly request you to please take an appropriate decision after this plea.

With due regards
Sincerely yours
Sushma Malik
Delhi Jal Board customer support has been notified about the posted complaint.
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    M
    Mr. A. Sood
    from Delhi, Delhi
    Apr 11, 2025
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    Address: C-1162 Jahangir Puri Delhi 110033

    हमारी गली मे रोज सीवर पानी भर जाता है जिसकी वजह से घर से बाहर निकालना मुस्किल हो जाता है गली से आने जाने वालों को भी बहुत परेशानी होती है । रुके हुए पानी मे बहुत बदबू आती है ओर उस पानी मे मच्छर भी पैदा हो गए है जिसकी वजह से लोगों को बहुत दिक्कत हो रही है । काफी समय से सीवर की लाइन बंद है जिसे गली वालों का रहना बदहाल हो गया है कृपया कर के हमारी इस समस्या का समाधान करे आपकी अति कृपया होगी ।
    सी-1162 जहांगीर पुरी दिल्ली 110033
    विकास [protected]
    +1 videos
    Delhi Jal Board customer support has been notified about the posted complaint.
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      H
      Home231
      from New Delhi, Delhi
      Apr 7, 2025
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      Address: JG-3 Vikaspuri

      Respected Sir/Madam

      I, Arvinder Singh Bhatia, resident of JG-3 231/C, Vikaspuri, New Delhi- 110018, want to register an FIR for my water meter theft.

      This morning, 07 April 2025, at 6 am I found out that someone had broken the gate of my water meter cabinet and stolen the meter. There is no water supply now.

      Kindly register an FIR and take appropriate actions to resolve this issue so that I do not have to face any penalty from Delhi Jal Board.

      I have attached the photos of the broken door and missing meter from the space.

      The meter details are as follows:
      Name: Gurbachan Singh.
      KNo. : [protected]
      Phone no. : [protected]

      Thank you in anticpation.
      Delhi Jal Board customer support has been notified about the posted complaint.
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        G
        garrysngh4
        from New Delhi, Delhi
        Mar 11, 2025
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        Complaint regarding otp generation issue and lack of support

        Respected Sir/Madam,

        I am writing to lodge a complaint regarding the persistent issue of OTP not being generated through the DJB MSeva app. Despite multiple attempts over the past month, I have been unable to receive the OTP needed for authentication and registration of MSeva app.

        Additionally, I have reached out to DJB’s customer care multiple times, but have not received any meaningful assistance or...
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        A
        ayanluap
        from Delhi, Delhi
        Jan 31, 2025
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        Address: E-Block, 190b, Street no.07, Shastri Park

        Meter Bill generated for KNO. [protected] without taking reading with the status as MLOC but the meter is working totally fine and Bill amount is also generated Rs.35 (Bill no.[protected] Bill Date 02-January-2025.
        Last meter reading was 516/OK but now it came as 516/NUW but as we can see in our meter it has the reading 536 at the time I am writing this message (31-January-2025). I am also attaching the photo of the meter with this message. Please take the needful action The bill payment date was 20-JAN-2025. Thank you
        Delhi Jal Board customer support has been notified about the posted complaint.
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          D
          devisingh gogawat
          Jan 27, 2025
          Jan 27, 2025
          This thread was updated on Jan 27, 2025
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          Address: J-679 JAHANGIRPURI, DELHI - 110 033
          Website: n a.

          श्रीमान जी,
          कुछ समझ नहीं आ रहा है की काया हो रहा है गर्मियों में एक महीने तक एक बूंद पानी नहीं आया
          उसके बाद पूरे दिसंबर महीने में में एक बून्द पानी नहीं आया अब पिछले दो दिनों से फिर पानी नहीं आ रहा है
          हमारे जहांगीर पूरी के जे ब्लॉक के माकन नंबर ६४० से ७१५ तक पानी फिर बंद KAR DIYA गया KAY KARE KAYA NAHI कुछ समाज नहीं आ रहा कोई मदद करने वाला भी नहीं है बूढ़े आदमी है कहाँ से पानी लाये
          मगर दिल्ली जल बोर्ड परेशान पैर परेशान कर रहा है

          देवी सिंह
          जे - 679 जहांगीरपुरी
          दिल्ली - 110033
          मोबाइल [protected]
          Delhi Jal Board customer support has been notified about the posted complaint.
          Jan 27, 2025
          Updated by devisingh gogawat           श्रीमान जी,
          कुछ समझ नहीं आ रहा है की काया हो रहा है गर्मियों में एक महीने तक एक बूंद पानी नहीं आया
          फिर ZERO VALUE का बिल १२५१३०/= का बना कर भेज दिया, उसके बाद पूरे दिसंबर महीने में
          में एक बून्द पानी नहीं आया अब पिछले दो दिनों से फिर पानी नहीं आ रहा है

          कुछ समाज नहीं आ रहा है आखिर यह क्या हो रहा है

          हमारे जहांगीर पूरी के जे ब्लॉक के माकन नंबर ६४० से ७१५ तक पानी फिर बंद गया काया करे काया नहीं
          कुछ समाज नहीं आ रहा कोई मदद करने वाला भी नहीं है बूढ़े आदमी है कहाँ से पानी लाये

          मगर दिल्ली जल बोर्ड परेशान पैर परेशान कर रहा है
          जीरो पानी का बिल ११ महीने के बाद ठीक किया गया तो में ही जनता हूँ जल बोर्ड ने मेरा कितना उत्पीड़न किया था
          मने बहुत सब्र किया है

          देवी सिंह
          जे - 679 जहांगीरपुरी
          दिल्ली - 110033
          मोबाइल [protected]
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            S
            Somesh Gaur
            Jan 26, 2025
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            From yesterday till now, there has been no water supply in our locality (Najafgarh Delhi 110043
            Kindly look into it
            Delhi Jal Board customer support has been notified about the posted complaint.
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              D
              dharampal73291
              from Delhi, Delhi
              Jan 25, 2025
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              Water meter has been stolen by thief

              Address: SAME AS ABOVE

              Myself DHARAM PAL SINGH RAWAT, resident of H.no.247 kh no. 53, e-2 pradhan enclave burari village, new delhi - 110084. owner of my house. jal board k no. is [protected]. our water meter has been stolen by thieves . kindly lodge my fir complaint so that i can apply for a new water meter.
              This complaint is for burari thana new delhi 84

              DHARAMPAL SINGH RAWAT
              [protected]...
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              V
              [email protected]
              Dec 17, 2024
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              Address: G 15 A Mansarover Garden

              I want to register FIR regarding the stolen water meter no. M[protected] at G- 15 A, second floor mansarover Garden, New Delhi - 110015 as on 17th Dec 2024
              Delhi Jal Board customer support has been notified about the posted complaint.
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                P
                pm12@
                from Shahdara, Delhi
                Aug 24, 2024
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                Address: . 1-9421 (1510-A) ( P N0-61) top floor WEST ROHTASH NAGAR DELHI-32

                Myself pawan mongia, resident of flat no.[protected]A) ( P N0-61) top floor WEST ROHTASH NAGAR DELHI-32 . k no. is [protected], our water meter has been stolen by thieves at night . kindly lodge my fir complaint so that i can apply for a new water meter.
                This complaint is for shahdara police station east delhi

                pawan mongia
                [protected]
                Delhi Jal Board customer support has been notified about the posted complaint.
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                  D
                  devi singh gogawat
                  from Jahangir Puri, Delhi - 110033, Delhi
                  Aug 5, 2024
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                  Address: J-679 JAHANGIRPURI DELHI-110 033

                  K No [protected]

                  Dear Sir
                  I very sorry to write that I have sent about 10 no’s of emails to various authorities for correction of my water bill but no any reply received nor correct my Water bill till date

                  Before 6 months I got my water bill from on dated 17November 23 for the period from 27 August to 17 November2023 From unit 0 to unit 1860 for Rs 125130 this bill is wrong
                  The Bill should be from unit 1814 to unit 1860 and amount should be zero

                  Devi Singh
                  J 679 Jahangir Puri
                  Delhi 110 033
                  Contact No [protected]
                  Delhi Jal Board customer support has been notified about the posted complaint.
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