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Delhi Jal Board Complaints & Reviews

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Updated: Sep 4, 2025
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Delhi Jal Board reviews & complaints(5207)

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J
Jashan22
from Delhi, Delhi
Sep 4, 2025
Sep 4, 2025
This thread was updated on Sep 4, 2025
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severe water contamination in our area

Address: Delhi Jal Board (HQ), Public Relations Office, Room No.306, 3rd Floor, Varunalaya Ph-II, Jhandewalan, Karol Bagh, New Delhi-110005

I am writing to report a serious issue of water contamination in our locality. For the past few days, the tap water supplied to our homes has a foul smell and a yellowish-brown color. Many residents have experienced health issues, including stomach infections and skin rashes, likely due to this contaminated water.

Despite regular payment of water bills, we are receiving unclean and unsafe water, which is not only unhygienic...
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H
Hema6778
from Delhi, Delhi
Sep 3, 2025
Sep 18, 2025
This thread was updated on Sep 18, 2025
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complaint regarding wrong arrear amount in current water bill kno 6778160000

Address: SULTANPURI

Delhi Jal Board,
OHT, Jalebi Chowk, Sultan Puri,
New Delhi - 110086
Ph. 25476298,
e-mail - [protected]@gmail.com
e-mail - [protected]@delhi.gov.in

Subject: Complaint Regarding Wrong Arrear Amount in Current Water Bill – KNO [protected]

Dear Sir/Madam,

I am writing to bring to your kind notice an error in my current water bill.

I, Hema Arya W/o...
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C
C_rvi
from New Delhi, Delhi
Jul 30, 2025
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Wrong meter reading DJB - Rajendra Nagar

Water connection (K No. [protected])

I want to inform that Meter reader has not come to our premises & now we have received a bill dated 29-July 2025 amounting to Rs.9321/- for the period of 31-MAR-2024 to 16-JUN-2025 due for payment on 18 Aug 2025.

The consumption has been averaged and Reading/Meter status has been shown as MLOC (Meter locked). The status of Reading is shocking to me as out of 5 persons 3 persons...
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R
Rohit15
May 25, 2025
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Corrupt officer

Address: Zonal Revenue Office Delhi Jal Board Kewal Park

They have corrupt officer who harasses people to get money out of them, especially the guy called akash saini, who manages majlis park area and his 2 subordinates too, who takes meter reading, they find unnecessary faults in meter reading, demands money, to rectify it, kindly take action against them . he don't have manners to talk and behave also, this type of people don't deserve to work in government department like that ....
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G
garrysngh4
from New Delhi, Delhi
Mar 11, 2025
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Complaint regarding otp generation issue and lack of support

Respected Sir/Madam,

I am writing to lodge a complaint regarding the persistent issue of OTP not being generated through the DJB MSeva app. Despite multiple attempts over the past month, I have been unable to receive the OTP needed for authentication and registration of MSeva app.

Additionally, I have reached out to DJB’s customer care multiple times, but have not received any meaningful assistance or...
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D
devisingh gogawat
Jan 27, 2025
Jan 27, 2025
This thread was updated on Jan 27, 2025
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Address: J-679 JAHANGIRPURI, DELHI - 110 033
Website: n a.

श्रीमान जी,
कुछ समझ नहीं आ रहा है की काया हो रहा है गर्मियों में एक महीने तक एक बूंद पानी नहीं आया
उसके बाद पूरे दिसंबर महीने में में एक बून्द पानी नहीं आया अब पिछले दो दिनों से फिर पानी नहीं आ रहा है
हमारे जहांगीर पूरी के जे ब्लॉक के माकन नंबर ६४० से ७१५ तक पानी फिर बंद KAR DIYA गया KAY KARE KAYA NAHI कुछ समाज नहीं आ रहा कोई मदद करने वाला भी नहीं है बूढ़े आदमी है कहाँ से पानी लाये
मगर दिल्ली जल बोर्ड परेशान पैर परेशान कर रहा है

देवी सिंह
जे - 679 जहांगीरपुरी
दिल्ली - 110033
मोबाइल [protected]
Delhi Jal Board customer support has been notified about the posted complaint.
Jan 27, 2025
Updated by devisingh gogawat
श्रीमान जी,
कुछ समझ नहीं आ रहा है की काया हो रहा है गर्मियों में एक महीने तक एक बूंद पानी नहीं आया
फिर ZERO VALUE का बिल १२५१३०/= का बना कर भेज दिया, उसके बाद पूरे दिसंबर महीने में
में एक बून्द पानी नहीं आया अब पिछले दो दिनों से फिर पानी नहीं आ रहा है

कुछ समाज नहीं आ रहा है आखिर यह क्या हो रहा है

हमारे जहांगीर पूरी के जे ब्लॉक के माकन नंबर ६४० से ७१५ तक पानी फिर बंद गया काया करे काया नहीं
कुछ समाज नहीं आ रहा कोई मदद करने वाला भी नहीं है बूढ़े आदमी है कहाँ से पानी लाये

मगर दिल्ली जल बोर्ड परेशान पैर परेशान कर रहा है
जीरो पानी का बिल ११ महीने के बाद ठीक किया गया तो में ही जनता हूँ जल बोर्ड ने मेरा कितना उत्पीड़न किया था
मने बहुत सब्र किया है

देवी सिंह
जे - 679 जहांगीरपुरी
दिल्ली - 110033
मोबाइल [protected]
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    S
    Somesh Gaur
    Jan 26, 2025
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    From yesterday till now, there has been no water supply in our locality (Najafgarh Delhi 110043
    Kindly look into it
    Delhi Jal Board customer support has been notified about the posted complaint.
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      D
      dharampal73291
      from Delhi, Delhi
      Jan 25, 2025
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      Water meter has been stolen by thief

      Address: SAME AS ABOVE

      Myself DHARAM PAL SINGH RAWAT, resident of H.no.247 kh no. 53, e-2 pradhan enclave burari village, new delhi - 110084. owner of my house. jal board k no. is [protected]. our water meter has been stolen by thieves . kindly lodge my fir complaint so that i can apply for a new water meter.
      This complaint is for burari thana new delhi 84

      DHARAMPAL SINGH RAWAT
      [protected]...
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      Address: G 15 A Mansarover Garden

      I want to register FIR regarding the stolen water meter no. M[protected] at G- 15 A, second floor mansarover Garden, New Delhi - 110015 as on 17th Dec 2024...
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      P
      pm12@
      from Shahdara, Delhi
      Aug 24, 2024
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      Address: . 1-9421 (1510-A) ( P N0-61) top floor WEST ROHTASH NAGAR DELHI-32

      Myself pawan mongia, resident of flat no.[protected]A) ( P N0-61) top floor WEST ROHTASH NAGAR DELHI-32 . k no. is [protected], our water meter has been stolen by thieves at night . kindly lodge my fir complaint so that i can apply for a new water meter.
      This complaint is for shahdara police station east delhi

      pawan mongia
      [protected]
      Delhi Jal Board customer support has been notified about the posted complaint.
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        D
        devi singh gogawat
        from Jahangir Puri, Delhi - 110033, Delhi
        Aug 5, 2024
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        Address: J-679 JAHANGIRPURI DELHI-110 033

        K No [protected]

        Dear Sir
        I very sorry to write that I have sent about 10 no’s of emails to various authorities for correction of my water bill but no any reply received nor correct my Water bill till date

        Before 6 months I got my water bill from on dated 17November 23 for the period from 27 August to 17 November2023 From unit 0 to unit 1860 for Rs 125130 this bill is wrong
        The Bill should be from unit 1814 to unit 1860 and amount should be zero

        Devi Singh
        J 679 Jahangir Puri
        Delhi 110 033
        Contact No [protected]
        +1 photos
        Delhi Jal Board customer support has been notified about the posted complaint.
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          K
          Kashvi.g
          Jul 26, 2024
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          Address: E-1 sector 16 near vedi properlies

          Respected sir/mam
          This is Kashvi Goyal this side I would request to say that there has been water issue in my area since past few days the water supplied is smelly (giving sewer smell) and dirty as its very unhygienic
          Because of it there are many problems faced by people
          I request you to check in this matter and solve it as soon as possible
          I will be grateful to you
          Thanking you
          Regards
          Kashvi a concerned citizen
          E-1 block sector 16 near vedi properties
          Delhi Jal Board customer support has been notified about the posted complaint.
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            R
            R-Mak
            Jul 16, 2024
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            Address: W 26 Greater Kailash 1 New Delhi 110048

            Dear Sir
            I have received the above water bill of Rs 18010 for my residence at W 26 Greater Kailash 1 (1st floor). I am amazed at this large bill amount since I don’t live there permanently and visit Delhi only every couple of months.
            I am sure there is a mistake in this billing and would request an urgent review of the meter reading so that this is corrected and a fresh corrected bill re-issued.
            Please acknowledge receipt of this letter and the actions requested above.
            Yours faithfully

            Rakesh Makhija
            Delhi Jal Board customer support has been notified about the posted complaint.
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              S
              shah1914
              from Delhi, Delhi
              Jun 26, 2024
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              Address: 3632, Main Chawri Bazar, Delhi - 110 006.

              No Water Since Last 4 Days
              Delhi Jal Board customer support has been notified about the posted complaint.
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                D
                Dr ritesh
                Jun 23, 2024
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                Sir
                We are resident of dwarka Sector 19 ambrahi main road b block B205
                Aprantly every where in our colony water supply is less compare to before but in our lane there is no water from. Last 5 days
                Please look after this and take a serious action towards this matter of water
                Regards
                Dr Ritesh gupta
                [protected]
                Delhi Jal Board customer support has been notified about the posted complaint.
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                  P
                  prav@08
                  from delhi, Delhi
                  Jun 19, 2024
                  Jun 19, 2024
                  This thread was updated on Jun 19, 2024
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                  महोदय कृपया हमारी गली के महीनो से अधूरे पड़े सीवर पाइप लाइन और गली बनने के काम को जल्द से जल्द ख़तम करने की कृपा करे। तीन महीने से हमारी गली टूटी हुई है, पैदल चलना भी दुष्भार है। पुराणी पाइप लाइन आपके द्वारा तोड़े जाने से गन्दा पानी मकानों के सामने भर गया है। ओ -8, बुध विहार के सामने आप खुद आकर देखे।

                  पहले लगाई सभी कंप्लेंट जूनियर इंजीनियर साहब के पास अटकी पड़ी है। वो कहते है चुनाव के बाद काम होगा, क्यों ?

                  धन्यवाद । कारवाही के बाद कृपया फोटो अपलोड करे।

                  लोकेशन : ओ - पी ब्लॉक (नाले वाली साइड, 10 फूटा छोटी गली ), बुध विहार फेज 1, दिल्ली 110086

                  प्रवीण कुमार
                  Delhi Jal Board customer support has been notified about the posted complaint.
                  Jun 19, 2024
                  Updated by prav@08
                  no action even after 2 months. citizens are made to live in unhygenic conditions
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                    S
                    sandeep_singh034
                    from Delhi, Delhi
                    Jun 12, 2024
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                    I am a resident of Swami Shradhanand Park Bhalaswa dairy Block-EE Gali no 13
                    Details of the Issue:

                    Observation: The water coming from taps is black in color.
                    Potential Hazards: This could indicate contamination or the presence of harmful substances.
                    Impact: This situation impacts daily activities, hygiene, and the overall safety of the workplace.

                    i hope the concern authorities will into the matter and do the needfull.
                    Delhi Jal Board customer support has been notified about the posted complaint.
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                      N
                      Nikhil.26
                      from New Delhi, Delhi
                      Jun 7, 2024
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                      Address: House No 162, Second Floor, Pocket 7, Sector 1A, Dwarka, New Delhi

                      This is to bring your kind attention towards an inflated bill being sent to us. We got the allotment in 2006 since then nobody is living there. There is no Water Meter and Electricity Meter. And still we are billed for approximately INR 1, 85, 000 .
                      Without an electric meter or water meter, how can the bill be of 1, 85, 000.

                      Requesting a door visit and correctness of this inflated bill.
                      +9 photos
                      +1 videos
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                        K
                        Kul_yoo
                        from Delhi, Delhi
                        May 26, 2024
                        May 26, 2024
                        This thread was updated on May 26, 2024
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                        Address: 572 -L,(Ist Floor) BANK COLONY, DEVLI VILLAGE, KHANDPUR, NEW DELHI - 110062

                        Dear Sir/Madam,

                        I would like to draw your attention to the fact that we have been facing a severe shortage of water supply for many years. Many elections have come and gone, but for the past 20 years, there has been an ongoing water supply outage. The situation has become more critical in the past 10 years. Once a month, after filing a complaint, we receive a water tanker, but only at the mercy of the driver and the booking team. We have not seen water from the tap in many years. In the summer, the situation becomes even worse.

                        It is Govt. duty if they could not deliver the water via tap then they must arrange the tanker supply, without water we even can't bath on daily basis, so can imaging what would be the drinking water situation.

                        We request please look into this matter on priority and help us to supply 2 water tankers in a week.
                        Delhi Jal Board customer support has been notified about the posted complaint.
                        May 26, 2024
                        Updated by Kul_yoo
                        Delhi Jal Board — Urgent Complaint: No Water Supply in Bank Colony Deoli
                        K
                        Kul_yoo
                        from Delhi, Delhi
                        May 26, 2024
                        Mark as Resolved

                        Address: 572 -L, (Ist Floor) BANK COLONY, DEVLI VILLAGE, KHANDPUR, NEW DELHI - 110062

                        Dear Sir/Madam,

                        I would like to draw your attention to the fact that we have been facing a severe shortage of water supply for many years. Many elections have come and gone, but for the past 20 years, there has been an ongoing water supply outage. The situation has become more critical in the past 10 years. Once a month, after filing a complaint, we receive a water tanker, but only at the mercy of the driver and the booking team. We have not seen water from the tap in many years. In the summer, the situation becomes even worse.

                        It is Govt. duty if they could not deliver the water via tap then they must arrange the tanker supply, without water we even can't bath on daily basis, so can imaging what would be the drinking water situation.

                        We request please look into this matter on priority and help us to supply 2 water tankers in a week.
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                          I
                          Iram Rao
                          from New Delhi, Delhi
                          May 23, 2024
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                          No water in Okhla vihar area,Jamia nagar new delhi

                          Since past 4days There is no water supply in the Okhla vihar area, tired of requesting for the tanker or making arrangements to correct the situation, but nobody is there to resolve the issues, no responsibility for the work, Kindly look into this matter seriously and do the needful....
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