Delhi Jal Board Customer Care
Delhi Jal Board
Customer satisfaction rating: 1%
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2117
COMPLAINTS

Delhi Jal Board Customer Care

Delhi Jal Board

Address
Varunalaya Ph-II, Jhandewalan, Karol Bagh
New Delhi
New Delhi District
Delhi
India - 110005

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
915
down
303

Fax:
Fax:
+91 11 2351 6261  

Customer satisfaction rating
1%
Complaints
2117
Pending
0
Resolved
22
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Delhi Jal Board related photos (229)

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Delhi Jal Board Complaints & Reviews

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Delhi Jal Board — to give rebate on bill

 Manveerchahalfilms chahal on Jan 18, 2018
My delhi jal board connection
Name shri balveer singh
Add 177, padam nagar, delhi 110007
Zone/mr code : cz2/ 149/metered
Area code: a-9/partake nagar
Old win : 7250-s/2
New kno: [protected]
Meter no 66580

I request to delhi jal board to please remove the panelty amount from our bill as we are financially not well.
I promise to delhi jal board that i will pay the rest of the amount excluding panelty as early as possible
I several time go to nearby delhi jal board office but don't get any help from them.
Today...
Complaint comments  Read comments Complaint category Government Organizations

Delhi Jal Board — not collect meter reading and meter reading bill sent

 Umed Bisht on Jan 18, 2018
Your's kakrola mode zone officer in not collect meter reading from my house. Other 5 meter reading he was collect dated 13th jan 2018.
And my meter is working condition but he was give me unmeter bill rs 883.
How can i pay just my current reading from sept is 0077 to 110 is till dated 13th jan 2018.
Pls advoice him correct my bill. I will pay for this money you give me correct it.
Your's
[protected]...
Complaint comments  Read comments Complaint category House, Apartment Rental

Delhi Jal Board — delay of work

 ab_kcb on Jan 18, 2018
Hello,

We are resident of chirag dilli (South delhi). There is problem in the region which is still taking too much time to get resolved. Problem in water pipeline/sewage line (Not identified yet) has lead to huge hole in one of the road in the residential are (Road near prachin shiv mandir/sheetla mata mandir). The hole is big and is hampering day to day commuting and is dangerous as kids and old people reside in the adjoining areas and the delay may increase the risk even more. The djb authority has not assigned any expert to look into the matter and labor is working without any...
Complaint comments  Read comments [1]Complaint category Government Organizations

Delhi Jal Board — heavy leakage from underground water supply line

 Cherry330 on Jan 16, 2018
We have a heavy leakage of water from supply line for quite some time. I had lodged a complaint with djb on 1916 on 05 jan 18 but did not get any response, i have repeated my complaint another three times with the latest being yesterday. My registered mobile number is [protected]. I have always received assurance from the customer care center that the complaint would be attended to in 12 hrs but despite 11 days having lapsed no corrective action has been taken nor have i received any call from any staff from djb seeking information about the leakage. The amount of water lost daily is very significant...
Complaint comments  Read comments Complaint category Municipal Corporation

Delhi Jal Board — illegal usage of server

 Chahat Kumari on Jan 15, 2018
Hi, the severs in my area are not operational. My neighbour has taken illegal connection in the sever which is causing overflow of dirty water in the whole street. The condition in my street is horrible, we are not able to live due to the bad smell spreading around.
We have callee Jal Board for the same many times but no action is taken.
Please look into the matter and take necessary actions.

Regards,
Surjeet Singh
[protected]...
Complaint comments  Read comments Complaint category Neighbours

Delhi Jal Board — overcharging of water bills with no usage of water

 Lajwanti mehta on Jan 15, 2018
Complaint for meter no k [protected] in name of rattan lal.
I m a super senior occupant of house no j8/107 upper ground floor rajouri garden new delhi.
Being 88 years old i m not in a position to live alone in this house. My house is locked for last 4_5years.& there is no usage of water
But to my extreme harassment i m receiving water bills of higher amount without using any water
As per delhi govts claims for providing free water upto 20000 ltrs
I request u look into the matter seriously...
Complaint comments  Read comments Complaint category Other

Delhi Jal Board — overflow and blockage of sewer

 aakash rathor on Jan 15, 2018
I am a resident of 1051/69, deva ram park, tri nagar delhi - 110035.
The main sewer line near my house gets blocked regularly. So many complaints have been registered in the complaint register at the junior engineer's office complaint register located in ashok vihar.
But, i feel really sad to say that no necessary action has been taken by responsible authorities.
It is very shameful for the jal board sewage dept.
So, i would kindly request the responsible authorities to take necessary actions as early as possible. I shall be really grateful to u....
Complaint comments  Read comments [1]Complaint category Government Organizations

Delhi Jal Board — wrong/excess water bill

 SUSHILA DHAWAN on Jan 14, 2018
I sushila dhawan r/o o-57 malkaganj delhi 110007 having k no [protected] received water bill from 24/10/2017 to 29/12/2017 rs. 1916 last date 15/01/2018. Which is wrong too much excess. We are only 3 persons living in home a d water consumption in very low due to touring job of my son.
You can check my water bill for last 2 years which will clearly show my consumtion and bill amount will show that this time water bill which you have given is wroing.
I request you to take up the matter on sos basis and get it rectified and give me correct water bill and extend my date of depositing...
Complaint comments  Read comments [2]Complaint category Washing Machines

Delhi Jal Board — sewage lines in markets in cr park

 Rana Samaddar on Jan 13, 2018
The sewer lines in markets in chittaranjan park, particularly market no.1, have not been laid properly, they are connected to the rainwater drainage pipes as a result the market is floating on waste water and the drains are over flowing creating unsanitary and unclean environment and the shopkeeper are facing great difficulties as customers. You are requested to look into the matter and find some solution to the problem at the earliest.

Thank you
Cr park residents and residents...
Complaint comments  Read comments [1]Complaint category Utility Services

Delhi Jal Board — no water supply/ short water supply

 Shubham Mukherjee on Jan 13, 2018
Sir,
I am shubham mukherjee, residing at (18/93c, street no-2, east moti bagh, sarai rohilla, delhi -110007... Near sarai rohilla police station). We are facing a problem of very short water supply since last couple of weeks, the supply time is also not compatible (For last 3 days water comes only near by 4 am, its a big problem for us who are residing in this area) now we are facing a lot of problem because of shortage of water.
I am lodging this complaint on behalf of every individual of this locality (Sarai rohilla) who are facing the same.

I request you to look...
Complaint comments  Read comments Complaint category Municipal Corporation

Delhi Jal Board — drainage of sewer last 20 days

 9873874214 on Jan 12, 2018
Sir namaskar i am jatin aggarwal from 32/9 ashok nagar tilak nagar new delhi.110018 i am inspire you and want to be a part of swatch bharat india and i want to aware about the some problem which are going in to our block some drainage of sewer last 20 days we make a complaint to our councillor is bitto ji from aap and mla jarnail singh from aap and mcd area inspector meena ji and jal board officer sudhir sherawat ji but they didn't take action and they all are making a excuses. This environment not good for health i am sending u some pic and pls take action against of them.
Thanking you
Complaint comments  Read comments [1]Complaint category Other

Delhi Jal Board — complaint regarding dirty and smelly water coming in your area chauhan bangar.

 ilma ansari on Jan 11, 2018
To, Date: 11/01/2018
Indian Consumer forum
Sir/mam,
Subject: Complaint regarding dirty and smelly water coming in our area.
I Raza Ahmed s/o Habib Ur Rehman resident of C-228/14A, street no 10, Chauhan Bangar, New Seelampur, Delhi-110053. Dirty and smelly water is coming in the area of this address C-98/3, FF, KH no 174, Main Road Brahampuri, (Back side street of Dharamshala) Chauhan Bangar, Delhi. I did complaint via email on 31 December 2017 regarding this problem to superintendent engineer of Delhi Jal Board and chief engineer of Delhi Jal Board on these email addresses...
Complaint comments  Read comments [1]Complaint category Government Organizations

Delhi Jal Board — meter stolen - 1429 outram lines

 puneetahlawat on Jan 10, 2018
Dear sir,

This is to inform you that my water meter has been stolen on 20/06/2017. My connection no. Is new kno: [protected]. It was installed on the ground floor. My address is 1429, outram line, delhi, 110009
So it is requested to put a new meter as soon as possible. Please put a complain no in my mobile no. :[protected]

Name - mohinder singh...
Complaint comments  Read comments [1]Complaint category Government Organizations

Delhi Jal Board — dirty black coloured water supply

 mgdrg on Jan 8, 2018
I am resident of f 66-67, jeevan park, pankha road, uttam nagar, new delhi - 110059. There is very dirty almost black colour having very bad smell water is coming through corporation's / jal board water supply. My neighbours are getting good supply of water. Request you to please arrange to resolve the problem by checking the pipe line. I have run the water almost morning and evening to check if the supply is just because of some filth or kachra blocked in pipe line but of no use. Flow of supply is quiet good but dirty water comes always....
Complaint comments  Read comments [3]Complaint category Utility Services

Delhi Jal Board — wrong inflated bill kno: 5447751000- bill no - 544771360436

 verma.13 on Jan 8, 2018
I am resident of wz-75 groud floor, we are 2 in family and never consumes more than 20 unit.
I received bill of 2000 rs and meter reading shows mloc. However meter is place outside of house along with other resident's meter. Other floor residents of my building never faces this type of issue.

I had same issue last year and replace meter and get it rectified by visiting jal board office but this is happening again.

Please resolve...
Complaint comments  Read comments [1]Complaint category Government Organizations

Delhi Jal Board — polluted water supply

 madhur Kohli on Jan 6, 2018
Respected sir/madam

I am one of the resident of shivaji park which comes under the punjabi bagh west area. Our area is suffering from highly dirty and smelly water from past week which is not even suitable for washing and cleaning purpose, no one can even think of drinking it. It smells like it comes from some dead bodies. Please help us in this matter since it becoming a serious issue and already made some persons hospitalised.
We hope that our government will take some strict action in this matter so that we can proudly say that we are delhities....
Complaint comments  Read comments [2]Complaint category Municipal Corporation

Delhi Jal Board — bill not delivered

 Mnit.naresh on Jan 6, 2018
Hi concerns,
I am residing at pocket k sarita vihar flats inside gate no. 2 since more than a year.

Fir my surprise i observed that bills are regularly generated but not being delivered to us. I usually receive bill once in a six months. Because of it i ended up with heavy penalty for which i was even not aware or responsible. This is happening with my neighbours too.

Just to avoid this i made advance payment and started checking bill online.

For everyone surprise, bill is generated on 28th dec but not delivered to us till now.. Why???
...
Complaint comments  Read comments Complaint category Utility Services

Delhi Jal Board — sewer are full

 chetan1106 on Jan 3, 2018
Dear sir/madam
I am sushil aggarwal from palam colony -110045, my address is wz-66a, gali no.-8a, palam colony new delhi -110045
I kindly requested herewith tthat our street sewer are full last 2 weeks. I complaint many time but no one comes for solving the problem.

Kindly sir do as well as soon possible

Thanking you

Sushil aggarwal
[protected]...
Complaint comments  Read comments [2]Complaint category Other

Delhi Jal Board — no drinking water supply line in area

 Sachin_son04 on Jan 2, 2018
Dear concern team,

We are experiencing a big issue regarding water in my area. I am not blaming anyone. But its a problem and has to have a solution urgently else this need to esclated to higher authority.

This belongs to z-block new roshanpura extn. Paprawat road najafgarh new delhi -110043
There is no water line avaliable in my area and we have to use ground water for drinking which is not good for health and everybody suffering.

We did tried for new water connection but it was got refused by saying "water line is not availiable within the range...
Complaint comments  Read comments Complaint category Government Organizations

Delhi Jal Board — wrong/inflated water bill against kno no. 6102650537& kno no. 9814332035

 suvam94 on Jan 2, 2018
Wrong billing has been done against above mentioned kno no for the month fm sep2017 to nov 2017. My average consumption is 15 to 20 unit per month whereas for a/m period reading has been noted as 92 &61units respectively. I have given written complain at kakrola ffice on 21 dec 2017 but no action has been initiated as yet. Request ur interventions at the earliest to resolve my problem....
Complaint comments  Read comments [1]Complaint category Unauthorized charges

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