Delhi Jal Board Customer Care
Delhi Jal Board
Customer satisfaction rating: 1%
Submit a Complaint
2265
COMPLAINTS

Delhi Jal Board Customer Care

Delhi Jal Board

Address
Varunalaya Ph-II, Jhandewalan, Karol Bagh
New Delhi
New Delhi District
Delhi
India - 110005

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
1069
down
337

Fax:
Fax:
+91 11 2351 6261  

Customer satisfaction rating
1%
Complaints
2265
Pending
0
Resolved
23
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Delhi Jal Board related photos (251)

Delhi Jal Board Complaints & Reviews

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Delhi Jal Board — sewer blockage in a 1 extn

 Khyati 07 on Apr 20, 2018
We are facing this problem from around a 2 month, our nearest all sewers is blocked due to which water level has been rising in our commode. Now the situation is so bad sewer in front of my house is sewer blocked and overflowing. There is a very foul and bad smell all around, hence mosquitoes developed in the area, and gutters of surrounding house have been chocked and completely blocked. We are already launched complaint but nobody attend the compliant in your side, so please we are again request to your department please this is very serious problem so please resolve the our problems. Please arrange...
Complaint comments  Read comments Complaint category Education

Delhi Jal Board — ganda pani

 Jaskirat Singh Khandpur on Apr 19, 2018
Respected sir/madam

I am one of the resident of gagan vihar which comes under the jagat puri. Our area is suffering from highly dirty and smelly water from past one week which is not even suitable for washing and cleaning purpose, no one can even think of drinking it. It smells like it comes from some dead bodies. Please help us in this matter since it becoming a serious issue and already made some persons hospitalised.
We hope that our government will take some strict action in this matter so that we can proudly say that we are delhities

Yours truely,
Jaskirat...
Complaint comments  Read comments Complaint category Municipal Corporation

Delhi Jal Board — dirty and smelling water supply

 sunischay kumar on Apr 19, 2018
We are residing at kh. No.782, mandir wali gali, near parmanand nursing hostel, opp. Canara bank, kamal vihar, burari, delhi-1100084. Dirty and smelling water has been supplying in our area more than 15 days. I have registered my complain no.[protected] dated 30/3/18 vide my k. No.[protected] in name of sunischay kumar.
Also i have reminded two times on customer help line.
I again lodged my complain that from last two days (17/4/18 and 18/4/18) again the supply of water is dirty and smelly. Whereas, i received a message on 19/4/18 at 5 am. That complain has been resolved (Remark -...
Complaint comments  Read comments Complaint category Other

Delhi Jal Board — delay regarding new connection

 Akash2807 on Apr 18, 2018
Hello sir,

I have applied for a new water connection on 29th dec 2017 at kakrola mod office of djb. But even after 4 months the status is showing that the file is pending for 'field inspection'. Can you please help in resolving the matter as i have tried to follow up multiple times in the office but not getting satisfactory response.

Thanks
Akash gupta
[protected]
Flat a2, rzf-1/115, mahavir enclave-1, new delhi-45...
Complaint comments  Read comments Complaint category Government Organizations

Delhi Jal Board — quality of water supply in mahavir enclave area

 R. K. Das on Apr 16, 2018
Last few months it is observed that water supplying by djb in the above area is having very bad smell. Suspect that sewer water is fed through the pipe line. Very little days residents get good quality water. It is a matter of shame that after 70 years of independence govt cannot supply clean / good quality water to the residents/citizens. Request concern authority to look into the problem being regularly faced by the residents and ensure that only good quality water is supplied....
Complaint comments  Read comments [1]Complaint category Nature & Environment

Delhi Jal Board — getting very dirty and smelly water since 1 month in jeewan park

 Sanjay202 on Apr 16, 2018
Since past 1 month, we are getting very dirty and smelly contaminated water in d-2 block, jeewan park (D-2/80 to d-2/ 02). Many people have fallen sick also. We are not able to use the water even for bathing as it's very smelly. The water is so dirty its almost black in colour. We are facing a lot of problem because of this. Please look into this matter as soon as possible....
Complaint comments  Read comments Complaint category Municipal Corporation

Delhi Jal Board — water supply not done

 vishalvicky on Apr 16, 2018
I am a resident of g-4/116, 2nd floor, sector-16, rohini, delhi-110085, new delhi for last few days we are not getting water on regular basis. We have watch out for water for whole day whether it is night or morning or evening. It is not feasible for anybody to go and check the water for all the time. Beside this there is no fixed time when we will get the water.
So, it is humble request to you, if it not possible for you to provide water for 24 hours then at least three / four hours of continuous supply of water so that we can fulfill our basic needs.

Treat the mail as most...
Complaint comments  Read comments Complaint category Food

Delhi Jal Board — water connection to property no. 27b & 28b kh. no. 563 sultanpur colony

 Robindra on Apr 15, 2018
I own the Property No. 27B & 28B, Kh. No.563, Sultanpur Colony, Sultanpur Village, New Delhi. For this property I applied for a water connection in 2016 as per yellowish green receipt with Consumer No. 13403, Diary No. 403 dated 10.03.2016. But I have still not got water connection, though as per rules a water connection is reqd. to be given in 45 days.

Now since the Sonia Vihar Water Supply line has come to the lane on which my property is situated, almost all houses on this lane have got water connections from the Sonia Vihar line. To the best of my knowledge some of these houses...
Complaint comments  Read comments Complaint category Other

Delhi Jal Board — water bill without meter reading

 1to 100 on Apr 14, 2018
I lodged a two complaint in 1916. My complain no. [protected] and [protected] dated on 24/03/2018 due to "i have received a bill but without meter reading.
I am surprise without my or my family concern department has been closed the case and send two sms as below mentioned:
1)" your concern with reference id [protected] for the kno. [protected] has been closed dated "02/04/2018
2)" your concern with reference id [protected] for the kno. [protected] has been closed dated " 02/04/2018.
How it is possible i don't know. Who is responsible?
Again i request you kindly arrange...
Complaint comments  Read comments Complaint category Other

Delhi Jal Board — i am complaining about frequent sewer blockage because of damage to sewer

 sanjeev k sharma on Apr 12, 2018
Plz note i live in b -20 katwaria sarai lig dda flats phase - 1 new delhi -110016, this is to inform you that our sewer line is getting blocked frequently & sewer is damaged too, i had talk with junior engineer, he informed me we r lacking in funds, kindly look into the matter & get the line changed as it is 40 years old sewer. Very frequent blockade of sewer results in mixing with drinking water & is a health hazard. Plz oblidge before break out of serious illness in the area. Regards...
Complaint comments  Read comments Complaint category Municipal Corporation

Delhi Jal Board — receiving contaminated water

 akmanju62 on Apr 11, 2018
I lodged a complaint on 1916 a few days back ref no [protected] regarding dirty and smelly water but no action of any kind taken by authorities. the quality of drinking water is just like sewer water directly coming to our taps .
address
Ashok nagar north east delhi RWA
D 730/35,
gali no. 12
Ashok nagar Delhi-110093
ANIL KUMAR SAXENA phone no [protected]...
Complaint comments  Read comments [1]Complaint category Government Organizations

Delhi Jal Board — newly installed meters have not been upgraded in your system

 AshishSharma04 on Apr 11, 2018
The zro
Delhi jal board
Paschim vihar delhi

Sub:- application for the system up gradation of the newly installed meters

Respected sir/madam
With all due respect i would like to draw your kind attention towards the non-up gradation of the newly installed meters in our locality gh-14/paschim vihar.
Delhi jal board officials have installed the new meters in our locality gh-14/paschim vihar, on[protected].
Despite being the meters we are getting the bills without any meter reading.
We would like to request your kind self to...
Complaint comments  Read comments Complaint category Municipal Corporation

Delhi Jal Board — delhi jal board water supply issue at govind puri street no 4

 uppal shalu on Apr 11, 2018
There is no water supply in govind puri street no 4. Only 15 minute water supply is available in morning 4:15. After that there is no water supply from djb. Residents are facing difficulty without water. This is happening every year in summer. I don't understand what the delhi government is doing in this matter. Everytime if we call to customer care they asked to visit nearby djb office or talk to je or someone. Finally there is no solution from last 4 year and people are fedup here. Pls provide some solution for the same....
Complaint comments  Read comments Complaint category Other

Delhi Jal Board — water problem in our area water is not coming from last two week

 Sandy@18 on Apr 9, 2018
I am resident of d-5, main market shakarpur, east |delhi-110092, and dirty water is being supplied in "shakarpur" - east delhi. Water is so dirty that you would not like to take bath. It has foul smell. People are forced to buy ro water purifiers which is not required for delhi. Maintenace cost of such purifiers is also too much which people have to bear when "dirty water" is supplied by "delhi jal board (Djb)" in "shakarpur" (East delhi).

I request djb to inspect and supply good quality hygienic water for residents of shakarpur (East delhi)....
Complaint comments  Read comments [1]Complaint category Education

Delhi Jal Board — no supply of water since 5 years

 Itz Maah Life on Apr 7, 2018
Hello
Dear sir/mam
I am resident of sector 2 Rohini. We have facing problem of water supply in our area, since 2007 it seems to 10 years we are facing same problem. We registered compliant regarding this many times but we didn't get satisfied from delhi jal board's service. Nobody had taken any of action to resolve our problem. We tried to contact sector 3 water supply office but they didn't resolve our problem and always avoid by giving stupid excuse. By chance water supply starts, water which came from tap was very dirty and yellowish in color. Now there is no water. It's very difficult...
Complaint comments  Read comments [1]Complaint category Other

Delhi Jal Board — interrupted water supply

 drnav217 on Apr 6, 2018
I have a medical dental center in majlis park adarsh nagar, from last 3 months very irrgular water supply even no water supply from last 20 days. Due to this my medical center suffer bcoz no proper cleaning and sterlization done. I have complain twice on 1916.. Got complain number but no response till date. My connection is commercial, and i am paying even more for no water i got. Pathetic service. Feels helpless....
Complaint comments  Read comments [2]Complaint category Dental Services

Delhi Jal Board — sewage water in ram nagar, tilak nagar

 Rakesh1471 on Apr 6, 2018
Ram nagar area in tilak nagar is getting sewaged water for the last 15 days. The water we are getting is black and smells of sewage. The water line was dug up twice but no solution could be found. After that repeated requests have not yielded any results. Kindly look into the matter as early as possible as there is no source of getting drinking water....
Complaint comments  Read comments [3]Complaint category Education

Delhi Jal Board — dirty black water

 akumbhat on Apr 6, 2018
I am a resident of rajgarh colony gali no.1 satsang marg, delhi. I am experiencing smelly black water from past two week which is not even suitable for washing and cleaning purpose, no one can even think of drinking it.

It smells like it comes from some dead bodies. Please help us in this matter since it becoming a serious issue. I have already complained about it in edmc website but doesn't think any reply would ever come....
Complaint comments  Read comments Complaint category Municipal Corporation

Delhi Jal Board — water supply is not coming

 san5883 on Apr 5, 2018
I sandeep kumar is resident of f-217a mangal bazar laxminagar delhi-92. Water supply is not coming since 9 o'clock in morning. Yesterday we have faced the same problem. It is very difficult for us as there is no water since morning. It is usual to face water problem in this area sometime dirty water with bad smell sometime shortage of water supply. I have complained several time but there is no solution provided pls look into the matter urgently as without water in this hot summer season it is difficult to survive....
Complaint comments  Read comments Complaint category Tax Services

Delhi Jal Board — contaminated water supplied by delhi jal board in west punjabi bagh, new delhi

 vik stein on Apr 5, 2018
It is shameful to state the situation of water supply in one of the most affluent pockets of delhi (West punjabi bagh) where the water supply from delhi jal board has been contaminated with adulterants and smells of sewage water for last 3 weeks.
Even the water purifiers can filter this water and daily chores for our kids have become a big problem as we need to use mineral water for all the activities from brushing in the morning to washing utensils.

Cant believe that we are running digital india campaigns on one hand and on the other we cant ensure clean drinking water to...
Complaint comments  Read comments [1]Complaint category Municipal Corporation

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