Delhi Jal Board Customer Care
Delhi Jal Board
Customer satisfaction rating: 1%
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COMPLAINTS

Delhi Jal Board Customer Care

Delhi Jal Board

Address
Varunalaya Ph-II, Jhandewalan, Karol Bagh
New Delhi
New Delhi District
Delhi
India - 110005

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
1484
down
424

Fax:
Fax:
+91 11 2351 6261  

Customer satisfaction rating
1%
Complaints
2527
Pending
0
Resolved
30
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Delhi Jal Board Complaints & Reviews

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Delhi Jal Board — without taking reading of meter bill sending

 Vijaydubey18 on Dec 9, 2018
Respected sir,
This is for your kind attention that i have received sms regarding my water bill of rs 14655, i am surprises to see that every month bill is sending without taking reading of meter. I am a middle calls and here i am rented, how can i pay this amount. I am mentally disturb due to this. I am mentally disturb because of bills, kindly do the needful.

My k no is [protected]...
Complaint comments  Read comments Complaint category Unauthorized charges

Delhi Jal Board — dirty water less with less quantity

 Jatin_88 on Dec 8, 2018
I am a resident of 8/117 block 8, iind flr, geeta colony delhi 110031, its been more than 2 weeks we have been problems of dirty water with sand particles in it, there is lots of sand coming with water due to that people's motor pumps have stopped working, for that we had to get it repaired or repalced and we had a lot of money for that and thats not the only problem, moreover as per govt guidelines water is supposed to be supplied 6 am to 8 am and in the evening 7 pm to 8 pm but there is no water supply in the evening due to that we are facing lots of problems, kindly take some steps towards it...
Complaint comments  Read comments Complaint category Municipal Corporation

Delhi Jal Board — sewage blocked and its water going in drink waterline of my house

 Manohar Lal Khurana on Dec 6, 2018
Sir, after every few months this problem is coming, sewage of lajpat nagar part-1 d-block gets blocked and it’s water mixes with drinking water and coming in my house. The water is so bad that i wash hands and i cannot stand the smell of my hands after that.

Drinking is far away, my family is getting ill and i am afraid that no action is being done.. Whom and how to complaint kindly tell...
Complaint comments  Read comments [1]Complaint category Other

Delhi Jal Board — smelly water - supply

 davinderh4 on Dec 5, 2018
Water has a bad smell and taste. We r not able to use this water for cooking and drinking purpose.. Sir we face lot of difficulty and if this condition of water continues this leads many health problems.. I hope u will understand and do the needful and supply the clean water for use.

Thanks & regards
Davinder
House no 2702, iind floor,
Street no13, ranjeet nagar,
Near metro pillar no 208
New delhi -110008
M: [protected]...
Complaint comments  Read comments [1]Complaint category Other

Delhi Jal Board — delhi jal board water pipeline leakage - regarding.

 S.K.Agarwal on Dec 5, 2018
One djb water pipe line in front of government flats at press lane t point connecting with ddu marg and beneath plus minus hording board is severely leaking results in heavy water logging in front of flats, slagging of silt and mud water creating unwarrantable condition. Quick action is requested to immediate stop of leakage. Concerned ze (W) and je (W) city zone have been duly informed, but the action is awaited....
Complaint comments  Read comments [1]Complaint category Other

Delhi Jal Board — billing rectification for vacant premises

 anish jain on Dec 4, 2018
Respected sir/madam,
Most respectfully i anish jain s/o late sh. Devender kumar jain r/o house no 98-99 dariba kalan chandni chowk delhi-110006 want to state as under:-

1. I had given a letter / application on dated 25.01.18 vide dairy no 301.

2. My bill was generated due date[protected] of an amount of rupees 818.00 due date[protected] after all adjustment. Vide bill no[protected].in this bill last reading was 274 and next reading was 275 on 19 april 2018 meter o. K.

3. My bill was generated on dated[protected] due date[protected] of an amount...
Complaint comments  Read comments Complaint category Municipal Corporation

Delhi Jal Board — grossly inflated bill, for 22 day-period, at rs 1.50 lakh - payable by 07 dec

 hscc on Dec 4, 2018
Bill dt 20th nov, 2018, for k. No [protected], installed at l-11, kailash colony-110048. (Sziii)
Last month, i got a bill dt 20th sept which included consolidated arrear amount of rs 2730/- despite payment of all the previous bills well within the stipulated time-frame. A representation was made; consequently, i got a call from a djb rep to provide proof the payment made. Since the call was from mobile, i sent sreenshot of payment made through paytm.

I was expecting adjustment of consolidated arrear amount in the next bill (Dt 20th nov). Instead, the bill was a shocker - notice...
Complaint comments  Read comments Complaint category Utility Services

Delhi Jal Board — stinking and drainage water being supplied by mcd

 poojawalia on Dec 4, 2018
Hi,
Since last one month we have been supplied with stinking and black water directly coming from some drainage line in our water pipelines, we have complained to the department end number of times, technician came twice but not able to help.
Please someone raise our complaint to correct department so that we can get clean water which delhi jal board claims and brags of on their site. This is second time in this year, last also we suffered two months in a row in june and filed many complaints this is a regular thing now. We are being billed on water meters but not been provided the...
Complaint comments  Read comments [1]Complaint category Municipal Corporation

Delhi Jal Board — sewer line is blocked and overflow

 Vee Pee on Dec 4, 2018
Dear sir / madam in our street the sewer line is blocked and overflow has been started in the morning near electricity piller no j234 (Center part of street) we are facing lot of trouble with this every day their unhealthy water spreading on the road which is very unhealthy for our health and its not possible to pass through the road. Please send your team for solution's

Thanks

Vinod pandey
Rz 1123 street no 14/6
Sadh naar palam colony new delhi

Vndpandey73@gmail.com

[protected]

Cc : cm delhi office...
Complaint comments  Read comments Complaint category Neighbours

Delhi Jal Board — meter reader

 manuj kapoor on Dec 4, 2018
It is to inform that meter reader of new delhi-110009 (Mukherjee nagar), they were not checked meter reading of manual meters & they generated huge amount of bill & mention stop.. But our meter is running properly & also after asking them the reason they just demand for bribe, they ask to give money & they will reduce the amount of bill in system also.. Djb service is too bad, even there site is not working properly... Readers have no fear while asking for money from consumer.
Even we ask to install amr meters where not installed but athority refuse to install it...
I know there is...
Complaint comments  Read comments Complaint category Municipal Corporation

Delhi Jal Board — water meter has been stolen day before yesterday dated 29 nov 2018

 rohit7410 on Dec 1, 2018
Dear sir,

This is to inform you that my water meter has been stolen yesterday dated 29 nov 2018. My meter no. 4954. It was installed on the ground floor and my flat is on 1st floor. Request you to install a new meter as soon as possible inside my flat on 1st floor to avoid from being stolen again. My address – wz-140 ff, left side krishna puri, delhi.

Below are the details of the meter
Consumer category – cat1
Zone/mr code: - wz1/412metered
Area code – a-14/janak puri
Old wcn – j-74977
New kno:- [protected]

Regards,...
Complaint comments  Read comments [2]Complaint category Other

Delhi Jal Board — sewer repair

 Aasharam kumar on Nov 30, 2018
Hello
Rishabh here from new delhi.
Sir
We are having trouble with sewer blockage near by devender house in
Bhanger mohalla madan pur khadar sarita vihar new delhi-110076
We are having lots of trouble with this every day their unhealthy water all around the road which is very unhealthy for our health and its not possible to pass through the road i will very thank full to you if the problem is short out as soon as possible
Thanks
Rishabh
M. No-[protected]...
Complaint comments  Read comments [1]Complaint category Government Organizations

Delhi Jal Board — complaint for excess water bill

 nupursehra on Nov 30, 2018
To,
The zro (Ne)-1
Delhi jal board
Sector-6, rohini,
Delhi-110085

Sub:-water meter k. N:-[protected]

(My name is nupur sehra consumer of delhi jal board. My k. No:-[protected]
Kindly inform that meter reader never visited in our locality.
But delhi jal board authorities person send us via message that huge billing generated by average reading slap.
When 20000 thousand ltr. Water are free in one month. I request
Re-correction my billing as soon as. I remain grate-ful to u.

Nupur sehra
H. No....
Complaint comments  Read comments Complaint category Municipal Corporation

Delhi Jal Board — average bill in spite of proper meter working.

 Sangeeta hoque on Nov 30, 2018
Dear sir,

We have tried to complain various times over phone as per the number provided by djb on its website however no correction has been done so far.

I have been receiving bills on average basis whilst the meter for above k no. Is working properly (As on date reading is 91743). Total outstanding as of now is rs. 4756/- as i have been receiving mobile message for disconnection of the meter without any fault of us.

I therefore request you to kindly arrange to correct the bill and send the bill on actual consumption basis.

Best regards,...
Complaint comments  Read comments Complaint category Other

Delhi Jal Board — abnormally high water bill of rs 1.50 lakh, for a period of 22 days; bill dt 20-nov-2018; k.no. 728705100, installed at l-11, kailash colony, 110048.

 hscc on Nov 29, 2018
Ever since the meters were replaced by the DJB, the bills have shot up from less than Rs 500/- to thousands and to Rs 10-15, 000/-, hitherto unconceivable.

The current bill dt 20-Nov-2018 for 22 day period is high at Rs 1.50 lakh, payable by 07 Dec. This is so despite there being no water supply during the week 16th-22nd Oct when we had to resort to limited water supply through DJB .
The bill is inclusive of Rs 1189.59 as arrear amount. Incidentally, previous bill dt 20th Sept to had a consolidated arrear amount of Rs 2730/- which was paid, registering a complaint; this amount...
Complaint comments  Read comments Complaint category Utility Services

Delhi Jal Board — regarding new k.no.6784760000

 ASHISH Pramanik on Nov 29, 2018
Please note that your deptt. has issued a latest bill no.[protected] dt.28/9/18 for Rs.5567/- for the duration 31/7/18 to 28/9/18. The above mentioned approximate bill has been made with a remark "Premises Locked". I would like to inform you that I am presently not residing at the said premises. My actual current bill reading is 001476 till 27/11/18 (photo of current meter reading is attached along with). Kindly let me know the exact amount of bill which I have to pay. I shall be obliged.

With Regards,

(Ashish Kumar Pramanik)
Mobile No. : [protected]...
Complaint comments  Read comments Complaint category House, Apartment Rental

Delhi Jal Board — djb domestic water are used for illegal property construction at h. n. 8961/14-b, shidi puar, karol bagh, new delhi

 hwlohia on Nov 29, 2018
Complaint against (1.) durgesh (2.) anil alias (Bobby) (3.) sharmila (Wife of bobby) (4.) ashwani alias (Jolly) (5.) soni (Wife of jolly) for illegally construction of property, situtated at h. No. 8959/14-b, shidi pura, karol bagh new delhi – 110005. The above said all member making a new construction upto ground floor to fifth floor and they have only one source of water that is delhi jal board water connection and they used it oper the door frequently. All member together enchroachment out their house and illegal production and illegal possession....
Complaint comments  Read comments Complaint category Government Organizations

Delhi Jal Board — smelling water in our home daily

 Vipin1988 on Nov 29, 2018
Hi i stay in sant nagar burari delhi 110084 uttranchal enclave gali num 7 everyday people hasle with water smelling problem and those water comes our home these are smelling like garbage i complaint about many times in jal board burari branch but no one take any action against smelling water everyday this type of water comes our home and every people in this area has this same issue and people health not ok in this area this is very critical issue please solve this issue immediately
Vipin bisht
[protected]
House num 213
Sant nagar gali num 7. Uttranchal enclave...
Complaint comments  Read comments Complaint category Municipal Corporation

Delhi Jal Board — bill comes more than usage.

 AshutoshRana2505 on Nov 29, 2018
Hi my name is anita devi and i am living at rz-a-3a adarsh nagar jeewan park uttam nagar new delhi-59. My k no. Is [protected]. I have received much amount of bill from last 9 months without much usage. I saw my near by neighbours they didnot recieve that much amount of bill. Kindly look into this problem. I am very thankful to you for this act of kindness....
Complaint comments  Read comments Complaint category Utility Services

Delhi Jal Board — excessive water bill cat I

 bk anuj on Nov 28, 2018
Sir, for this kno. [protected], the last payment of rupees 1852 was paid on 6 august 2018. The next bill[protected] of bill date 20 nov 2018 is showing arrears of rupees 9186.52 and total bill amount is rupees 13200. The previous are also showing arears, even though we have made the full payment. Such mistake is occuring in last few bills and not being corrected. We approached the office in person twice without getting any solution. Pls look into the matter. And provide the corrected bill as soon as possible. Thanks...
Complaint comments  Read comments Complaint category Other

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smelly water - supply
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delhi jal board water pipeline leakage - regarding.
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Delhi Jal Board
stinking and drainage water being supplied by mcd
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Delhi Jal Board
water meter has been stolen day before yesterday dated 29 nov 2018

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