Delhi Jal Board Customer Care
Delhi Jal Board
Customer satisfaction rating: 2%
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Delhi Jal Board Customer Care

Delhi Jal Board

Varunalaya Ph-II, Jhandewalan, Karol Bagh
New Delhi
New Delhi District
India - 110005

Customer Care Phone Numbers and Contacts


+91 11 2351 6261  

Customer satisfaction rating
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Delhi Jal Board related photos (448)

Delhi Jal Board Complaints & Reviews

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Delhi Jal Board — foul smell in water supply in south extension

 ashish.gandhi on Sep 15, 2019
There is a horrible dirty Foul smell in the water supply for the past one week. The same is not fit for human consumption. We are unable to even bathe in this water . It seems that sewer water has mixed with DJB supply .Please get it checked immediately. The said problem is in the entire lane from C 1 to C 15 South Extension Part 2, New Delhi - 110049....
Complaint comments  Read comments Complaint category Government Organizations

Delhi Jal Board — non payment of water bills

 pool_82 on Sep 14, 2019
Dear Sir/Mam,
As our country is facing water crisis at a very big level so we all should use every drop of it judiciously. With reference to this, I want to draw the attention of the concerned authorities towards improper as well as illegal connections of water supply in my area.
In my area, my neighbor, Neeta Arora wife of Jitender Paul, Resident of F-46, 2nd Floor Sham Nagar, Delhi-110018 is using plenty of water without paying any single penny to Delhi Jal Board from last 7 years. Kindly look into this matter. She is not paying her bills from last 7 years. Here are number of illegal...
Complaint comments  Read comments Complaint category Government Organizations

Delhi Jal Board — dirty gutter water

 Sudhanshu Taneja on Sep 13, 2019
Hi i am living in rani bagh market and the water supply in our building is very smelly it contains small particles of bricks and it is of very dirty colour. We can't even wash clothes or take bath from it. Please resolve it quickly as it effects our daily life.
It is going from a month and one or another day water smell is same as of gutter water.
I hope this complaint will do it's job quickly and resolve my problem.
Complaint comments  Read comments Complaint category Municipal Corporation

Delhi Jal Board — sewers are blocked and have been merged with drinking water_nehru kutiya malka ganj delhi

 lokeshkr2008 on Sep 12, 2019
I am residing at 723, nehru kutiya, near ambedkar park, malka ganj, delhi-7 and would like to draw your kind attention towards the inconvenience is being faced by the residents of nehru kutiya malka ganj due to sewer blockage, which has merged into the pipeline of drinking water now and not being cleaned by the concern authorities.

We have been complaining since last months, along with my neighbours for resolution to our area’s djb/je office. They always said that “we have given the budget to mukherjee nagar office please go there we can’t do any thing” however, neither we...
Complaint comments  Read comments Complaint category Municipal Corporation

Delhi Jal Board — sewage left open

 Sublaxmi Gupta on Sep 12, 2019

The sewage near my home is left open. Yesterday a dog fell i to the sewage and died on d spot. The entire home area is stinking badly. I'm a mother of 2 children. My children play outside hence its very risky to keep the sewage open. Request you to help us and fix this problem asap. I have given many complaints to the local sewage person but no action been taken since 6 months....
Complaint comments  Read comments Complaint category Other

DJB — no water problems for us

 Raksha Risha on Sep 12, 2019
I live in palam colony gali no 41 sadh nagar-2. Half of the street not getting water for past 15 days almost. Builders having so many connections for single house like 20 tanks 20 motors they have for filling the water in one house and connection in half of the street level up partially simply it is a connection of power and money. Due to this we the people living inside half of the street suffers a lot. Please do something because we buy the water for drinking as well as for the domestic uses like bathing and toilets purpose. I hope you will do something on this matter.

Thank you...
Complaint comments  Read comments [1]Complaint category Government Organizations

Delhi Jal Board — regular wastage of water in my locality

 Keshav Kakkar on Sep 11, 2019
There's a family in my locality, and i am noticing them since 2-3 months, that they waste lot of water regularly just by keep opening taps and they forget to close it. I even said them that why don't you close after the usage, they used to argue me that that's their house and their water, they'll do whatever they want to!
It's my humble request to take an action against them as soon as possible!...
Complaint comments  Read comments Complaint category Other

Delhi Jal Board — utility service

 rohinikalhan on Sep 10, 2019
K NO[protected], M/S Galaxy builders, H1, Vikrmadjtya Tower, Alaknanda Shopping Complex, Alaknanda, near Tara Apartments. We have not been getting regular water supply for so many days and after repeated complaints also nothing has happened. Very disappointed at the way complaints are being handled. Many complaints were made and some change in water pipes was made but even that has not helped at all. Please look urgently into the matter....
Complaint comments  Read comments Complaint category Utility Services

Delhi Jal Board — refund of excess amount with delhi jal board kno 4345631000

 Shyam Budhiraja on Sep 9, 2019
Sir, a sum of rs.4228 in excess is credited with delhi jal board since may 2016.
I, being a senior and old person, am in need of money to meet my medical emergencies.

I fall under free water charges category.

I have never been a defaulter in payment of any sort of dues as and when asked for such utility service like water, electricity phones etc. Hope you understand me.

Request you to please refund the excess amount back to me...
Complaint comments  Read comments Complaint category Utility Services

Delhi Jal Board — pineline broken by jal board workers

 MANOJ MAL on Sep 9, 2019
Hi team,

There are several families who have not been getting water to their home for 2 days since delhi jal board labourers broke the water connection pipeline while replacing old main water pineline.

I tried to register my complaint on 1916 as well but this number is either engaged or there is no one to receive the call.

I have also wriiten an email to jal board but no response is received yet in any form from them.

We are almost drained of water and hardly have any water even to drink now.

We cannot survive without water...
Complaint comments  Read comments [3]Complaint category Utility Services

Delhi Jal Board — dirty sewage water supplying in mohan garden

 Preethi Vipin on Sep 8, 2019
Respected sir,

I am living in gurudwara rd mohan garden, nawada extension, nawada, delhi, 110059, from the last 5 month the water is not coming properly and if it comes then the water is dirty like garbage water extremely smelly since past 5 months. Supply of water is that smelly and i can see the color of the water is also dirty with floating substances in it. Need urgent attention to this. We all are facing big problem due to this water. Lots of complaints i have seen in all websites but nobody is there to solve these. How can we drink these water? Please take a survey from the...
Complaint comments  Read comments [1]Complaint category Municipal Corporation

Delhi Jal Board — dirty water as well as small

 oscer on Sep 7, 2019
Hi this vijay kashyap since 2 months i am calling to djb east delhi every thy are just making excuses the water supply is very dirty and smelling like #. Nobody is listening. All the time they says your voice not coming.
My kno no. [protected]
Meter no. Na38395597
Address: 60, sarojini park, shashtri nagar, gita colony 110031
Phone no. +91-[protected]...
Complaint comments  Read comments [2]Complaint category Other

Delhi Jal Board — start a water supply in hiran kudna village.

 Sk1317499 on Sep 6, 2019
Respected sir,

I live in hiran kudna village. The water supply of this area is not regular it made one time in two days and for a short time. The water supply not made continuously from last four to five days. The people facing problem for arranging for drinking water.
I request you to look into the matter seriously and take necessary step for solving that problem....
Complaint comments  Read comments [3]Complaint category Wedding services

Delhi Jal Board — water meter status stp

 Akhilesh Technobrat on Sep 5, 2019
I am having djb connection with kno [protected], the meter reading is not being taken from my meter and bill on average policy basis is being sent since past through 8-9 months. My consumption is hardly around 15kl per month still i am receiving huge bills. I had even filed complaint with no.[protected] and have also got my water meter changed and submitted application of it to djb on 29.07.2019 with diary no 2092. Hence kindly waive off the charges from bill and provide bill for actual consumption....
Complaint comments  Read comments Complaint category Unauthorized charges

Delhi Jal Board — complaint letter for irregular water supply

 ketandutta on Sep 4, 2019
Dear sir,

We are writing to inform you that we are residents of kishan garh vasant kunj, new delhi and have been facing acute shortage of water for the last six fact every member of our area is disturbed on account o[censored]navailability of water supply which is the basic need of every human being. There is no proper timings and duration of the supply. Everyone has to bring water from a filter plant installed at a distance of 3-5 kilometers away from our area. We are dependent on the local water tanker now. Previously, this problem was also getting into the notice of the town...
Complaint comments  Read comments Complaint category Food

Delhi Jal Board — non supply of water by sonia vihar jal board: k. no 5534224898

 Kishan Singh Rana on Sep 4, 2019
It is intimated that i, radhika devi, have a valid water connection against k. No [protected], at building no 21, ist floor, flat no ff-3, neb sarai, new delhi-68.
No (No) water has been supplied by sonia vihar, jal board, in my building since last 05 months inspite of repeated reminders/request. Please do the needful at the earliest.
Thanking you....
Complaint comments  Read comments Complaint category House, Apartment Rental

Delhi Jal Board — water supply stopped to my authorized connection

 Sanat Dutta on Sep 3, 2019
Sir/madam i am sk dutta a senior citizen residing at delhi (Mahipalpur) for last 30 years and i have an authorized connection of water supply from delhi jal board since 1998. Now, for last 10 days i am not getting water supply from djb and facing acute shortage. I have no other source but to depend on djb for water. I have made numerous complaints....
Complaint comments  Read comments Complaint category Other

Delhi Jal Board — excessive billing not based on meter reading

 Chand Thakurii Rajeev on Sep 3, 2019
I am shocked to receive your water supply bill no.[protected] dt. 22 aug, 2019 for rs. 2727 yesterday for the water consumption of 78 units. For the period 20 july 2019 to 21 aug, 2019, which appears to be based on arbitrary reading and not at actual (Consumption for 32 days and 78 units consumed, how is this possible?).
In this connection, i would like to state that in this single flat only 2 friends are residing, and also my friend was not here at that time so how water consumption to the tuned up of 78 units which i don't know. Within 1 months is impossible. You can look at my previous...
Complaint comments  Read comments Complaint category Government Organizations

Delhi Jal Board — water supply no timing n commercial use of groundwater

 iti.singh on Sep 2, 2019
In molarband (110044), there is no timing of supply, sometime we receive water in 2 to 3 days. Most of tap water supply come in midnight which is totally wrong. Now tell me who is is ready position to get 2am, 3am midnight to fill water. This shows that your employees do not want to supply water in our area... When you do not have water for 3days. Think what will ne situation.. Rest in gali 68 n 72 n more people using groundwater as commercial use... Plz provide water daily n stop commercial use...
Complaint comments  Read comments [2]Complaint category Municipal Corporation

Delhi Jal Board — huge water wastage in sarita vihar k pocket

 Khushi Roy Chowdhury on Sep 2, 2019
In sarita vihar block k there is a school named blossoms school. I am a visitor here and since last one hour i can see the peon is wasting liters and liters of water washing road plants etc... I tried to stop him but he kept on wasting water till i started taking a video of him. Please approach the rwa and the school authority to sensitise them and the staff....
Complaint comments  Read comments Complaint category Other

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