[Resolved]  Delhi Jal Board — non availability of water pipe line of Delhi Jal Board

Address:North Delhi, Delhi

we are residing in Khashra No. 860, Extended Lal Dora, Oppisite of Pravatiya Anchal Gali No. 3, Sant Nagar, Burari, Delhi-84. About 24-25 houses are located in our gali. Almost 23-24 residents have deposited their development tax and having authorised Delhi Jal Board Connectin and are also paying water bill. We have written 2-3 times to Delhi Jal Board for providing water pipe line in out gali. But till date no action has been taken. We are faceing a lot of problem. Last year we put a plastic pipe line after intimation to Delhi Jal Board as they intimated at that time that they have not any pipe line to put. Hence on our own cost we arranged a plastic pipeline which got damaged easily an also we are not geeting enough water supply. The work of putting water pipeline is going on our area but nothing at our gali. We have a kind request to you kindly do the needful in this regard and oblise us by providing water which an essential part of human being.
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Aug 14, 2020
Complaint marked as Resolved 
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To
CHIEF EXECUTIVE OFFICER,
DELHI JAL BOARD,
Jhandelwalan, Karol Bagh
New Delhi

Subject: NO DJB WATER SUPPLY

Sir,

Reference is invited to our letter dated 9-7-2010 handed over to Sh. Sukhai Ram Chief Engineer( North Central) regarding poor/no water supply to the residents of Block-8, Dev Nagar, Karol Bagh, New Delhi. Our problem is regarding SHORT / NO WATER SUPPLY due to high ground level as compared to other blocks in the area. This problem is in knowledge of most of the officers of your department for quite some time. All the residents of BLOCK 8, DEV NAGAR are in contact with Zonal Engineer, Executive Engineer, Superintending Engineer as well as your goodself. Day in and day out situation is going worsen and worsen.

Previously, off & on we used to get half an hour water supply through valve operation system which was maintained /controlled by Delhi Jal Board. We used to get water from 6.20 A.M. to 6.45 A.M. (although the valve operation was done from 6.10 A.M. but due to higher ground level some 10-15 minutes are lost in maintaining the approchable level).

Now, Jal Board has made an experimental arrangement of by passing the valve due to that the WHOLE water is RUNS through the low level and we gets no water. Kindly note that very frequently emergency water tanker through tractor trolley is being sent to our block that shows there is definitely no water supply to our block (You can check from your emergency water record that how frequently Emergency water tank is being disposed to our block).
After this new experiment of supplying water we are at the mercy of other resident ( Block 9 & 10, Dev Nagar) "if they don't need water then only we will get" Also water is being supplied in a HIDDEN WAY due to that we are forced to get water at odd hours. On 31st July, 2010 we got water at 11.55. P.M. (night) and on 2.8.2010 we were informed to check availaibility of water at 4.00 A.M. in the morning. It is very difficult to cope up with these odd timings and do our curriculums at office and home front. Kindly note that from all these impractical methods of supply DJB water we get only 15-20 minutes of water supply and that to sometimes. We are byuing drinking water from market, don't take bath daily, wear dirty clothes as GROUND booster water used for bathing and cleaning is also not supplied to us.
It is requested to take some CONCRETE, PRACTICAL, FEASIBLE and LONG LASTING steps to fulfill our requirement of water. If possible, the low level areas and high level area may be devided and separate arrangement for water supply may be made.
Temporarily the old system of valve operation may be made to get at least some water to survive.

Yours faithfully
Resident of Block 8, DEV NAGAR,
Karol Bagh, ND-110005

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