Delhi Traffic Police — Inhuman, rough and illogical attitude towards the complaint

Address:

West Bengal

the complaint is against 3 traffic police constables who were on their duty at the bus stop of wazirpur industrial area, ashok vihar today[protected] at 6:55pm.
Today when I was waiting for a bus at the stop, and a DTC low floor bus(DL1P C 7462, route number:166) came. the bus driver neither opened the front door for the ladies(including me) and nor did he cared to close the back door of the bus while moving, thus, violating the two rules of the bus.
When I along with 3-4 females waiting for the bus approached the cops who were just 10 meters away from the stop and asked them to take some action against the bus driver, they were so rude and inhuman.

They said," madam , yahan aisa hi chalta hai. apko jada hai to bus depot ja kar complaint kar do. waise ajkal koi bhi department nahi sunta, toh ab hum kya karein".

I felt so bad and disheartened with their response and replied back," if even you people will not listen to our problem, then where will we go".
And they just turned their face and moved back smiling.

It was then that I got an idea to make my voice heard through consumer complaints.
I hope that this matter will be looked in sincerely so that people have atleast SOME FAITH in DELHI TRAFFIC POLICE who claims to be with us, for us always.....