[Resolved]  Deutsche Bank Credit Card — Settlement Issue in spite of payment

Deutsche Bank Credit Card — Customer support service arrogance

I was talking to the executive for 1196 rupees charges for bounce of cheque of 1445 rupees. I was at fualt for bouncing due to my negligence in withdrawing cash before check is passed.

My enquiry was why so much additional charge. they said 350 for bounced cheque, 72.27 interest, 69.24 taxes and surpringly rs. 250 for cheque returning!! this comes to 741.51 rupees. But total amout paid extra was 1196 ruppees. I was explaining to the female excutive with 2 statements, she did not understand. I explained it to her as if i am talking to the kid, then also she could not understand.

I lost my temper and i said, if you can't understand simple arthamatics, please put me to your superior. She said what any normal man can never expect. She said, "MIND YOUR LANGUAGE".

I said, please understand where to use this word. you can not talk like this. Not only arthamatic, youalso doesn't know english.

I was insisitng her to tell what is fowl language did i use. She could not say anything. to her arrogance, she (Ms. Malavika) was justifying her use of "mind your langauge"...

I don't know, whether deutsche bank is using dumb executives to get away for lavying additional charges!!!

Deutsche Bank Credit Card — settlement issue

Dear Sir/Madam,
I used to hold Deutsche bank credit card [protected] which I have not used since january, 2008. Recently, I have come to know that the bank has levied a wrongful charge on my account. I have paid the complete amount and I always maintained a good credit history. The last usages made on 5/12/2007 amounting Rs. 2837.00 and last payment was made on 12/02/2008 amounting Rs. 3.333.00 matching the total outstanding. I have made the complete payment outstanding except the late payment charges of Rs.1274.18 which the bank charged on me during January, 2008, as I missed the due date for some un-avoidable reason. However, when I called up the bank customer care at that time for the waiver of this extra charges, they agreed upon the same. Now the bank is saying that the charge was not waivered, and henceforth they have applied extra charges all through this 20 months, and asking me to pay Rs.15,000.00. The bank has not sent me any statement al l through these months and I strongly feel this is a deficient service from Deutsche Bank violating my consumer rights. Therefore, I insist the bank to take immidiate action and close the account right away.
Expecting earliest response. My mobile number is [protected]
Thanks
Atanu

Dear sir,

I was trying to book an air ticket from Ranchi to Delhi on Kingfisher airline for travel on 08th October through payment by DB card held by me. For some reason, I have not been able to receive the ticket or PNR number. I am not aware whether the payment to airline has been released by DB. Kindly let me know by return mail so that I can deal with the matter accordingly.

Regards

Vinod Kumar

Deutsche Bank Credit Card — Mis use of credit card

Hi,
Yesterday Night i received a SMS quating that my credit card has been used for online shoping for and amount of Rs 103763.73, and the surprice is that i have not done this transaction. so i called the Bnak customer care and reported the Misuse of my credit card. they immidiatly blocked the card and said took a complaint stating that i need to wait till the bill happens for this transaction and then i need to fill a form that they are sending me.
my fear here is that the billing date for my card is 45 days away, if i wait for so long doing nothing what wil be my sitiation.
if some can suggest me on how to go about this...

Regards,
Naga