[Resolved]  Dhanlaxmi Bank — No security at atm

Address:Ghaziabad, Uttar Pradesh

I am extremely appalled to say this that the presence of no security guard at your indirapuram atm branch shows that you have no concern for your customer security. The incident took place at 3:15 pm on 15 april 2010. Location indirapuram atm, windsor park. I was inside your atm trying to withdraw money when two young men entered the atm demanding that i let them use the atm first. I forced them out, but there was no security guard to be seen anywhere to back me up. The security guard outside the kotak atm said that there is no security guard for dhanlaxmi bank atm. So much for your customer service. If you cannot even provide security to your customers in your own premises then how much you are concerned about their welfare is pretty evident.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

The year is 2011 (not 2010)

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Dhanlaxmi Bank / DhanBank.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    30%
    Complaints
    20
    Pending
    0
    Resolved
    6
    Dhanlaxmi Bank / DhanBank.com Phone
    +91 48 7661 3000
    +91 48 7661 7000 [Head Office]
    Dhanlaxmi Bank / DhanBank.com Address
    Dhanalakshmi Buildings, Naickanal, Thrissur, Kerala, India - 680001
    View all Dhanlaxmi Bank / DhanBank.com contact information