[Resolved]  Dish TV — problem with set top box

dear sir,
i musing dish tv since last 2 yrs and never had a problem.howvere since jan'09 i m facing problems with set top box.i hjave already notified this to dish tv.intially they send many enginners to repair the problem but none of them were able to solve the problem.finally on 17th feb dish tv kanpur franchise took my set top box for repair.since 17th feb it's almost more than 20 days but they have not returned my set top box.whenere i call them on thier phone no they are assuring me that my set top box will be returned in 1-2 days..today when i called them they are saying they r not able to identify the problem and they will return my set top box without repairing.i m shocked to see this kind of response from a reputed listed company like dish tv.when i called dish tv customer care they always gave me a refernece number but none of the officials ever called me regaring my problem..
i just want to know the procedure to go to consumer court.as i m eally fed up to dish tv services..they r just harasshing me.

regards
saurabh srivastava
vc no [protected]
mob no [protected]
address:

117/q/521-c
sharda nagar
kanpur