[Resolved]  Dish TV — DISH TV A UNPROFESSIONAL DAY LIGHT CHEATERS USING CELEBRITY TO CONVEY WORD “SANTTUST”

DISH TV A UNPROFESSIONAL DAY LIGHT CHEATERS USING CELEBRITY TO CONVEY WORD “SANTTUST”

I recharged Rs.700 thru ONLINE and wanted to recharge my account with RECHARGE FREE DIAMOND PACK Offer, without even my notice the package has been downgraded to GOLD PACK, we never asked for any DOWN GRADE of the Package but still it was done by their own, I have been continuously trying to call the Customer Care and am not able to get thru the Line even once, I have spent lot of STD Calls and every time we call the connectivity doesn’t get thru beyond asking us to enter our VC No. or MOBILE No., DISH TV IVR system is a biggest foolish system and is not customer friendly, they have purposely made it in such a way that nobody can call them to complain about their unprofessionalism, they are just taking customers for a ride without supporting them with their problems, their website also a third class design and most of the pages do not work, and every month when customer visits to check the account or recharge the account the Package details will be kept in such a confusing pattern so that customer does a wrong recharge purposely, the contact us page does not take any complaint as the page gets expired once you try to fill up the compliant form, they have not provided any EMAIL ADDRESS where customers can write them their problem, and this is also purposely done as they do not have professional people to handle their customers problems,

My sincere suggestion is please do not get carried away by the celebrity ad using word “SANTTUST” and buy DIST TV, this is the worst service provider one can opt for, only selling the product and confusing the consumers by various packages and grabbing their money is the biggest agenda of DISH TV.

DON’T WISH AND GO FOR DISH TV

Regards

JOEL
Santtust Dist TV Consumer
+91 [protected]
VC No. [protected]