[Resolved] Dish TV — Non attendance of complaint

[Resolved] Dish TV — Non attendance of complaint

B biraj153 from New Delhi, Delhi

Dish TV is yet another organisation, which probably has had an unplanned expansion and is not able to meet the consumers' service needs. My set top box was not working. When I asked for repair, the Customer Care Exec asked for time at which I would be preseent at home. She said that their working hours are upto 8pm.I asked the mechanic to come after 6.30pm, which was noted. Pronptly I got a msg that mech shall visit at 3.30 PM. I asked that I had requested for 6.30 pm or later. The mechanic says" If you wish to get your set top box repaired you will have to take LEAVE". After speaking to 10 people and spending 100/- on calls, finally the person came after 2 days and took 3 more days to repair. Biraj Was this information helpful? No (0) Yes (0)
Aug 13, 2020 Complaint marked as Resolved
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Comments

Complainant2044979

from Delhi, Delhi

Sir,

I am a new subscriber of Dish TV at I-7052 Devinder Vihar, Sector 56, Gurgaon, VC NO [protected]. For last 3 months I am not getting all channels as per my subsription. All complaints made in this regard have fallen on deaf ears. The problem is very simple to attend but they dont have will and resource to rectify direction of my antenna. My complaint No is[protected] initially we did not note down the complaint numbers not anticipating such a pathetic response).

Warm regards

sin_amar

I will give you the email id of Dishtv Customer care, Just mail your concern their for quick resolution of your complaint along with your complete details like VC No, Address and Contact Number.

Email id: [protected]@dishtv.in