[Resolved] Dish TV — Cheating a Dish TV Distributor | |
Complain sent through e-mail to various Dish TV officials. From CEO to Area Manager, Bihar _________________ Dear Sir, We were approached by Mr. Saagar Kumar, your area manager for Bihar in October, 2004 for distributorship of Dish TV in Koshi and Purnea Divisions of Bihar. He painted a very rosy picture and hence we agreed on starting Distribution after paying the mandatory security Deposit of Rs. 20000. Then he prevailed on us on making an initial purchase of 100 units of STB , LNB & Dish apart from 100 VCs by giving us false impression of market demand and promising dilution of these stocks before Dec' 04. But till February, 2005 we saw dilution of only about 50 units inspite of our best efforts and in face of no cooperation from the Area Office. At that time we asked the area office to take remaining stocks at that time and relieve us from distributorship. Mr. Saagar promised to take back our stocks but without our knowledge started transactions through other distributor without taking back our stocks. When we protested we received an intimation from company cancelling our distributorship and blocking our online account. Now we were stuck with our stock and due to blocking of online account unable to dilute our stock. The prices of Dish TV hardware was dropping continuously. When we tried to reach Mr. Saagar he was incommunicado. Finally after much effort around December' 05 we got your area representative Mr. Shamsher Quasimi to meet us at our office. He along with your local distributor Purnea Cable TV drew up a settlement wherein items were to be transfered to the New Distributor "Purnea Cable TV" at prevailing price. The difference was to be paid by your company. Also he promised immediate return of security deposit. He was not approachable after Dec'05. In January '06 we went to your office to meet Mr. Saagar Kumar promising us immediate implementation of settlement but to no avail. We have waited for so long in good faith but honesty is not forthcoming from your officers. Please act immediately on our demands or we may be forced to take legal recourse now. The details of our demands, ledgers and stocks are put as annexures 1, 2 and 3 Regards For Mahalakshmi Distributors, Purnea Rajesh Chandra Mishra [protected][protected][protected][protected] ANNEXURE 1- Our Demands as per your commitments * Return of Security Deposit with Interest since June 2005. * GRN (Goods Return) of 35 units of STB+LNB+DISH at Rs. 3999 (prevailing price then) with Interest since June 2005 when our account was blocked preventing further sales or material transfer. * GRN (Goods Return) of 43 units of VC at Rs. 400 (prevailing price then) with Interest since June 2005 when our online account was blocked preventing further sales or material transfer. [protected][protected][protected][protected] ANNEXURE 2- Ledger of Dish TV companies for our transactions M/s Essel Agro Pvt. Ltd. Date Particulars Credit Debit Balance 08-11-04 Payment to EAPL via DD No. 775830 380946 22-11-04 Invoice No. 1144 dated 13-11-04 @ Rs. 3999 x 100 pcs 399900 22-11-04 Credit Note No. 166 dated 13-11-04 18954 0 M/s New Era Entertainment Network Pvt. Ltd. Date Particulars Credit Debit Balance 08-11-04 Payment to NEENPL 40000 22-11-04 VC @ Rs. 400 x 100 40000 0 [protected][protected][protected][protected] ANNEXURE 3-CURRENT STOCK OF DISH TV LYING IN OUR STOCK STB 35 UNITS (STB NOS. LIST) 0438AAH29TS[protected]AAH29TS[protected]AAH29TS[protected]AAH29TS[protected]AAH2...⇄ 0438AAH29TS[protected]AAH29TS[protected]AAH29TS[protected]AAH29TS[protected]AAH2...⇄ 0438AAH29TS[protected]AAH29TS[protected]AAH29TS[protected]AAH29TS[protected]AAH2...⇄ 0438AAH29TS[protected]AAH29TS[protected]AAH29TS[protected]AAH29TS[protected]AAH2...⇄ 0438AAH29TS[protected]AAH29TS[protected]AAH29TS[protected]AAH29TS[protected]AAH2...⇄ 0438AAH29TS[protected]AAH29TS[protected]AAH29TS[protected]AAH29TS[protected]AAH2...⇄ 0438AAH29TS[protected]AAH29TS[protected]AAH29TS[protected]AAH29TS[protected]AAH2...⇄ + LNB 35 UNITS + DISH 35 UNITS + VC 43 UNITS (VC NOS. LIST) [protected] [protected] [protected] [protected] [protected] [protected] [protected] [protected] [protected] [protected] [protected] [protected] [protected] [protected] [protected] [protected] [protected] [protected] [protected] [protected] [protected] [protected] [protected] [protected] [protected] [protected] [protected] [protected] [protected] [protected] [protected] [protected] [protected] [protected] [protected] [protected] [protected] [protected] [protected] [protected] [protected] [protected] [protected] Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
1 Comment | |
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I was using a dish tv connection(VC No:[protected]) six months before, then changed to another operator because of the poor customer care service. After six months i have received a call from dish tv saying that i will be offered south platinum pack at a 50% offer, if i recharge with Rs.2100. I confirmed this offer by
(i)sending a email to the dish tv customer care; the reply from the customer care assured that i am eligible for the offer.
(ii) i have called the customer care number [protected]; and the customer care executive assured that i am eligible for the offer once i recharge with Rs.2100.
After confirming two times i recharged my account with Rs.2100.
ALAS! Now the customer executives says that i am not eligible for that offer. Please don't fall prey to the calls from the Dish tv. GOD... please punish the dish tv and its customer care executives if you are existing!!!