[Resolved] Dish TV — disconneted my account | |
I am taking new connection of dishtv from near to my home from dish tv athorised dealer in bangalore.I paid six months subscription amount Rs 3590/-.at the time of installation on 06/05/2008.After 1week my my dishtv was disconected. DAY - 1 When I called up to the customer care he is that I registered your complain and gave me ref no. and told it will be activated within 4-24 hours.But it was not happened. DAY - 2 I called them again after 24 hours then are saying your address proff is pending.Then I send my address proof by my email with attachment. DAY - 3 Then 3rd day it was not activated.I called again to customer care.On that he told your is with me but there is not any details of your payment.I allready make six month subscription amt Rs 3590/- to their authorised person who came to my home for installtion.I told them I allready made your payment to you person.Then he told it was not reached to us.You should contact with them.Then I told there is not my fault i paid to their authorised person Idonot have time to contact with the the person.I send mail again by full detail to whom I paid the amount with all address and contact.Then they replied that we are not received any amount from your side.Please give details. DAY - 4 I called to their authorised Dealer and checking my details he told address proff is pending.Again I send them my address proof.Also I wrote a mail to customer care that if my connection is not activated today I complain to consumer court.They replied me another ref no of my complain.At evening I called again to customer care and asking about my complain status he told your is activated another 4-24 hours. Now I cannot wait I spend 1months subscription fees of dishtv by making call and sending mail.By five dayes I cannot able to see a single channel.Owner of Dish tv should check there customer service. And lastly one slogan for Dishtv --- Dish karo kabhi wish mat karo---- Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
2 Comments | |
Comments
Facing same Problem since 5 days, still problem didn't resolved . No Idea whom to contact .
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when reecharge doing mydish tv account information vc no [protected]
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