[Resolved]  Dish TV — Desinal of FTA channels updating software on STB

Dish TV has automatically updated the software on my STB and blocked all the FTA channels. In the updated software I am not allowed to change the satellite not add TP frequencies. Basically I want to use DD Direct+ free service pointing it to INSAT-4B instead of DistTV NNS6. This I was able configure in my STB when I bought it. Since I have made the full payment for the STB while buying, It is my personal property. DishtTV or somebody else can block their service or alter anything on their smart card(CAS) but they can not change the software of My STB which is my personal property. Dish TV customer care people are not ready to listen to this complaint. I want the software on my STB to be rolled back to the old version when I bought the box. How DishtTV updated the STB without my permission or intimation.

Hope some body listening to it and grant some help.
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Customer (VINEET.),

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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