[Resolved]  Dish TV — In respect of fraud done by Dish TV dealer

Dear Sir/maim,
Myself Shailendra Kumar Singh, had bought a dish TV set top box in 03-sep-2004 from one of Dish tv dealer named Vats'traders, MalGodam road, DalsingSarai, Bihar-848114, Mo.No.[protected], [protected], [protected], [protected] but dealer didn't provided me the VC card and due to lack of information I didn't argued too. But since last month my TV started continually showing the message of –INSERT SMART CARD and so I contacted to the dealer and in response he provided me a VC card [protected] against the sum of 2000 Rs, but it was completely useless so I contacted him again and he provided me the next VC card [protected]-4. When I investigated I got to know that this new VC card was on the name of some Jayant Choudhary and unfortunately still I am unable to get channels on my TV set. Sir now when I talked to the dealer in this regard, he is rejecting to help anymore and I am not getting any help from your Customer Care department too. Sir, I am feeling really helpless, Sir, I hope you will help me out and assure me that it was a good move to buy your product and I can use it in future without any disturbance. I will be really thankful to you.

Regard,
Shailendra Kumar Singh,
Mo NO.[protected]