[Resolved] Dish TV — Complaints not attended by Dish TV | |
Dish TV customer care number [protected] is busy most of the time. Company not taking care of customers after selling Set Top Box. Renewal dates given is not correct and not rectified inspite of giving complaint about the same. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
1 Comment | |
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+91 12 0255 0000 [All Lines]
+91 11 6001 3474 [Northern India]
+91 44 6001 3474 [Southern India]
FC-19, Sector-16A, Filmcity, Noida, Uttar Pradesh, India - 201301
View all DishTV contact information
Lot of promises but no Job done.
Regards
Colonel Jagmohan
[protected][protected][protected][protected]
From: [protected]@hotmail.com
To: [protected]@dishtv.in
Subject: FW: SET-UP-BOX FAULTY VC [protected]
Date: Tue, 17 Feb 2009 10:46:27 +0530
Dear Sir,
Further to my mails dated 5 Feb, 10 Feb & 14 feb 09, It is really shocking to note that no cognigance has been taken of the complaint so far. Donot tell me that such a big organisation cannot keep up the promises as requested by the customers after taking the advance money for AMC. In case I dont hear from you in resolving the issue with in next 48 hours, I will be left with no other option than to report the matter to higher authorities or go to the consumer court. Needless to say all this I want a fast resolution at your end.
Regards,
Colonel Jagmohan (contact No. [protected])
[protected][protected][protected][protected]
From: [protected]@hotmail.com
To: [protected]@dishtv.in
Subject: RE: SET-UP-BOX FAULTY
Date: Sat, 14 Feb 2009 16:50:59 +0530
Dear Sir,
It is really shocking to note that the problem is not yet resolved. A big organisation like yours is not able to resolve the problem till date. I hope someone is kind enough to look into the problem immediately.
Regards
Col. Jag Mohan
Contact No.: - [protected]
> From: [protected]@dishtv.in
> To: [protected]@hotmail.com
> Subject: SET-UP-BOX FAULTY
> Date: Thu, 12 Feb 2009 08:44:43 -0800
>
> Dear Sir/Ma'am,
>
> Thank you for writing to dishtv.
>
> This is in reference to your e-mail regarding repair of Faulty STB of VC [protected].
>
> We sincerely apologize for the inconvenience caused.
> We would like to inform you that as per telephonic conversation with you on [protected], we will surely be doing the needful. Kindly note the reference number for the same is 20924328.
>
> Kindly revert us for further assistance.
>
> Reassuring you of our commitment towards best services.
>
> Thanks and Regards,
> Santosh kumar
> Customer service
> dishtv
>
> We are pleased to inform you that we have added a new feature 'Messages' in dishtv menu. This will keep you up to date with the latest buzz, programmes and latest deals being offered by dishtv. To access 'Messages', go to Menu, scroll down to my dishtv space and select 'Messages'.
>
> First time on TV! Premiering Madhur Bhandarkar's FASHION starring Priyanka Chopra on Movie on Demand. Starting 5 Feb. To order from your Registered Mobile Number (RMN), SMS MOD 50436 and send to 57575. To order from any mobile number, SMS MOD <your 11 digit VC no> 50436 and send to 57575. (This is a paid movie @ Rs. 75 (inclusive of all taxes) and not redeemable against any offer)
>
> ============================
> Dear Sir,
> This is to inform you that I had mailed you regarding Set-up-box faulty on 05 Feb 09, but did not hear anything from your side. on 10 feb 09, I had complained about the same to customer Service on Telephone. On our complaint person visited my residence, To my surprise he wanted to take away the system for repair. Let me tell you its of no use if the set-up-box goes bad in hardly one year eight months. It means there is something wrong with the quality of product. In view of this, I would request U to replace the set at the earlist.
> Regards
> Colonel Jagmohan (contact no. [protected])
> _________________________________________________________________
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