[Resolved]  Dish TV — CALLING OF CUSTOMER CARE PEOPLE LATE AT NIGHTS

Address:

Chandigarh, Chandigarh

SIR/MAM,
I WANT TO LODGE A COMPLAINT AGAINST DISH TV COSTUMER CARE PEOPLE. I HAVE RECHARGED MY DISHTV ACCOUNT ON SUNDAY LATE NIGHT(VC. NO. [protected] REGISTERED NAME: VINOD KUMAR BHOLA, PHONE NO. [protected]) AND I GOT A CONFIRMATION MAIL FROM DISHTV THAT MY RECHRGE WAS SUCCESSFUL. BUT YET WHEN I TURNED ON MY TV SET IT WAS SHOWING TO RECHARGE YOUR ACCOUNT. I MADE A TEXT "DISHTV 101" TO "57575" AT AROUND 10 PM TODAY. PREVIOUSLY C/C PEOPLE USED TO CALL AT THE SAME TIME ONLY WHEN TEXT HAD BEEN SENT. BUT, TODAY THESE PEOPLE WERE CALLED ME AT 11 20 PM. I DISCONNECTED THEIR CALL SEVERAL TIMES AS I WAS FALL ASLEEP BUT THEY KEEP ON CALLING AND CALLING.
AT LAST, I WOKE UP AND RECEIVED THEIR CALL AND SCOLDED THEM THAT THEY CALLED AT THIS TIME AND IT TOO SO LATE. THE GUY TOLD THAT THEY HAD HUGE CALL RUSH SO THATS WHY THEY WERE NOT ABLE TO CALL.
THIS IS NOT THE WAY TO DEAL WITH PROBLEMS, CALLING LATE AT NIGHTS AND DISTURBING THEM. AND IF INSTEAD OF DISCONNECTING THE CALL THEY WERE CALLING AGAIN AND AGAIN.

WHAT A POOR SERVICE PROVIDER.

I HOPE SUITABLE ACTION WOULD BE TAKEN.