[Resolved]  Dish TV — false advertisement

Address:

East Delhi, Delhi

I just bought a 5oo GB hard disk to use recording feature but the time shift feature as advertised by dish TV does not work with hard disk
and got a very rude response from their customer care below is the email I sent to them for which I got no response.


I Mahesh Chandra have your dishtru HD connection [protected]


and recently connected my WD 500 Gb Hard disk to your STB

but the timeshift function (to pause live TV) is not working on it

it was working on a 16 Gb USB flash drive.


On contacting your customer care no regarding this

some mr Ramesh kumar first told that pausing live tv is not possible on your STB

and on insisting that you advertise that timeshift on your site I was told that your STB

does not support HARD DISK drives


both of these things are advertised on your official internet site


I would like you to either remove those false advertisements

or accept the fault in your STB