[Resolved]  Dish TV - Gold Pack — poor service

My VC No. is [protected] .Today morning we had complained about poor service of Dish TV customer care. Till now it has not been solved.They asked us to tune to channel number 550 for two hours.We have been doing this from past two days, but nothing is happening.We were denied of watching TV since sunday morning.Even though doing so, the channels which we asked for have never been added.What is the solutoin to our problem, no one is responding properly.We are fed up.Please settle this problem as soon as possible.All the family members are made to waste time on this leaving out their precious work. So please sort it out as soon as possible.