[Resolved]  Dish TV — Too much delay in installation

Address:

Gurgaon, Haryana

I purchased a new HD dish TV connection on June 26, 2011. A set top box was delivered to me. As per dish TV, they were supposed to install the rest of equipment with in 24 hours of delivery of STB - set top box. But it is not not installed. I have called them multiple times. Every time I am told to wait for another 24 hours. Being too much frustrated, I asked them to refund my money and even that is not happening.

I want this to be installed but I am feeling helpless as I am not sure whom to approach.

I received STB from Balaji Sanchar Group, H-14, 2nd floor, Main market kingsway camp, Hudson Lane delhi - 09. Receipt No. 5554. Amount - 1765.

Please help getting it installed as soon possible and also I want Dish TV to pay for too much wait and frustration. Their commitment was to install it within 24 hours of STB delivery.

Thanks
Sunil Kumar
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