Dish TV — No Dish Tv delivery for online purchase

feroz_shaikh

from Mumbai, Maharashtra

Address:

Andhra Pradesh

Dear Team,

I bought dish tv online from their site. But till date after 24 hrs over I didn't get delivery or call from your Dish tv concerned person.
Also mobile number provided in their auto mail is not valid. This creates newsworthiness about this organisation.

I called to customer care also regarding this issue but nothing happened.

Below is email text I got from Dish Tv after online purchase. Also I have attached screenshot of payment details made with this mail.

Date:-May 1 2013 9:33PM

Dear Shaikh Feroz Bashumiya ,

Congratulations on choosing dishtv, India’s No. 1 DTH service provider. We welcome you to our family.
We wish to inform you that we had received the online payment of Rs.2249 for1 nos. dishtv new connections.

We will deliver the product at the following address:

Delivery Add:
9-4-131/1/N/94, Neerja Colony, Tolichowki, Hyderab 9-4-131/1/N/94, Neerja Colony, Tolichowki, Hyderab ,HYDERABAD

Your booking Reference number is 272552 Please save this unique Reference No:272552 for future reference regarding this transaction.
Your installation will be carried out by M/S VISHWANATH AIR CONDITIONERS (SF) ,phone [protected]
In case of any query or any information please feel free to call our 24x7 customer care service number[protected]Customer care No.)

Regards,
Dishtv India Limited

Please help me regarding this.

+1 photos

Was this information helpful?

No (0)

Yes (0)

Related DishTV reviews

View all 5401 DishTV Reviews

Comments

YOGENDRA KUMAR

from Pune, Maharashtra

Dish TV — DISH TV DELIVERY

I made payment online for Dish TV 5 days back & not received /installed till date.
Dish Tv costomer care personnels are not giving proper feedback.

Sandeep Paul

from Surat, Gujarat

Dish TV — Incompetant Service Delivery

Moments of truth for the service delivery:
1. Service deactivated because the competent guys from Dish TV installation team, who collected the Customer Information Form duly signed and with the supporting documents failed to submit the information on time.
2. After repeated frustrating experiences with the delightful call centre agents, the customer is again asked to submit the form copy via mail or contact the dealer.
3. Call centre agent conveniently forgets to ask for the Dealer Payment receipt to be submitted along with the Customer Information Form.
4. Customer is asked to wait for another 24 hours post the submission, for the re-activation of the connection.
5. On asking to lodge a complaint for this painful experience the floor supervisor informs the customer "Since your data is not yet updated in our system, hence we cannot take any complaints"