[Resolved] Dish TV — non refund of old set top box security deposit amount | |||
Inspite of several request since last six months the dish tv company has not refunding the security deposit of the old set top box which was submitted to the dealer of the dish tv at Vadodara. Old V.C.number is [protected] Handed over to the dealer on 06.12.2010 Refund should be remitted within 45 days. Dealer says they have sent old set top box to dish tv but till date refund cheque not received. Dealer says the customer should contact distv Noida and if the customer calling Noida distv office they are not responsing properly. This is the drama going on since six months. My request is dish tv should take immediate action for refund of money as per terms and conditions for old set top box and not to make harrassment to the consumer who is using the distv services since last six years. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
3 Comments | |||
Comments
I have handed over old set top box to the dealer of dish tv in Vadodara and got new connection and set top box. As per terms and condition i can get security deposit of old set top box. I am having dish tv for the past 7. I have submitted Rs.100 to the dealer (Shiv Service[protected] towards courier charges for sending the set top box to dish tv. Till date i have not received the money from dish tv. I have made chasing several time with old dealer shiv services and also with new dealer High Tech services in Baroda. Also I requested Noida centre do to need full in this matter but no fruitful result arrived. Pl. arrange to return the security deposit as per terms and conditions without further delay
Reply
I have lodged complaint through this web site today on 07.08.2011. In this connection I am submitting the dish tv connection Number [protected] (new set top box). The receipt issued by M/sESSEL AGRO (P) Ltd, New Delhi is 301266 dated 25.10.2005 (for old set top connection) for which refund is awaited still from 06.12.2010
Why returned to set top box to dealer. Please give the correct answer
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