DishTV — Channels not broadcasted even when they are in the pack!

Address:

New Delhi, Delhi

We have SUPER WORLD PACK from Dish TV which includes some sports channels and INDIA CRICKET PLAN. Now INDIA CRICKET PLAN includes STAR SPORTS AND STAR CRICKET CHANNELS which are not being broadcasted on our tv. I had a word with 2 customer representatives of dish tv and out of which one said that he will escalate the matter to his manager and i ll get a call back from them in 15 mins.. Which i did not receive... (The complaint no. he gave was[protected].. Though they both gave me a very STUPID explanation that they only show the channel in which it is being aired. Which in this case is DD NATIONAL... AND I KEPT ON REPEATING THAT 1. I DO NOT WANT TO LISTEN TO HINDI COMMENTARY 3. IF WE ARE PAYING FOR STAR CRICKET AND STAR SPORTS THEN DISH TV BETTER PROVIDE US THESE CHANNELS. 4. IF WE WANTED TO SEE DD NATIONAL THEN WE DO NOT NEED DISH TV. INFACT YOU DO NOT NEED ANY SERVICE PROVIDER FOR DD CHANNELS. THEIR REPRESENTATIVE LIIIIIIIEEEEDDDDD BY SAYING THAT IN 15 MINS YOU WILL GET A CALL BACK FROM MANAGER.. I AM YET TO RECEIVE ANY CALL... THESE GUYS ARE FOOLING CUSTOMERS... Taking money from customers and still not broadcasting channels that are in the pack.. I spent my precious HOURS explaining THOSE guys that STAR CRICKET AND STAR SPORTS SHOULD AUTOMATICALLY COME.. as per the plan... WHEN THESE CHANNELS SHOULD COME AUTOMATICALLY WHEN WE ALL ARE PAYING FOR IT... THEY HAVE COME TO A STAGE WHETHER THEY HAVE DECIDED TO FOLLOW CHEAP WAYS TO MAKE / SAVE MONEY IN BROADCASTING CHANNELS.. MAKING MONEY IS IMPORTANT BUT SO IS INTEGRITY IN BUSINESS TO RETAIN THE CUSTOMERS! WE SHOULD ALL BOYCOTT DISH TV!!!