[Resolved]  DishTV — Cheating & Harassment by Dishtv

DishTV — Dish TV is harassing the Consumer & Cheating them.

Dear Sir,

I've been using DishTV (My Viewer Card no.[protected]) from 31st July '2008 and since then they are harassing me by many way. I did renew my dishTV pacage for Rs.300/- on 30.01.09 & after that I got two messages from them that "I've got Rs.60/- worth free A-la-Carte packs in recharge free scheme & please order them" I got this message twice then when I ordered the same the chaged the money from me. About this when I called up in there customer care they just said me "SORRY" this message was wrongly delivered to me. Again I renewed my pacage on 26.02.2009 through ITZ card for Rs.700/- for which I was supposed to get free A-la-carte pacage worth Rs.140/- with free Movie on demand worth Rs.560/-. Regarding this I enquired with the customer service executive to ensure that I'm entitled to get this offer & they confirm me that I can avail this offer under recharge free scheme in free of cost. But when I activated the pacage they charged me again & about this when I'm calling to the customer care they are not listening my complaint only saying "SORRY". I've my trust & hope with you to help me out on this matter. And my humble request you to kindly stop these companies to harass the valuable customers.

Your faithfully,

Amarendra Mohanty
New Delhi
Mob.[protected]

I have a dish tv connection with the VC No. [protected]. I have for the last two years being paying for the entire year - payment this time was made at their office at noida. While making the payment I was not informed about any schemes at that point in time or the ones which would be coming in next couple of days. While the payment was made for the next twelve months after a couple of days through an Adv. I came to know about the free movies scheme. While I contacted a customer care executive for the scheme on my account - I was promised verbally on telephone and later on by email that I would get the free movie scheme. The scheme was not utilised for the next couple of months due to childrens exams.
While the customer care executive was contacted thereafter for the free movies - the first answer was that the scheme was started after one week of my making the payment - the executive also had the audicity to ask for a written proof from the company - not believing the words of a customer who pays them for a year in advance for a Platinum Package. Nonetheless I had to spend time and revert back to the executive with a written proof of their counterparts email message. Still I was denied the scheme.
Very unfortunate for a company headed by such a big industrial house headed by Mr. Subhash Chandra who is known for his fair business dealings in the corporate world - that his people are behaving in such a manner with their loyal customer.
Sudhir Gupta
[protected]

Dish TV — Cheating on renewal/scheme

Sir,
Reference to above, my Dish Tv Connection VC No. [protected], Add: Kohima, Nagaland, That sir, The company advertising in many of theTV chnnel regarding Recharge Free Offer, i have used few of them in my set, sir, the company making fool the perople by any means. that they are giving same amount free of the card in ela pack and Movie on demand, but not mentiong the channel no specifically, that the scheme is applicable for which chanel, in my latest recharge the company deducted the MOD charge on chanel No. 54 which was not paid MOD. i surprised how they are making full every time by any way after getting money.

Please look in to the matter and atleast restrict on add and scheme ( Hiden conditions) in the public.
With many many thanks i[censored] do something.

Bimal Bhattacharjee

I fully agree with the charges levied it is very frustrating ... we cannot even change the service provider due to the intial pay in deposit which is non refundable.

This is most frustrating and not expected from a corporate group like Zee ...