DishTV India — not active a la carte pack 2661

 
2 Reviews
 narayandeb
send sms ,for ala cart pack 2661 yet not active these chanels . [protected]
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

Hi,

At last after 4 days ..I got the HD hardware..I had already paid Rs. 1775/-
1. New HD set top box Rs.990/-
2. Installation & service tax Rs.225/-
3. Recharge for one month Rs. 560/-
payment received by Mr. Deb Das & Sujay, authorized dist tv partner,

Infinite marketing services on 10/07/2012 at 11 a.m. whose bill no. is

227. However, still now service is not activated.
My question is without any mail communication or made a call to

customer care ...does anything can't be done properly. It's not first time

for me .. I am facing this problem several time with ur service since

2008. If u guys have a record u can check it out from ur end also... there is a huge communication gap between ur call center and business

franchise. Franchisee, owner-Mr. Sanjib Das, don't have the update regarding charges because they demand activation charge Rs. 400/- inspite of existing customer whereas after I made a call to customer care they withdraw that amount . Kindly make sure to rectify this..

If Dishtv don't able to provide proper service... plz let me know. I'm ready to leave the service because there are other services provider available in India

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    Customer satisfaction rating
    43%
    Complaints
    3614
    Pending
    655
    Resolved
    1380
    phone
    +91 12 0255 0000 [All Lines]
    +91 11 6001 3474 [Northern India]
    +91 44 6001 3474 [Southern India]
    location
    FC-19, Sector-16A, Filmcity, Noida, Uttar Pradesh, India - 201301
    DishTV India - not active a la carte pack 2661