[Resolved]  DishTV — removed the main channels

Address:

Visakhapatnam, Andhra Pradesh

Hello Sir,

This is to inform u that I have raised a complaint with DishTV in regards to removal of the channels from the package. I have spoken with there executive and they suggested that its there policy where they can add and remove the channels as they like, I am OK with it but I asked u should have informed us while adding and removal. They told they have sent msgs to the cell number registered, but I have nvr rcvd. They have removed the main channels like ESPN, Star sports, Star Cricket, etc from the package. But when I checked the website >http://www.dishtv.in/gold-cricket.aspx< it was showing the channels which were not been removed till date also and this the only medium where a customer can know about any updates. When I asked the same question to there customer executive they told if it has not been done will applied very soon. My question remains the same if I have paid for a service called GOLD CRICKET PACK, how can they remove the important channels and that to when the India and England matches are broadcasted to these channels. And they are forcing us to buy a different package (A-la-carte) to view those channels agn. Means we have to pay twice for the same service.

These is not acceptable. Please look into it.