[Resolved]  DishTV — True HD channels are not True HD Channels

Recently I bought (07/08/2013) True HD with recorder and i took South Royal package along with the receiver. My VC Card number is [protected]
When i placed the order, the Dish tv people committed me that they are telecasting 39 true HD Channels and the same can watch with South Royal pack absolutely free for 2 months. After installation has been done by their technical professionals, i watched the HD Channels..

The quality of HD Channels are very poor. There is no picture clarity and sound quality.. No sharpness in the HD Channels. No brightness in the picture. It is just like as SD Channels. Before installed the Dish TV I used Tata Sky with 12 HD Channels. All the Channels was very good in picture quality and excellent sound quality and bright video picture clarity,. In my home I am using LG smart LED 47 inch 3D tv..

I really shocked that when i watched through the DISH TV, the HD channels are very poor clarity.. 5 or 6 channel might be some clarity in picture and sound.. Most of the HD channels clarity is very poor.. moreover the model of D6000 HD Reciever they supplied with antenna is very poor quality.. It is just like a local make. There is no advance option in that.. Even 1080P and 5.1 channel sound quality is also not available in that. The display shows that the ordinary channels are also as HD Channels. I can definitely say that the following channels are not HD channels. The channels are AXN, TLC, WB, MTV, VH1, MOVIES NOW, UTV ACTION, UTV MOVIES.

Moreover the Dish tv online advertisements stated that the customer can watch 39 true HD channel when they take south Royal pack. I can definitely said that this is not true.. The available HD channels are only 18. How the DISH TV can advertise 39 HD channels and the same is watched by the customers? I challenged the dish tv people and proved it on behalf of their technical person and compared with TATA SKY HD channels.. They agreed my point and he accepted the quality difference between the TATA SKY and DISH TV HD channels..

FALSE information given by the Dish tv organisation to the customers through advertisements in tv medias and website, The dish tv organisation thinking that the customers wont do any thing against these type of technical issues. But some one like me can take proper action.
I can take this matter as legally, the concern authorities should answer all the above problems on behalf of the law.. I have many evidences and i have so many proofs with me that will be enough to take this issue as a legal way.

Regards!
Udhaikumar
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

dish tv reciever — channel not getting

Sir,

I brought one dish tv receiver on[protected].But now I am not getting any channels from this connection.
My sim No.[protected].Please check it what is the problem.

Regards

Thulaseedharan
Mob No.[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    DishTV
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    72%
    Complaints
    5401
    Pending
    0
    Resolved
    3732
    DishTV Phone
    +91 12 0255 0000 [All Lines]
    +91 11 6001 3474 [Northern India]
    +91 44 6001 3474 [Southern India]
    DishTV Address
    FC-19, Sector-16A, Filmcity, Noida, Uttar Pradesh, India - 201301
    View all DishTV contact information