DishTV Truhd — MULTI CONNECTION

Address:

Maharashtra

My DISHTV complaint number is 88336916, first/old vc no [protected], second/new vc no [protected].
it was a simple request to convert my second connection to multi connection. ideally it should have been on 24 th may12 after completion of the free period of my second connection, but due to reasons unknown it did not happen. few complaints n several phone calls later address verification was completed which was advised to be a must for the said multi connection conversion. I paid the required fee for that on 4th june, i was assured that now my new connection will be converted to multiconnection. i could not believe that today on 7th june12 my new connection was again blocked.. after speaking to CS i was once again assured that myproblem will be resolved within 24hrs. it was strange that within few hrs of registering the complaint i received a sms stating that problem has been resolved.. i again called customer service n had to narrate them the entire story from scratch! i was told to resend my new connection application form n add verification receipt... Somehow i have failed to understand this delay in resolving the above matter and really disappointed in the way it has been handled. akshay trivedi, EMAIL [protected]@yahoo.com