[Resolved] DLF India — UNFAIR CHARGES

vchellum

Address:

Haryana

We live overseas and purchased an upscale flat through DLF in Gurgaon. DLF has this nasty habit of sending letters requesting payment through registered post even when we request that they let us know ahead of time through e-mail so we can necessary arrangements for transfer of funds to India and for timely payment. If there is a delay and you call to explain, they don't answer the phone and don't answer e-mails either. Instead they pretend to not have received your communication and keep posting recurring late payment charges to your account even after the payment has been made. I will never recommend that any one purchase property through DLF. They have the worst customer service,

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Aug 13, 2020

Complaint marked as Resolved

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Comments

raman68

I have a flat there and same issue .. more over DLF has few more problems .

Let me just first share with you my past experience with DLF .. most
>of the project I have booked with DLF were purchased at the higher
>market price in the name of DLF . We paid the premium in the mame
>of DLF .
>
>None of the project I have booked were completed in time .. in Delhi I
>paid 88 L for the house and its three years delay .. in Gurgaon
>too I have two property which were booked and delayed..
>
>DLF charges daily delayed interest when I make the late payment
>that too due to DLF issues.. like they don't send the letter in time ..
>it does not reach me in time .. they don't use the quick method of
>communication like email notification .. etc..
>
>Whereas when it comes to paying the delayed penalty, DLF will pay
>you mare 5 to 10 rupees per sq. feet that too after finding all
>the reason in the book to minimize it ..
>
>Coming back to this contact DLF sec 90 regal garden, I am shocked to see there are clause
>for the escalation and other clauses where it ask me to pay
>escalations .. with this contacts only fools will buy the
>construction linked property ..
>DLF is cheating, they will not pay any delayed penalty to any one
>rather they will take all the cost escalation due to material increase
>from customer ..As usual project will be delayed..
>
>So in the end customer will be a big looser..
>
>This point was not explained to me by any one including my broker .
>This was not even mentioned in application form .. this was a big
>variation ..
>