DoCoMo — Irresponsibility

I had bought a DOCOMO SIM and gave my ID Proof on the time of purchase. But the it disconnected because of ID Proof mismatching. Then I produced my ID proof ones again and re opened the connection. After few months they again disconnected the outgoing calls of the connection by saying mis matching of ID proof. The out going of the connection barred approximately 1.5 month before and the incoming is not barred yet. I had complained many times and not re-opened yet. This is very very worse.