[Resolved]  DoCoMo — DOCOMO refill card

Address:Maharashtra

I regularly use to recharge my DOCOMO card from a local shop in Mulund East. But last time (2months back) the card that i took was not in a good condition, the moment i scratched it the page tore off, on informing the shopkeeper he shrugged of the blame to me (mishandling of card). but it is observed that during monsoon the storage in their shop is very poor as a result the card gets damp.

Second instance , today i purchased a 100 Rs recharge and when i tried recharging those digits the message displays, " it cannot be recharged" . I doubt this being a case of bogus recharge.

Kindly pay heed to my need. This is a repeatative instance.
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Aug 13, 2020
Complaint marked as Resolved 
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