DoCoMo — money deduction

1.Without informing me they are cutting down my balance by activating all stupid services.
2. When i spoke with customer care about the above mentioned issue , he responded he will deactivate the added service and refund the money, but the money is not refunded
3.Network problem.
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sir, i have a prepaid docomo no. [protected]. I m recieving love alert msgs from number 54321 which i have not subscribed for. They deduct rs 10 per week for this service. I called customer care no. Several times but they are not responding properly. They say that we have no updates about this service activation. Till today nearby 120 rs are deducted and its going on. Sir, plz take action against this.
Dear Anirudha,

We regret the inconvenience .Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.

Thanks and Regards
Customer Care
Tata DOCOMO.

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