DoCoMo — Starting Services without subscription

 
3 Reviews
Surat, Surat District, Gujarat, India
 alpeshnd
i have been using docomo Sim([protected]) since last week only for Internet usage. but whenever i recharge my Sim with 20 rs or higher amount.
docomo service provider starts any random subscription pack on my number,
they had stared value added packs like kissing tips, honeymoon tips , MTV facts, etc..
i never send any kind of message to active such packages .. on other hand when i call customer care their operator refused to refund and after that call again my 20 rs balance deducted.
so please kindly consider this complaint and take relevant action as soon as possible .
Complaint comments  2 Comments     Updated: Share0Tweet0

Comments

Dear Alpesh,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards
Customer Care
Tata DOCOMO.
Hi Alpesh I am alos a victim of Tata Docomo post paid services specifically of the stupid services like kissing tips @ 10Rs/week, Aamir @ 49Rs/Second, Midnightmadsopups @ 99Rs/Second (I don't know what it means or serves & funny thing is the Tata Docomo company people also don't know what these products actually serves to there customer) & hence I would recommand you to switch to some better mobile service provider who can offer you fair services.

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